Fast response time when my AC quit on the hottest day of the season so far…read more Fortunately for me it was just a furnace fuse. Only charged a service call. One happy customer.

Needed a new HVAC system before winter since my old one was 35+ years old and was making me…read morenervous, ac unit was basically rusted in 8-10 pieces. Chuck came thru with high end system for what others wanted for the others wanted for the cheap low quality units. Top quality workmanship and absolutely no complaints.

Never called me back to schedule the requested work as promise. Sad part is I'm a regular long term…read morecustomer. Found another company that was very responsive and quickly did the needed work. Jeff Amo

Had a gas leak, multiple places called, Arizona was recommended highly, 2 of five businesses that…read morecalled me back!! Came out on a Tuesday, fixed leaks , Consumer Power came to put gas back on, was told " regulator " blown, gas not distributed to all appliances. Same had to be replaced! Called Michelle ( secretary, very helpful & cordial ) told her the problem, referred me to Steve ( owner ) and he told me a few guys would be here within the hour...didn't take that long and regulator replaced. Looking for an add on from previous work, BUT, they did not charge for the 2nd visit and repair!!! Arizona was very fair & I appreciated this!! I will DEFINITELY recommend Arizona to family & friends! Fair prices, good workers, thank you so much!! Thanks to Aaron, Todd, ( first crew ) Craig & Brandon ( 2nd crew )

Reliable and well trained service personnel. I have used Answer Heating and Cooling, for over 10…read moreyears. They have a wealth of service parts for most furnaces.

Story of the furnace: It was blowing cold air. We would have to turn it off for 30 seconds, then…read moreturn it back on. It would then blow warm air until it hit the right temp. Once it turned off and got cold again. It would then kick on with cold air. So we would repeat the process. We called Answer H & C who said they could come out immediately and look at it. Which I was grateful and the reason for an extra star. Once they started looking at the furnace, within minutes said it was because of our smart thermostat and the power adapter. They said we needed a new one. Which not knowing much about furnaces I took their professional opinion on it. I contacted the smart thermostat company and they said with the problem we were having is not due to their product. They wanted us to get something in writing from the heating and cooling company. Which we did not get in the first place. So I decided to contact a different company to see if they would tell me the same thing. Once again within second of taking off the panel, they saw some O ring that shouldn't be laying there in plain sight, and said we have a bigger problem. After taking 30-45 minutes inspecting the furnace they found we had a huge crack in our heat intake I believe they said it was. Which could cause carbon monoxide poising. By the state of Michigan they had to shut our heat off. Which this was the coldest week we have had so far. They showed me on the camera where the crack was and actually ended up finding two. We ended up going with that company for a new furnace since they were able to bump us up ahead of schedule within a couple days. Long story short, it seems like the Answer gentleman that came out did not want to work to hard and he realistically could have caused us more harm not fully inspecting the furnace. I was upset we paid $150 for him to come out and put the blame on the smart thermostat within 5 minutes of being there. Only reason I gave an extra star was the time frame they came out. If he would have inspected it and found the same crack I am sure we would have immediately went with them for our new furnace. Now I will look else where whenever needing any other service done.

Called and left a voicemail for service, no call back after a month. They previously installed a…read moregas line which leaked. They installed an outdoor spigot but angled the spigot incorrectly causing weather damage. Techs try to be too fast which causes quality issues. Price isn't much less than the competition I had to call instead.

Never answers his phone calls . Only customers he wants to deal with…read more But i called Johns Plumbing they were right here the next day to upgreat my shower....

Rapid and excellent service. Had to go get parts and did so quickly.Was resourceful. The charge was…read morevery reasonable.

Been using him for years on time, respectable courteous, and fix your stuff when I get there. If he…read morecan't he'll tell you what you need and bring it back. Thank God he's still servicing the community.

From the owner: A nonworking appliance can turn your day upside down. Keep that disruption to a minimum with help…read morefrom Dan Billy's Service. Serving the Tri-City Area

They did lots to my old house. New furnace with a/c. Replaced the entire natural gas piping…read more Installed 2 hot water heaters. Got an electrician to put in a new 100 amp service. They Helped me out.

Needed a new hot water heater...prompt and courteous installers,great service,would call again.read more

This is the second time we called for different leaks. Both times we got same day service. The…read moreservice person was nice and polite. Wasn't bothered by our dog. Diagnosed problem quickly and fixed them promptly. Price was reasonable. Will definitely use again if needed.

Great service, quick response and affordable prices. Highly trust and recommend this company.read more

I called them to request an estimate for a small kitchen update and a complete bathroom remodel,…read moreHolly called me back quickly and had an appointment scheduled immediately. Larry spent an hour and a half going over every detail of what I wanted done and he offered advice on what plumbing products to use and gave me some design ideas as well. The estimate for the work was well below what I thought it would be and with having extra in my budget allowed me to add a few more small projects to the project. The crew are very hardworking people who care about their clients, and they have answered my questions about what they are doing and why. The remodel isn't finished yet and I have already started recommending them to my friends. Great company to work with!

They are very responsive and friendly. I received a quote from them and was shocked. They do not…read moreprice gouge. I had to ask if their quote left anything out. I haven't done the work yet, but I am on their schedule. If this project goes as planned, I have two more houses for them.