Dr Lucy Hua: I can NOT recommend. I did significant research and she came to the top of the list; but I went to see her. In her office, she had another dentist see me. They took a large number of x-rays. When they found out that I had another insurance policy as well, she decided to take even more x-rays. The work plan clearly would finance a new car. Couldn't believe the amount of decay that was discovered by this dentist and needed work. This reminded me of over 40+ years ago, my now wife, went to a dentist for an emergency and that dentist agreed to treat her, if she would come back for needed polishing of her amalgams. My old dentist didn't see these issues. I went to a new dentist a year later, who took new x-rays. This dentist, also a woman, is not on my dental plan; but is highly recommended. I had one cracked filling that needed to be repaired. Most of this was not covered by insurance; but turns out this was MUCH less money and much less impact to my mouth. Given the research I had done and the recommendations I had received, you can tell that I'm EXTREMELY disappointed in Lucy Hua's office. My teeth and mouth are in much better shape in not going to her practice! read more

LOVE, LOVE, LOVE Lucy! She has always been straightforward and honest with my care, and she's truly someone I look forward to seeing every six months. She remembers details about my personal life, concerns, and other matters, which makes each visit such a personable and comforting experience. When I was referred for wisdom teeth removal, the doctors she recommended were just as wonderful as she is. I can't recommend Lucy and her staff enough! read more

Fantastic dentists. Both Lucy and Jay are super friendly and professional, as well as their staff. I have now moved to San Jose and still come up to Menlo Park despite the rush hour traffic because it's hard to give them up as my dentists. read more

They are really great, caring. They accepts AmEx cards. Been welcome with a smile and received great services consistently. read more

Is there an option for 6/5 stars? Jay & Lucy are fantastic dentists who really take the time to get to know their patients, to explain in detail dental health and dental procedures. They are incredibly personable and don't pressure their patients into unnecessary procedures, unlike some dentists. Totally recommend! read more

Dr. Hua and Dr. Gu and were simply amazing. Dr. Hua performed a deep cleaning on me and I barely felt a thing as she was very skilled and gentle in the whole process. Dr. Gu is very personable and knowledgeable in his assessment of my teeth. I personally had many bad experiences previously with dentists which is what deterred me for going to the dentists for many years. However, my opinion changed after a visit to the office. I highly recommend Dr. Gu and Dr. Hua for anybody who might have had bad experiences in the past, they will definitely make you feel very comfortable and assured in their competent hands. read more

Jay & Lucy, DDS - Beautiful Lobby - General Dentistry Near Me - Menlo Park, California

Very knowledgeable, honest and super nice dentists. They take Covid very seriously. I feel safe the whole time I was there. Plenty of parking too. Let's just start by saying I'm really scared of the dentists and HATE needles (but who doesn't?) so I am generally very critical of any dentists I go to. Soft, gentle hands is what I always look for and they both are! I'm so glad I found Jay and Lucy as dentists I can trust. They explained my treatment plan in depth, gave me options (I never felt like I was pushed to do anything I don't want to), and consequences of no treatment (what would happen in a certain timeframe if I chose to not do anything given the problems I have in my mouth). Never thought I would say this but I loved my experience at Jay and Lucy's and look forward to my dental appointments now. I highly recommend anyone looking for a new dentist to give Lucy and Jay a try. read more

I remember a time when going to the dentist was a dreaded event. Not anymore since I started coming to Jay and Lucy. Jay always makes my visits fun and his confidence and knowledge make it easy to lay back (literally) and trust it will get done well without any worry or doubt. I needed impressions for a mouth guard because I'm grinding my teeth down like a beaver on wood, but I have a horrible gag reflex. The first two tries didn't go well - couldn't stop the gag reflex. But Lucy came and gave a few tips to help and within a few minutes, the impressions were done. I'm really grateful to them both and feel fortunate that I found a wonderful dentist who is the first to actually make me excited to go. read more

yesterday i had to pull out a tooth i was recommended to see this dds firm. i called made an appointment to be thereat 4 pm and i did! i was met by a friendly staff and met dr lucy a very pleasant person. the office was clean and pleasant ! in a short time i went to the surgery room and dr lucy started getting me ready . after a short time the job was done without any discomfort! i was very pleased with their professional and excellent work! i will recommend jay and lucy dds in menlo park ca to all mr family and friends! thank you very much dr lucy with your excellent work and your friendly staff ! said hofioni from walnut creek ca. read more

Jay & Lucy, DDS - My picture IN NEW YORK FOR A COMMERCIAL ! - General Dentistry Near Me - Menlo Park, California

I had my first appointment with Jay yesterday, I found Jay to be super informative and knowledgeable, he gave me a running commentary throughout my checkup and was extremely polite and courteous. I would highly recommend Jay & Lucy DDS to family and friends ! Well done guys ! read more

