I love going for my yearly exam, the staff at Dr. Shipley's make me feel at home and they always…read moreanswer any questions I have. They also are very helpful when selecting a frame to purchase for new glasses. Both Dr. Les Shipley and Dr. Margot Shipley are extremely kind and they explain everything in detail.

Great Dr's, been going there for 15+ . I unfortunately cannot say the same thing for the front…read moreoffice staff. One or two in particular. Will probably not return, I've given them plenty of chances.

Dr. Singh, Is a skilled professional and very good at what…read moreshe does! If you are curious or interested in anything that she offers? I would highly recommend making an appointment for a personal consultation. She takes the time to listen to you about your needs and explains all the details about everything you're interested in to look and feel better. Personally, I really love that she never overdoes anything . She does beautiful work ! L

Dr. Singh is a great doctor! She is extremely knowledgeable in her field and listens with patience…read moreand understanding to make a visit with her an amazing experience!!! Thank you Dr. Singh for your work!!! Conni Kroyer

Excellent surgery and next-day follow-up; Dr.Ni and her tech team, shout out to Carrie, get the job…read moredone, efficiently and with excellent skilled professionalism coupled with the perfect amount of TLC. Thank you, Peter R.

This is for Dr Madeline Ripa. I had to have cataract surgery for both eyes as my eyes were finally…read moreso bad no glasses could correct. I was so nervous and almost got sold the $2000 per eye laser procedure to remove them, when i had several friends who are nurses recommend i don't need the laser, the original extraction method is so easy and all the dr's are good at it. It was not Dr Ripa who tried to sell this, it was eye care institute's Video they make you watch making it sounds like the superior option. I even made an extra apt with her to confirm I'm ok with regular procedure. She assured me I'd be fine. And I was! She is very sweet, friendly, sharp, and attentive. First eye, easy peasy, second eye easy peasy! And it's covered by insurance vs the laser option. The surgery center on 4 th Street is an incredibly professional team. They were all kind, helpful, and knowledgeable vs the actual eye care institute (sometimes in the main location on Cleveland the front desk can be a little overly "gatekeeperish" if you get me.). Eye care institute itself is not as friendly as the Dr, other than the fact they do maintain state of the art equipment. When i came back to have extra apt with the dr to confirm I'm ok with regular procedure vs laser, dr Ripa thought there would be no charge, but i was billed the bill $95 co pay for a question i could have emailed her but the Eye care institute required a whole appointment. That one expensive apt was actually unpleasant because i had to wait long beyond my apt time to speak to the dr and they required eye dilation and everything. Being that, it was not her fault, and Dr Ripa is great! One thing that was very helpful is she recommended i get these distance cheaters for inbetween when my eyes are actually done. That was an incredibly good suggestion, only available on amazon. Yesterday was my second eye. I have no pain, no pressure, only shockingly, now I see better! Thank you Dr Repa!

Had a great experience getting lasik here. Dr Jay Bansal did the procedure and it was quick and…read morepainless. Had a follow up visit, everything went well and now I have 20/20 vision. Will definitely recommend people to go there. Clean facility, friendly staff, very happy with the results as well. Thank you, LaserVue!

This place is amazing. The staff is very helpful, courteous, and knowledgeable. I recently had…read moreLASIK eye surgery performed and it is life changing. I call it a miracle. The surgeon really knows what he's doing and made the procedure smooth as possible! I am forever grateful for them and for my new 20/20 vision! If you're thinking of corrective eye surgery, go for it, and go here!!

I went to Dr. Yohai due to severe double vision. After a thorough examination Dr. Yohai told me…read morethat I had significant strabismus in both eyes. A complicated situation that required surgery. The surgery is not lasik or computer assisted. Its success depends on the personal skill of the surgeon. What could be more perfect that a skilled surgeon who is a perfectionist! That's Dr. Yohai. My eyesight is excellent now. I highly recommend Dr. Yohai for all of your vision needs. He's the best!

