We just moved to the area and bought a house. We had an issue with our AC thermostat on a 90…read moredegree day. I called Summers after being told by a couple other places they could help me in 3 days. The next 3 days we're going to be in the 90's. Summers said they could come out that day! They figured out the problem and did a temporary fix so we could get AC over the weekend and came back on Monday with the part needed to fix the furnace (prior owners HVAC guys did some ridiculous wiring that caused the issue). We also had them come back and replace 2 outside faucets and a leak in our ceiling from the water supply. Everything works great! They were on time or called to let me know they were running behind. I recommend Summers!

Called them for a relatively minor issue that I wasn't comfortable doing myself and they came out…read morethe same day. Resolved it and were on their way in under an hour. Will definitely use them again.

My central unit quit working at work. I called at 8am and they came w/in the hour, located the…read moreproblem and fixed it immediately. Thank you Dan and (I know I'm gonna get his name wrong) Randy?? for your help! You are truly appreciated on this warm day!

From the owner: Service Most Makes and Models, Family-Owned, Family-Operated, Multi-Generational Business…read more Products A/C Units, Faucets, Furnaces, Mini-Splits, Showers, Sinks, Small Parts, Tankless Water Heaters, Toilets, Water Heaters, Vanities, Boilers Services Shower Remodeling, Bathroom Remodeling, Furnace Installation, Air Conditioner Installation, Furnace Maintenance, Air Conditioner Maintenance, Sump Pump Installation, Sewer Repair, Drain Repair, Maintenance, Home Improvement, Plumbing, Heating, Cooling, HVAC Services, Water Heater Installation and Repair, Garbage Disposal Installation, Boiler Installation and Repair Brands Coleman, Delta, Weil-McLain, Bosch, Fujitsu, Navien, Mansfields Locations Facts Located across the street from John Deere

Worst nightmare,your furnace goes out in the middle of the night on a weekend! Called Plumb Crazy…read moreand they had someone here within an hour on Saturday morning. The guy had to find a supply house thst would get him the part . He drove all the way to Peoria and back,installed the new blower motor, and had us heating by 1pm. I highly recommend Plumb Crazy and the great tech they sent!!!!A+++++

They helped my mother-in-law with a clogged drain line in the floor of her basement line, fixed it…read morein flash. I recommend them.

Appreciate W.M. Masters' reply, but need to fact check a few things. I never denied…read morethere was a leak, refrigerant needed to be added to the system. So, there's a small leak somewhere. That's when I told him I would try to get another year or two out of the coil. Never blamed him for causing another leak, just asked him to be careful handling the tubes because we don't want another leak. Only reason I'm posting this review is because of the a-coil rust. Like you said, I was there when he removed the access panel. I saw no rust anywhere on the coil. He said he noticed the rust. Well if he did, he didn't say anything about it. If it was rusted as shown in the pictures, nobody would have attempted to do a leak test. You would have said your a-coil is shot and needs replaced. Again, never brought it up. Also, never saw you wipe the sprayed liquid off the coil, you just put back on the access cover. All I know is the front of our a-coil is seriously corroded, only the part that was sprayed. Everywhere else on the coil looks new. I wasn't expecting anything out of this posting other than to share my experience with others so they can make an informed decision when looking to hire a company. They certainly can believe what they want. I hold no bad feelings toward W.M. Masters. Cory is a nice young man, and was very respectful. I probably made him nervous following him around like a shadow. Guess I would be too. It's just that we got burnt before by a company charging for work never done. Just wish that the coil was rinsed off of that leak spray before replacing the access panel. Looks like we'll be replacing our AC system sooner than we originally thought.

Awful, awful, awful. Spent $7000.00 on a tankless hot water heater and return plumbing. Although…read morethe initial install was fine, they did not go over how to turn up the hot water. My wife and I had to crank the hot water heater all the way up just to get a reasonable level of heat. The install tech said everything I needed to adjust the heat level was in the documentation. IT WAS NOT. I went to Wm. Masters to tell them that I needed help/instructions on how to get the heat over 120 degrees. They told me that I would be charged a service call for any help I needed after the technician left. I wish I could pull the whole unit out and go to someone else. These guys do the absolute minimum to install and get out of your house. I will never use them again.

I was recommended Forrest Plumbing by the real estate agent who sold my my current home. It was a…read moregreat recommendation. Ever since our first service call by Forrest Plumbing, I won't use anyone else. Kind, courteous and reasonable in cost. Remember, you get what you pay for. They always show up on time, do their job, and leave. I know there's nothing more to worry about because of the great quality of their work. Curt and Taron (sp?) haven't disappointed yet. I highly recommend them for all your HVAC/plumbing needs in the area (Fairbury, Forrest, Chatsworth, Piper City, Gilman, etc.).

