Amazing experience, would show up and pay my Monthly payments. I once had an issue with my tags from the dealer I bought the car, and the owner helped my situation. I never had a problem with the used car dealer after that. I enjoyed my car loan with them. Car financed in 2015 paid off in 2017 read more

I really appreciate all the help I've received from Jose . He has been patient, understanding, and very supportive. When I was two months behind on my car payments, he went out of his way to assist me and even waited for me at the office so I could take care of everything. My English is not very good, so we communicated through a translator both on the phone and in the office. He was extremely patient and respectful during the whole process, which made everything so much easier for me. He's a great person, very easy to communicate with, and truly cares about his customers. Highly recommend him -- he really deserves it. read more

JB Financial Used Auto Loans - Thank you Jose - Financial Services Near Me - Burbank, California

Woah am literally blown away on how my experience been with Jb Financial. I've never had an issue nor hopefully it comes to that because Jose is one of the best people who's come to understand me and gives me the option I look for! Your the Goat Jose keep up the great work Thanks to you I got my dream car read more

JB Financial Used Auto Loans - If it wasn't for Jose - Financial Services Near Me - Burbank, California

En el 2019,compre un auto en "community auto sales" este dealer esta asociado con "jb financial" al principio no me llegaba nada de cobros,tuve que ir a la oficina de "jb financial" para recordarles que me cobraran,despues de un tiempo,pude pagar toda la deuda,antes del termino con "jb financial" me penalizaron por terminar la deuda antes de los 36 o 48 meses,que "jb financial" me habian aprobado,tanto community auto sales,como jb financial estan mal,tengan mucho cuidado al comprar en "community auto sales" como tanto con "jb financial" read more

Yahaira has the most disgusting disrespectful attitude I've ever experienced. I don't know how in the world JB financial still has her working there. This is the second car I financed with JB financial and I've never experienced such disrespect. I called again and spoke to Jose he was the total opposite and explained things and was very helpful. read more

Absolutely the rudest lady I have ever spoken to over the phone. I'm looking for recommendation suggestions seeing if there's something that they can do to work with me. This lady couldn't even give me a payoff quote. She said she doesn't even understand why I'm calling. I have been a loyal good customer with them for years. I called back and spoke to someone else and he gave me my pay off quote. It's really not hard to give me options that I'm looking for. read more

If I could give more then 5 stars I would. They do an amazing job, they help you out for any situations that you are in. They actually care. Jose is the best. He listens and actually cares. I wild recommend them to everyone. Thank you JB financial for everything. read more

I gave them one star because I had to. This company is the worst! The only thing they are good at is fraud, over charging, keeping the title to the vehicle that was paid for, and being absolutely unprofessional. I have never given a one star rating. They don't even deserve a star. Keeping it real. .. do not let them burn you. Lawsuit is the next step. Maybe class action. Email me kim69summer@yahoo.com read more

Totally bad business people. No customer service no customer satisfaction with these people. Rude and not professional at all. I would give zero stars read more

They are actually good business I have not one complaint . I appreciate them for all they have done for me and being very patient!

JB financial is the worst financial institution I've ever dealt with. Jerry the owner of the company introduced me to a guy name Pierre at transatlantic motors.They then took my Mercedes SL 550 traded it in for what I thought was a Porsche GT3. what I actually was getting was a Porsche wrapped in a fake GT3body kit. When I found out I asked Jerry to unwind the deal but they told me it was too late and my car was sold this was literally two days later. He then put me into a jaguar from another dealership An added the old car on top of the new car bill make leaving me upside down in two cars. complete fraudulent company. as of today I filed a lawsuit and reported them to the Better Business Bureau. I would very much stay clear away from these guys. read more

If you are looking for a car loan, hands-down this is the place to go. You will not be disappointed in the amazing customer service with Jose and the other professional team members at JB Financial. I have purchased three cars with their help over the years, this is the car loan company you want to work with, call them today! read more

If I could rate this business 100 stars I would.. My auto loan was handled by them and I got the pleasure of working with Jose who was very professional and always helped me where he could...He made my experience with them great and made the whole experience less stressful for me... if I could I'd have all my auto loans handled by him and the company...hope in the future can work with them again.. read more

Jose is an amazing Account Manager -- I am finish my car loan!!! And all I had to do is make the payments and keep communication lines open. This man will do his best for you. Thank you JB Financial Team and especially Jose. You are one of a kind. read more