Thank you Jay and Lucy for fixing my tooth in a pinch! About 2 weeks ago on a Friday evening, I was eating dinner with my family when my back left molar completely cracked in half. Like a big chunk of my tooth fell off (and I probably ate it...). This was a nightmare situation because it was nearly 7pm and I was scheduled to leave for a weekend getaway with my husband sans kids the following morning. What to do?? I started calling every dentist that was shown as "open" on Yelp but no one was available to see me right then and there. Lo and behold, I stumble upon Jay and Lucy with one lone 5-star review and felt desperate to see if they were even open. They answered right away and came BACK to the office to see me and help me out. Amazing!!! I ended up seeing them that night and getting my tooth all fixed in an hour. I was able to enjoy my getaway. They were a lifesaver, thank you!! If you're looking for a new dentist who emphasizes on service, go check out Jay and Lucy. They're great! read more

A close friend recommended I see Dr. Gu and Dr. Hua since it's been a while since I last had a routine cleaning. My company's new insurance programs didn't cover the dentist I've been seeing for years, so I needed a switch and decided to pay a visit.  My dentist Dr. Gu mentioned this practice was relatively new. I went in to get x-rays and a routine cleaning both which went fine. Dr. Gu explained each procedure very thoroughly and answered all the concerns I've had as I'm also currently doing Invisalign. I appreciate how they encourage their patients to ask questions since it shows they care.  Overall my visit was very pleasant and I got to know the doctors a little more as they told me about their dentistry program as grad students while I had my teeth cleaned. It was nice and a very down to earth experience. read more

Very good people! They fixed my chipped tooth and it's back to brand new! They are very flexible with their times and really do care for their patients. read more

My daughter had her first fillings and was nervous about seeing the dentist. Dr. Lucy put her at ease and made her feel comfortable. Dr Lucy is highly professional and has a lovely demeanor. Her staff is always helpful. So happy to have found this office. read more

Best dentist clinic ever seen in my life so far. They are super professional but not professional as just telling you as a simple doctor. Instead, they advise you the best suitable option based on your current condition and situation. read more

Jay and Lucy are both amazing dentists. They are super friendly, and they make you feel comfortable during your appointment. I appreciate their gentle and thorough cleanings and the fact that they never try to push for unnecessary dental work. I highly recommend them. read more

Due to the pandemic I was on the hunt for a dentist closer to home. I had a pleasant experience during my visit. Making an appointment online was super easy. Both Doctor Jay and Doctor Lucy followed up when I had questions and were easy to work with. My cleaning was with Dr. Lucy who had a gentle touch so my visit was painless. She explained everything she was about to do and was extremely knowledgeable. The office is clean and the staff is all very friendly. Both doctors are fairly young so it didn't feel like a stuffy, scary environment. The best part was that I was in and out fairly quickly, plus I wasn't given the dreaded lecture about flossing. read more

They did a great job during the actual cleaning, but the administration part was a mess, and the assistant who did the X-rays was quite unpleasant. I was recommended to this dentist by a friend who didn't have the same experience I did, so maybe they were just having an off-day. That being said, I think I'll try a different dentist next time. read more

We will never leave:) I started going there and instantly felt comfortable. Dr. Jay and Lucy are extremely knowledgeable, friendly, and truly want the best for you. After seeing them I tries so hard to convince my husband to go there after he has been with the same dentist for 18 years. Lucy pointed something out to him about his teeth that his current dentist never did and he has been a loyal customer since. We are big fans- we were new to the area so I was unsure but sure enough we found our forever dentist A++++++ read more

Best dentist I've ever had. Dr. Gu is friendly and fun to talk to, but also very good at his job. The big difference between previous experiences I've had is that Dr. Gu explains what he's seeing, what it means, and how he's thinking about it. He gave me options and explained them each well enough for me to feel good about choosing what to do, which in my experience is *extremely* rare in medical professionals. I'm moving out of CA soon, but if I come back to visit I'm definitely going to schedule another appointment here. Cannot recommend them enough. read more

They're very gentle with their hands and make the environment really comfortable! If you have any questions, they're very knowledgeable and professional. It's very easy to book an appointment and you always get a text reminder for an upcoming appointment. They also take take your temperature and take Covid precautions seriously. Staff is very friendly as well. You definitely feel safe, comfortable and taken care of! read more

After way too long (sorry again!) of getting in a visit, Dr. Lucy Hua made it so comfortable and was a great dentist! Thankful to have found someone that made visiting the dentist a joy. (I didn't even know that was possible!!) clean office and a super friendly staff!! read more