Cataracts surgery went very well. Very skilled staff as well as very knowledgeable and competent…read moresurgeon.

Dr. Yalamanchi is an amazingly skilled and compassionate physician. While under her care for an…read moreautoimmune eye condition, I not only felt professionally cared for, but I was also treated with dignity, kindness and respect. Her passion for her speciality is made evident through her knowledgeable, thorough, and precise diagnosis. I am forever grateful.

This doctor kept my mother on steroid eye drops for over five years. Drops meant strictly for short…read moreterm use. She never told my mother about the dangers of this medication long term, and actively tried to hide what she did by modifying my mother's records. When on these drops any longer than two weeks, very close monitoring, every other week or so, is to be done. My mom was checked every three months, and then still kept on the drops. My mother can no longer see enough to even watch tv. She basically blinded my mother.

I have been bringing my gram here for years. We are seen on time and taken care of in a timely…read moremanner. She gets eye injections for wet Macular Degeneration. The needles are huge but she is such a trooper and the staff does a great job at numbing her eyes! The front office team are always welcoming, professional and kind. The office is clean and spacious which is great because my Gram has a wheelchair as most clients have walkers, wheelchairs, canes etc The entire office team are very helpful, patient, kind and professional. We are a patient of Dr. Powers and we absolutely love him. My gram had a few complications with a previous doctor but since we switched, it's been great! She goes home without a headache, her vision is almost normal by the time we get home and she doesn't have to go straight to bed when we get there. We are very grateful for him as grams vision has not gotten extremely worse and for 90 years young, the shots have done their job!

Dr Ira Schachar performed a laser procedure for a retinal tear. He pushed so hard with the sclera…read moretool on my eye that he caused a tear on the surface of my eye which began to bleed. He then continued to push so hard that he burst blood vessels causing severe blood hemorrhage in my eye. He then proceeded with the laser surgery over the top of all that damage causing further damage to my eye. I would not recommend him for any procedure due to rushed unprofessionalism. To see photos go to my Google review.

I saw Dr. Meffert at North Bay Vitrioretinal in an emergency situation last year- both of my…read moreretinas were starting to detach as a result of a previous accident and I was terrified of losing my eyesight. North Bay Vitrioretinal is a large and extremely busy office but the staff seems to handle the volume quite efficiently. There is a bit of a wait which is to be expected. When I met Dr. Meffert I was relieved that he was able to immediately find the problem and set my mind at ease that I would not be going blind anytime soon. His manner is calm, cool, confident yet still warm and caring. I felt that he was really listening to me. He did an emergency laser procedure on the worse of the tears and then two weeks later finished up with the other eye. While getting your retinas lasered is not exactly fun, he made me feel calm and as comfortable as possible. In diagnosing the problem and considering my recovery, he took into account my active lifestyle and assured me that if I had any future issues he would be able to help. So thankful that I found him.

I haven't been to North Bay eye for few years due to insurance change came back to the page to…read morerefer my friend to Dr Bartlett. I was his patient for over 10 years. I was in my early 20s diagnosed with a health condition and scared of the new diagnosis. Dr Bartlett was very kind to me and helpful. He referred me to a retinal specialist. He remembered me and my story and he always took great care of me. I am very grateful for the care I received with Dr Bartlett. I see a lot of complaints about wait times, but feel staff was always kind to me the few times he was running behind.

I have been going to North Bay Eye for years and they used to have a very long wait time, but…read morethings have gotten much better in the last year. Now it feels like a normal wait time and I couldn't be happier. The people are very friendly and professional. I am happy I did not give up on them.