The only reason this place is getting any stars at all is because of Tony. He is the only person with any kind of customer service skills, consideration, and respect. Every other person I have ever spoken to there makes you feel like you're in the streets getting into an argument and getting ready to throw blows. Totally unprofessional! I made a payment on my sons account two days ago online, and received a payment confirmation. It has been a couple of days so I called today to find out why the money hadn't posted to the account. When I called I spoke with the woman whose name I didn't catch, but literally wanted to reach through the phone! She was so rude and nasty and wouldn't let me get a word in without interrupting everything I said. She told me that it hadn't posted to the account. My question was why was I not notified, this could've hurt my sons credit, and why do I have confirmation saying the payment was received? Again she gave me a nasty response, and I hung up. I am waiting for Tony to call back because he truly is the only one person I will deal with there. What type of service is this? It's a good thing I don't go in person to pay my bills. I sure hope this company looks internally into correcting their issues. You would probably get a lot better return as far as payments and collections go. read more

JB Financial Used Auto Loans - Financial Services Near Me - Burbank, California

Balla que son de alluda, Jose es una de las mejores personas siempre dispuesto alludar y tiene soluciones casi para todo!! RECOMENDADICIMOS...!! read more

I have two year with this Fiancé company and I like this guys. Everything I call they always since to have help me resolve and find a solutions to my issues I give them 4 start because there service can improve. read more

JB financial the best Financial Co. !! This is my 4th loand I paid JB Financial I made the appointment to pick up my title And when I got there it was ready, Eusebio Made it easy, The Receptionist Yara is very professional and always respectful , Yahaira Jose ,Tonny and all the staff make You feel Like a Family, and Jerry was always there to Help , thank You JB Financial read more

JB Financial not only took a chance on me when my credit wasn't all that great (I had a comfy job when I initially received the loan but was simultaneously an aspiring artist... you know the type, lol). But over the course of repaying my loan, I hit a few rough patches and JB Financial was very understanding and patient with me. They only asked that I communicate with them to let them know when I was facing financially challenging moments. As a starving artist who sometimes lives a little too close to the edge, I couldn't ask for a more generous and thoughtful company to work with. I want to specifically thank Jose Gomez for being such a thoughtful and kind humanbeing. JB Financial really did make my life easier and I'm very appreciative of that. It's now been 3 years and I only have 1 payment left to go! :) PS: I've used Yelp for years (like we all have) but this is the first review that I've ever been inspired to post. read more

I got an auto loan with this company a few years ago when I bought my first car and i had the worse experience. Every time I would pay over the phone with a live person I would have strange activity on my card a few day's later... it happened more than 3x. But now I understand working at a place like this they obviously needed the money. Thank god my bank was on it and were able to stop the charges. Also, one time I was a few days late on my payment and I would receive threatening phone calls at my job saying they were on their way to take my car and that everyone at my job will see them taking my car. I attempted to make a payment arrangement and had to call several times and every time I would speak to someone they were laughing and mocking me in the back so unprofessional. Glad I don't have to deal with them ever again! read more

Jb financial has been very good to me, the girls that work in the office are very nice and very helpful. They took a chance on me and I was able to establish credit by them financing me a car. So far I financed 3 cars thru the years. My husband recently financed his truck thru JB and we're super pleased. Thanks Jerry.!! Thank you, JB Valerie Partida read more

JB Financial Used Auto Loans - Financial Services Near Me - Burbank, California

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JB financial has been awesome!!! I was Covid 19 positive and was going to fall behind on my payments and they were great enough to help me out with no hesitation. Thank you JB, Jose, and Yahaira you guys are Great. 1000% in Exceptional Customer Service. read more

I received financing from this organization for a car and made timely payments every month. My car was recently deemed totaled by my institution company due to hail damage, and was paid in full, yet days after it was paid off, JB Finance reported my payments as delinquent to the credit bureau! They sent me the title paid in full and now my credit took a hit because they report incorrect information. Be careful. read more

I had an account with this company, paid on time, and paid the loan off early. Years later, I see that they have reported negatively on my account. Even though this was paid off, they reported in correctly AFTER THE FACT. I didn't even have to finance, but did so to build credit. I think they do this so you will be a repeat customer. About to report to the BBB. read more

I have been client for more then 2 years with JB financia. Today I made scheduled payment and was amazed with professionalism of new employee girl by name Jara. She explained me every single think I asked for. You see in life you have to find 3 major things to be happy fulfill yourself and be able to give everyday gifts to others. One of those thing to find job what you like and you enjoy doing no matter what your occupation. Jara, thanks for you being there. read more

