Jay Hatfield Chevrolet GMC

2.3 (3 reviews)

Car Dealers

Closed • 8:00 am - 6:00 pm

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Jay Hatfield Chevrolet GMC - Corvette - Car Dealers Near Me - Chanute, Kansas

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Bruce R F.

69

18

5

8 years ago

This dealership has grest service department. It is possible to schedule appointments and wait for your vehicle. Service writer is knowledgeable, courteous, and accommodating. They will be on the list for my red C6 purchase in the future. Nice. read more

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Jessica S.

0

1

0

5 years ago

I called ahead to check the availability of a vehicle, they said it was available and I scheduled an appointment to come look at it the next day. The vehicle was not on their lot. They didn't even have it. Then they tried to convince me to get a lease a much more expensive vehicle. They literally had me drive all the way their knowing the vehicle I wanted was not available just to try to get me to get a much more expensive vehicle even though I told them my budget several times. Huge waste of time and I drove a good distance read more

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Tyrone W.

0

5

0

7 years ago

I will not ever buy another a car from Jay hatfield. There customer service is horrible. And the one in Columbus Jay Hatfield will steal thing out of your vehicle and make promises that they will fix something and don't. And show you a car with one set on miles on it then sell you a car with higher miles on it. The bait and switch deal. Not very honest people. read more

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More info about Jay Hatfield Chevrolet GMC

1401 W Beech St
Chanute, KS 66720
Directions
(620) 431-4550
Call Now
Visit Website
http://www.jayhatfieldchanute.com

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Steve Faulkner Ford

(4 reviews)

The website takes you directly to Steve Faulkner Ford. Be careful of the service department. We…read morehanded them our car warranty papers and they said they don't take this warranty. We could file for a reimbursemen. Steve Faulkerdon service department charged us over $5k for work on a vehicle. Within 350 miles the same parts needed repair! When I called the service department and talked to Joe and Tommie the response they gave me- We have the best mechanics but we cannot ensure the factory has working parts. We were told the parts and labor are under warranty for two years and we can take it to any Ford. Really this is why I paid $5k for a service job done so poorly. Be careful and do not waste time or money at this service department.

I've had nothing but wonderful experiences here! Service does a great job and will get me in and…read moreout in no time. The sales staff is super nice and very knowledgeable.

Shields Motor

(1 review)

Horrible customer service from salesperson Cooper. Sold the vehicle we were trying to work a deal…read moreon and just stopped communicating and wouldn't return my calls. Had to request a new salesperson just to find out they sold the vehicle.

From the owner: Specializing in: - Used Car Dealers…read more- Auto Repair & Service

Taylor Auto

(1 review)

great work at reasonable prices highly recommend…read more fast service friendly my kind of mechanics

Ulrich's Detailing

(5 reviews)

FIVE STARS IS NOT ENOUGH! Travis detailed our 12-year-old Prius before we listed it for sale…read more When we picked it up, it looked as good as new- with almost 200,000 miles on it. Travis' communication is clear and professional, and his work is incredible. The car was shining from top to bottom, inside to out. We listed the car for sale one evening, and it sold for asking price at 11:00a the next day. I 100% believe it was because of the detail job. I IMMEDIATELY booked an appointment for my SUV! Highly, highly recommend.

Car looked brand new. Ulrich is extremely detail oriented. His attention to customer service and…read morecommunication was beyond normal expectations. So nice to have this service in Chanute, KS, USA!

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1 review that is not currently recommended

The reviews below are not factored into the business's overall star rating.

Edward S.

0

4

0

1 year ago

On November 2nd, I purchased a vehicle from Jay Hatfield dealership in Pittsburgh, KS. Prior to the purchase, I requested a comprehensive inspection report, which was provided by the dealership along with details of the repairs conducted. The dealership assured me that, despite being a used vehicle, it was in good working condition. After signing all necessary paperwork, I took possession of the vehicle. However, 45 minutes later on my way home, the vehicle malfunctioned and died in Kansas City. I managed to restart it and continue driving, but the next day it failed again. I contacted the dealership, who suggested an inspection of the issue. This inspection uncovered numerous issues that rendered the vehicle unsafe to drive. The dealership then offered to repair the vehicle, and it was collected on November 8th and returned to me on November 19th, with claims that all issues had been fixed. Despite their assurances, the vehicle malfunctioned again after a few days. The manager, Aaron Cameron, recommended another inspection to identify the underlying problem. The second inspection revealed that the dealership had only replaced the battery and failed to address the multiple issues present in the vehicle. When I informed the manager, he offered to cover 10% of the repair costs, despite the vehicle being in poor condition at the time of sale. Their conduct demonstrates deceptive practices, including the concealment of information and the misleading of consumers. I have requested all the paperwork from my purchase on 4 separate occasions. But they are failing to send me any paperwork regarding this purchase. read more

Jay Hatfield Chevrolet GMC - car_dealers - Updated May 2026

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Jay Hatfield Chevrolet GMC