Let me start by saying I was referred here by my at the time new Optometrist, who after the surgery…read moredisclosed that I was the 1st patient he referred there. For a fee. 1) You will be given one-sided information about LASIK. 2) If you have a higher correction, you will have to wear glasses again in the future. 3) They will not tell you this. 4) The Surgeon who does your operation is contracted by PLEC, there will be a disconnect between PLEC and the Surgeon resulting in confusion for your after surgery follow up. 5) If you contact PLEC after the surgery they will not answer any questions and refer you to the Surgeon, who will require you to make an appointment and visit their office at additional cost to you. 6) They will attempt to have you finance through GE Care Credit, which appears as a Credit Card on your Credit reports. They will not disclose this. You can not use this card as you would a normal Credit Account and this results in a variety of issues for you in the event that you apply for other credit. I.E... home loans, auto finance or opening other CC accounts. It basically looks like you have x-amount of credit available to you or if it's just after surgery like you have a Maxed Out Credit Card, but it's unusable anywhere but Doctors, Dentists and Vets who accept GE Care Credit. I honestly regret choosing PLEC for my LASIK procedure. The Operator (Sal) is very cordial but he's a Salesman, not a Doctor. PLEC basically owns the LASIK equipment and has local Eye Surgeons come in and perform your procedure for them. I recommend finding a Surgeon who owns and operates their own clinic and uses full disclosure .

I finally decided to have lasik surgery. I've worn glasses since junior high and moved to contacts…read moreabout eight years ago. I'm not a very good contact lens wearer. I believe I'm what one refers to as "crap" when it comes to wearing contacts. I had the type you can leave in for one month. You're supposed to take them out and clean them every couple days. Sadly, I have no concept of time. Long story short, I ended up with infections, etc... I decided to go for lasik and asked my ophthalmologist for a recommendation. He sent me to Pacific. First I had to find out if I was a candidate. I went to the clinic, where I spoke with the very nice receptionist gal and met with the clinic director, Sal Moreno, who seemed to know just about everything when it came to lasik. He's pretty frank; there are no guarantees and he makes sure you're aware of that. Once they'd determined I was a candidate, I came in and was acquainted with the operating room and got to check out all the equipment. Sal outlined exactly what would happen on the day of surgery. They also sent me home with printed instructions. Although, I felt pretty confident after the tour. I really appreciate that they take you into the area and show you everything. It makes the whole experience a bit less surreal. My surgeon was Dr Rich. Earlier, I'd had my friend, an ophthalmologist in another area, check out both surgeons at Pacific and she'd given me the thumbs up. So, in I went. They offered a couple types of sedatives. Oh, gee, I forgot to mention you aren't anaesthetized. When I first learned that (several months ago from a friend), I couldn't believe it. "Wait a minute! Hold on. You're telling me they use a laser on your eyeball while you're freakin' staring at it?!" Insert casual shrug from friend. "Yeah, but I couldn't feel it." "Oh sure", I thought. "Riiiight." Well, it turns out it's true. Anyway, I had the milder sedative, because for some crazy reason, I wasn't worried. That's probably due to all the information provided and the preparation I'd gone through with Pacific. Plus, I have the emotional IQ of a kumquat. Hah, just kidding. More like a stick of balsa wood. Moving right along... The actual procedure was exactly as Dr Rich and Mr Moreno had described to me. The worst part was the device that holds your eyeball. It's a bit painful, but mostly just feels really weird. The procedure is really fast. Dr Rich and Mr Moreno are a well oiled machine, moving efficiently and confidently, but ever so carefully. They describe what's going on and chat comfortably together. I felt I was in good hands. The first thing I said after the procedure was, "I can see your facial features!" It was pretty amazing. But, boy was I tired. My buddy drove me home and I snoozed and then listened to podcasts and audiobooks to amuse myself... no reading! (I'm a big reader.) I was religious about the eye drops. My eyes healed well. Dr Rich warned me, as did my ophthalmologist, that my eyesight would continue to adjust and change, which it did. It's been two months now and I'm very happy I had lasik. My experiences at Pacific were definitely of the five-star variety. I highly recommend them!