The owner he says his name is, Jerry. He was so rude when I came in. Some blonde lady named Maria at the front desk was so ignorant. I asked her for the manager's name of this business, she refused. When I spoke with the manager finally, he was racist and degrading. He acted like we didn't have money and belittled us. Not knowing that my credit was probably better than his. I would never give this company my business. I was referred here by a friend and it turned out to be the biggest flop. There wasn't one black employee here and they treated us so bad because we were black. When I walked in there was an Asian man at the window and they didn't talk or treat him anything like how they treated us. I'm so disgusted. Smh read more

This place is horrible !!! we have been dealing with them for many years but after yesterday I will never ever finance with them.. My mom was assaulted by the girl that works the front desk and belittled . Mind you she simply went to make a payment and not even on the contract. These people are unprofessional and have a lawsuit coming their way!! Why would you harass someone that's not even on the contract?!!! Know your FDCPA LAWS people!!! 3rd party disclosure is not OK!! GOOD LUCK to say the least ! read more

JB Financial is an Excellent Financial Co. We have been doing business for more than 10 Years and my Family have at least 5 loands and every time is better, When we need help they understand . well recommend! !! read more

Excellent customer service!! And they are always willing to help you out anyway they can I am definitely happy with this finance company and will recommend them to anyone. read more

Great finance company! If you have Any issues speak to Jose and he will take care you. 4 years and I've never had an issues here(: Almost want to lease another car because how they've treated me. read more

Hey my credit was less-than-great and they still carried my loan. This is a new relationship for me but so far they have been very nice. The foxy-sounding receptionist chick even called me to remind me about my payment on the due date, since they hadn't received it yet but I already had sent it. Nice customer service so far, but still missing the bikini-massage-service that should be complimentary with every early payment. Oh well, maybe next month! May I make a suggestion that might please the bookkeeper and your customers? How about a $5.00 Starbucks card for every payment made at least 3 calender days before the due date? You guys can create cool, fun games for your customers to play to make early payments. Four early payments in a row and a free Jiffy-Lube oil change? Twelve early payments in a row and a $100.00 pre-paid VISA or AMEX gift card? WHO else in your industry is so creative and does stuff like this? Might put your repossession guy on unemployment, so just switch him to sales instead if that happens! Wouldn't fun early payment incentives such as these also entice prospective dealerships? read more

Liars! They lead you to believe they are helping. Their trick is get low credit score customers tell them their credit will go up if they finance with them, then they dont report to the credit bureaus and your credit literally stays the same low score. Its a total scam. How did i find out about this? Went through a real finance company and in four months My score went up 100 points. At JB Financial in 6 years and two cars my score didn't move up one point. Total scam. If you want to stay broke have them lie to you go with JB. read more

Great service! My credit dropped drastically after my divorce and those guys picked me up and I'm on the way back to rebuild my credit. Thanks guys! read more

FYI, they do not report to credit bureaus. Also, expect significant billing issues. I was charged double in one month, even after being told I would not. Yet the extra payment was not reflected on my account. Sure, they took care of applying the surprise payment, but after 2 calls, and 3 days. Why should a customer go through this? read more

I am happy with this company, it's good to built the credit, Mr Jose works here he is the great guy and always helpful

Two cars financed through JB Financial, and didn't have too much trouble getting credit with them. At pay time, the were always polite, and no issues when I switch from check to telecheck, which is more fast and easy for both parties. The web interface is not that fancy and robust as any other website could be, but is enough to keep track of the payments. Promptly to answer any question either, by phone or email. read more

Helping me buy my first car. Couldn't feel more supported. Thank you. Would recommend everyone here.

Place thrives on opportunity, the ignorance, and need of others. They are tacky and unprofessional to say the least. Their website is never up to date they don't resolve anything unless they are threatened. These people lack ethic, morals and are plain indecent. Besides the outlandish interest rates no mannerism low ball place of business (loan shark is correct) read more

If I could give minus 5 stars I would, first I appreciate that they provided a loan for me but that's about it, 3 years of dealing with them was thus far my worse experience, they repo my car once, they never gave me a break for being late so I will always be paying about 15-30 dollars extra on late fees each month, the Manager Alfredo is the biggest asshole of this entire universe. I show up 5 minutes after their closing time so I can finally pay off my balance and he had the tendency to open the door and say to come back the next day because they are closed and he cannot give me my title but can sure take my money. Instead of catering to me as a customer for it being my last visit for them to try and leave business in good terms so I can refer to family and friends they did the opposite and this is why I am taking my time to write this review so others don't get slapped in the face like i did. People like this shouldn't be in business and the saddest part it's all about money here, their whole politeness is driven by money and it's just a shit hole in the wall happened to be in a nice city that's all. read more

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i think this place is a scam just like the used cars dealerships they work with to finance ppl with less than a good credit!