Alan Brown - State Farm Insurance Agent

1.0 (2 reviews)

Home & Rental Insurance, Auto Insurance, Life Insurance

Closed • 8:30 am - 5:00 pm

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Alan Brown - State Farm Insurance Agent - State Farm Agent - Home & Rental Insurance Near Me - Jackson, Tennessee

Alan Brown - State Farm Insurance Agent - State Farm Office - Home & Rental Insurance Near Me - Jackson, Tennessee

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Matt P.

142

2 years ago

"We cringe when we have to speak to you" -Alan brown- when asked why my rates keep going up after threatening to hang up Never used their service or had a claim, rates keep going up, and every time that I ask why it's going up again I get "profits, my guy!" From the owner. . Honestly if I wanted to get treated like this much garbage I would have just stayed with my ex. Don't bother read more

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Candi C.

12 years ago

Called on February 10th about home owners insurance and auto insurance they were able to send me a quote over via email as soon as I got off the phone with them. 15 Days later I received a phone call asking if I was still interested in working with them I ask to be reminded how much it would be being I had also spoken with about 5 other insurance companies in the same day and it is 15 days later.. I was reminded and mentioned to Patrica Herburger the another insurance company was about $350 cheaper and I failed to mention to her that it was the same coverage that they offered. She asked me if I understood the difference and I said " You got it" and her response was "wow" and then hung up on me. I work in retail and have to make follow up calls on a daily basis and know how important it is to keep in contact with even a potential customer! Being My husband and I are buying a home a state away things have to be done in a timely manner and to me 15 days is an unacceptable amount to follow up with someone via email or phone. I also hope Patrica Herburger understands that it is rude to hang up on someone regardless of any situation. Her customer skills need attention!! read more

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More info about Alan Brown - State Farm Insurance Agent

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15 Jackson Walk Plz
Jackson, TN 38301
Directions
(731) 300-4444
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Visit Website
https://www.downtownalanbrown.com

From the Business

Specialties

Our mission is to show LOVE to our neighbors by providing true service and real worth. We aim to make difficult things easier, rough times smoother, and the good life better through a commitment to remarkable customer service, insurance knowledge, and community involvement. Our team's focus is to provide an assortment of insurance products and services in Jackson and the West Tennessee community...and BEYOND! License #: TN-2248740, AR-14888034, KY-DOI1094098, MS-10694072

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Joe Cooper Insurance Agency

(2 reviews)

Fantastic agency and people! Good prices and explained everything well including answering…read morequestions and providing multiple options.

I am very pleased with the personal service I received with this agency. - Kevin Scottread more

Wes Harris - State Farm Insurance Agent

(1 review)

Top Notch Service! He saved me a Truckload of money!!! I asked for exact coverage from my previous…read moreprovider and he gave it to me for less than half of what I was paying before!!!

From the owner: The mission of the Wes Harris State Farm office is to provide Jackson and surrounding Gibson and…read moreMadison Counties with reliable insurance coverage they can count on. Whether that is regarding Auto Insurance, Homeowners Insurance, Life Insurance, Health Insurance, or personalizing an insurance plan for you, it is our goal to exceed your expectations. Call, text or email our office today for a free insurance quote today! License #: TN-840500, AL-3002424176, AR-5962588, MS-10931744

Alan Brown - State Farm Insurance Agent - homeinsurance - Updated October 2026

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Alan Brown - State Farm Insurance Agent

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