0/10 The owner and the staff are narcissists and highly unprofessional. No consideration for just the common courtesy and decency for other human beings. Refunds are being approved and sent out by the IRS and we can't even get our checks because the office is closed until June 20 due to them being on vacation. Black business btw. Anyhoo, form 14157-A is the form I've been advised to fill out. I don't want to cause problems.....I just want my money. It's like, your whole point of owning your own business is to build up wealth for yourself. To leave somtn to your family. But how can that last when your business practices are horrible. You can tell when ppl are just not use to anything for real. All play and no work. They gives no cares at all. So evil to leave the ppl that give you business ...just hanging in the wind. I thought ppl that were about their money, get to the money and stick to the business. They don't care at all. Oh and the owner could care less about a bad review....her motto is, "no one put a gun to your head and made you come here" but when they were starting out, they were begging for business/clients. 0/10 read more