Neat and comfy office. Nice and helpful staff. Lovely couple of dentists. This is how every dental office should be like

I've known Lucy for years and as soon as she moved back to the Bay Area, I knew who I would be sending potential clients to in the mid Peninsula! Having trustworthy dentists are very hard to find so I'm delighted to hear that she is growing her roots here. Really knowledgeable, hardworking, and friendly. Make the move from your dentist, you won't regret it! read more

I highly recommend this place due to their outstanding professionalism, family friendly atmosphere, and cleanliness. Lucy is so sweet, beautiful and accommodating. She will tell u what procedures are necessary and will suggest the healthiest route. Jay is also wonderful, very knowledgeable and truly cares for his patients. This is a family business based on integrity and honest care that I highly recommend to my own family and friends. You won't be disappointed. read more

I haven't gone to the dentist for several years due to a pretty strong phobia of dental work. Recently, however, a filling of mine cracked and I had to get it checked out. Jay looked at it, and even x-rayed my whole mouth, and was incredibly informative and kind. While fixing my filling he could tell I had a lot of anxiety so he took it nice and slow and talked me through the whole process. He even managed to fit the new filling perfectly to my plastic retainer, which saved me a lot of money! Upon returning for a cleaning after a week he talked me extensively through a game plan for a tooth that might need more work. Typically I would be terrified, but Jay's knowledge and calm attitude assured me greatly. I highly recommend Jay and Lucy. Especially if you have a phobia of dental work! Frankly, I am excited to go back in six months to get my cleaning! read more

Dr. Gu and Dr. Hua are both fantastic dentists! They are very knowledgeable in their field and are so friendly. I had Dr. Gu during my two visits and he provided me with excellent care. I tend to get nervous at the dentist and Dr. Gu made sure that I was comfortable the entire time. He spends the time to explain what he is doing and why it must be done. Many dentists will not take the time to educate you like Dr. Gu does. I walked out after each visit with confidence knowing that my teeth have been provided with A+ service. Altogether, I had a delightful experience and I feel much more comfortable going to the dentist now. The office is very clean and feels brand new. I highly recommend those that get anxiety at the dentist to reach out to this office for an appointment. Both Dr. Gu and Dr. Hua are excellent dentists and you can't go wrong with either! read more

Professional, friendly, and incredibly knowledgeable. Dr. Jay took time to explain my treatment plan and really made sure I understood and supported the plan. Absolutely would recommend to anyone looking for an amazing dental team! I know people don't usually like seeing the dentist, but I look forward to seeing them again. Felt very comfortable with their covid-19 precautions. read more

Dr Jay Was amazing. Extremely thorough and detailed, also very nice and easy to talk to. Highly recommended

If I could give them 6 stars I would. Jay is an extremely knowledgeable dentist and I can tell both he and Lucy are passionate about their work. Jay explains every process and makes sure I am comfortable while he is cleaning my teeth. I wouldn't want to go to any other dentist after going to them. read more

Jay and Lucy are the best! I lost my veneer late at night and had plans with people that weekend. They were able to help me temporary glue back my veneer the next day and get me a permanent replacement soon after. It's been over a year and the veneer is still going strong! read more

I never post reviews but I had to because Drs Jay and Lucy completely bowled me over with their kindness, professionalism, care for their patients and commitment to their practice. They are two of the nicest people you'll ever meet and so skilled and knowledgeable about dentistry. I always felt complete trust in them that if they were suggesting a treatment or procedure / action that it was the right decision, and they are always proactive about making sure patients know what's going on - they explain a lot! If you're looking for a new dentist, run don't walk to Jay and Lucy, they are the best and you'll be in good hands. read more

Great dentists with high skill and who explain everything to you very well. Highly recommend!

I had to have my crown replaced and Dr. Jay Gu did an amazing job. He took his time to carefully numb my mouth and the entire procedure was basically painless. It was also so refreshing to have a dentist who is honest. My previous dentist recommended multiple procedures and crowns and fillings but when I went to Dr. Gu he reviewed my x rays and told me that none of it was actually necessary. I feel like I saved my teeth and money coming here, and have recommended all my friends and family too. read more

Great dental practice. Dr Jay was super nice and honest. Came here because I wanted a second opinion on something and glad I came instead of getting scammed by the other dentist read more

My family and I came in for our first visit not too long ago. They are very professional, courteous, and accommodating. Looking forward to our next visit and ongoing care with their practice. I'm glad I came in and that the referral I got from my friend was excellent. read more

I had seen Dr. Jay last Friday for a routine cleaning. This is my first time to the dentist in a year due to insurance coverage issues. He first took me to the X-ray room and took full X-ray of my mouth. Then he proceed to explain to me what is going on in my mouth. The amount of information he provided was great. Will come back again read more