I spent around $4,488 for dr Randall's services at Hawaiian Island Dental Office over the four months between July and October of 2019. This was with limited dental insurance coverage. First I got a cleaning and tooth whitening. The cleaning was free with my insurance and the whitening cost an additional $400. Next I got a full X-ray assessment; after which dr Randall asked me if I eat a lot of junk food, candy or soda. I told him I eat mostly organic with some sweets but I never drink soda. My treatment began with a crown on a root canal that a previous dentist had completed 7 years ago. Next, Dr Randall completed several small gum line fillings and a few bigger fillings. A few days latter, my left arm started feeling a president dull ache with weakness, this was followed by extreme shooting pain in my lower left jaw. I went back in and found out I needed a root canal on one of the teeth he had worked on. I got endodontic therapy (a root canal) on August 28th, on tooth number 18, but pain also seemed to be coming from #19. After the crown, this cost me about $2,200. The first crown was $881, so about $1,400 of my bills with him were for exams and fillings. After the second crown I got some filling on my upper front teeth. I immediately noticed intense pain when I tried to floss next to a tooth that he had just worked on. I went back to him to fix the problem and he filed down the filling, but this only slightly improved the problem. I went back a second time and he charged me for dabbing fluoride on the tooth, but this did not help. I did not show up to the last appointment I had at Hawaiian Island Dental. I think it was for an assessment of the previous work done. The receptionist called me asking why I did not show up and I told her that I was sick of constantly being at the dentist. She tried to reschedule me and I told her that I did not want another appointment at this time. She responded in a sassy tone "well, I guess we will see you whenever."
Several months later, I began to have pain when chewing on the lower left side. I went to another dentist, Dr Thomas Atkin, and found out that there were air bubbles caught in the filling on molar #19 and also in the filling on my upper front tooth that caused pain when I flossed. He told my that "Raging Randall" is notorious for doing sloppy dental work and that he is also known for throwing angry fits, and objects, in front of his dental assistants. He also suggested that I was a bit young at 40 to have needed so many gum line fillings. He also told me that he needed to replace the filling on the molar in order for me to chew normally again, but there was a risk that I would need another root canal. I told him to go ahead with replacing both fillings and it worked out perfectly. I can now chew and floss normally. read more