From the owner: Plumbing Heating Air…read moreConditioning Repair and Installation of Water Heaters Wells Kitchens and Bathrooms Over 25 Years of Experience Weekends by Appointment 24 Emergency Services Products: Air Conditioning Bathrooms Heaters Wells Services: Heating and Cooling Repairs Installation of Heaters and Air Conditioners Plumbing Services Water Heaters Toilets Sinks Showers Water Filters Remodeling Location Facts: Across from Rieger Motors Street Parking Handicap Accessible

They gave me a quote of $1800 to $2000 to install my Tesla charger next to the breaker box in my…read moregarage. The breaker was already installed, I was supplying the charger, they were only supplying the labor. When I had the same charger in my previous home it was done for $150 dollars labor and $53 for supplies (in that instant I didn't have a breaker to be used) it took that electrician less than a hour to complete the job. Be very weary of this outfit. I gave them one star as none is not available.

They dm'd me via YELP after a sent a request to a different plumber (I thought I was just doing the…read moreone, YELP sent it to FIVE plumbers). When i didn't respond they followed up a couple of days, then waited. They were willing to come out for an estimate on Monday, but I wasn't available. scheduled for Wed. Dustin reviewed what I needed (answering all my questions) , but did not have the parts on his truck. We agreed on a price and that he would come back the next day. Apparently the next day they ran into unexpected issues on the job before me. Let me know and we rescheduled for Friday. Job was done promptly first thing in the morning. Quick and efficient - cleand the area up completely. Workers were all very pleasant and knowledgeable. The delays dropped them from a 5 star rating.

Popejoy's installed our Furnace and AC! Don and Cody did an awesome job, Looks perfect and works…read moreamazing! Thanks Popejoy!

Wesley is always on spot helps leading a great preventive maintenance very knowledgeable thru out…read moreplumbing and HVAC. Even on units that are out dated

Three times, the appointment schedule has been changed and…read morefinally, they replaced the bathtub spout with a diverter.

Written for J. Grey. The nightmare started in March 2025 with Mr. Rooter out of Peru, Illinois. I…read morehad my house on the market at this time in Earlville, IL. I had a problem with the sewer line and they came out and said it was roots in the sewer line that could not be cleaned out, a 6ft pipe would need to be replaced. Cost of $6,500.00. Full payment was made which they insisted. A few days later I was told additional 30ft pipe would need to be replaced. Cost of $25,000.00, I paid in full, insisted by them. Mr. Rooter came out in March 2025 and dug a 10-15 ft wide trench. While trenching- they mangled the water line (had to have city come shut my water off), hit the neighbors garage leaving damage. I asked again for invoice. We were told by Mr. Rooter- all good, inspected (they did the inspection). Hole was covered by dirt, middle of April 2025. I asked again for invoice. April 25, 2025- I had mud coming up in the basement drains. I called Mr. Rooter and they were sending a manager and inspector on May 5, 2025- they did not show up. Mud still coming up. I had to take my house off the market. Water was still shut off. During this time of no water, I had a pond with over 40 Koi fish, some very large. The pond needed water after the winter so the pump would run. I lost over half my Koi fish and gave away the rest so they would not die. No show by Mr. Rooter on May 16, 2025. Mud still coming up in basement drains. Between May 17th and May 21st, they came out and dug 10-to-15-foot trench, Mr. Rooter admitted the new pipe that was installed by them did not get attached to the existing pipe before the hole was covered by dirt. It was inspected by them???? June 9, 2025- July 8, 2025. Same. Trench with pipe sitting on the ground. I sent pictures to Mr. Rooter After July 8, 2025- Mr. Rooter must had fixed it, the hole was covered with dirt. Mr. Rooter said all good, inspected, had video of the inspection. (they will not send us) Still needed a copy of the invoice. July 19, 2025- I put the house back on the market- water was turned on by city. April 15, 2026- I had a contract for the sale of my house. The potential buyer had a sewer inspection done and it did not pass the inspection. The buyer would not go forward. April 21, 2026- (had to take day off work) Met with the supervisor from Mr. Rooter, he performed a camera inspection and said "yes" there is a problem. He met with the neighbor about the damage to her place and assured her they would fix it along with bringing in a load of dirt to level the large area where they had dug. He took pictures of everything. April 28, 2026- Mr. Rooter said the pipe was full of mud because when the pipe was reattached, they did not clean it out. Mr. Rooter said good to go after they flushed the pipe. Camera inspection no signs of any issues. Asked again for the invoice. May 3, 2026- I had my 2nd contract for the sale of my house. The potential buyer had a sewer inspection done on May 11, 2026 and it did not pass. The buyer would not go forward. The inspection completed by the potential buyer showed gravel in the pipe, pipe not attached (space in pipe). We have copy of it. May 11, 2026- Called Mr. Rooter. No call back. No copy of invoice. No copy of their inspection. I can't sell my house, my neighbors garage is not fixed.