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    Jay Walker - State Farm Insurance Agent

    5.0 (1 review)
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    Services - Jay Walker - State Farm Insurance Agent

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    6 years ago

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    Alan Brown - State Farm Insurance Agent - State Farm Logo

    Alan Brown - State Farm Insurance Agent

    (2 reviews)

    "We cringe when we have to speak to you"…read more -Alan brown- when asked why my rates keep going up after threatening to hang up Never used their service or had a claim, rates keep going up, and every time that I ask why it's going up again I get "profits, my guy!" From the owner. . Honestly if I wanted to get treated like this much garbage I would have just stayed with my ex. Don't bother

    Called on February 10th about home owners insurance and auto insurance they were able to send me a…read morequote over via email as soon as I got off the phone with them. 15 Days later I received a phone call asking if I was still interested in working with them I ask to be reminded how much it would be being I had also spoken with about 5 other insurance companies in the same day and it is 15 days later.. I was reminded and mentioned to Patrica Herburger the another insurance company was about $350 cheaper and I failed to mention to her that it was the same coverage that they offered. She asked me if I understood the difference and I said " You got it" and her response was "wow" and then hung up on me. I work in retail and have to make follow up calls on a daily basis and know how important it is to keep in contact with even a potential customer! Being My husband and I are buying a home a state away things have to be done in a timely manner and to me 15 days is an unacceptable amount to follow up with someone via email or phone. I also hope Patrica Herburger understands that it is rude to hang up on someone regardless of any situation. Her customer skills need attention!!

    Jay Walker - State Farm Insurance Agent - homeinsurance - Updated May 2026

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