I lived in Laguna Beach for 22 years and I've always take my watch for service. The folks there are…read moreknowledgeable, kind and do an excellent job.

The kindest and best jeweler in town. They were able to do a quick repair request on the spot…read morewithout hesitation. Service with a smile and no judgment on something that was minor but meant a lot to me for the adjustment. All of my business will always be here whether for new jewelry or repairs. You will not be disappointed in their customer service or repair service. 5+ stars.

Gary is the man! There is a reason his jewelry shop has the reviews and stars it has. We brought in…read moremy engagement ring for a resizing in the morning and he had it done by 3 pm. He was very helpful, patient, and friendly with us! We took a look around his shop for some bands and they all looked beautiful. We not only recommend this place but will definitely be back. Thank you Gary!

Couple of weeks ago, I went to Enalie Jewelers to sell some gold jewelry, and I was not…read moredisappointed. Unlike other Jewelry Stores, I tried selling to before, Gary the owner at Enalie's gave me a fair offer, which I accepted. I was very pleased to do business with him. Both, Gary and his wife Ina, are very friendly and make you feel at home. Their great reviews are a true reflection of their business and who they are. I hope to do business with them again.

I flew in there pretty quickly, at the end of an afternoon in the area. What a lovely experience…read more The staff member Sarah helped me. She was so professional, polite and helpful. I had to rush out to get parking, but ordered with Sarah once I got home. I highly recommend the store, the staff, and SARAH! I feel entirely confident with her assessments and follow up. I absolutely would give them business again: in a heartbeat. I don't even feel like I'd need to be there to have confidence in an order. Sarah followed up, the package arrived, beautifully packaged. Perfect!

Decided to check out a few jewelers in Laguna Beach while wedding ring shopping with the other…read morehalf. We heard good reviews on this place so added it to the list. Hours online and posted on the door say they open at 11:00. We showed up ~11:15, doors were locked and they told us to come back at 11:30 as they were doing inventory. No worries, went and grabbed a coffee to kill some time, came back at 11:37. This time a woman came up to the door and tried holding a conversation, while the door was closed and locked. Not sure why we chose the Saturday opening shift to do inventory, but definitely cost you some business. All good, plenty of other reliable jewelers in Laguna. Check out Royan & Rock Martin

I have been going here for a while now and have always had nothing but a great experience. Everyone…read moreis very kind and knowledgable. I come here for all my watch repairs and have come to know alot of the staff. Though I forget there names at writing this review. I have bought multiple watches here and done alot of repairs here. They have a great selection of watches and I am yet to have a bad experience here. If you are in thearea. I highly reccomend checking this place out!!

Instead of requesting yelp to remove my negative review, I hope your business will attempt to take…read moreresponsibility for your employee's mistake and unprofessionalism. It's the right thing to do. I came there for a battery repair and got out with a broken watch. I was just here last weekend to get my Aquaracer's battery replaced. When I came back, my watch's crown is already detached from the watch. The employee changing the batteries was telling me that it's broken as if it already was broken to begin with. Absolutely not. Initially, she was saying that the crown was too tight and that there were resins present. And then she changed that statement to: she only opened the back to change the battery. She didn't touch the crown. But didn't she just say earlier that the crown was too tight? Also, please tell me WHY the date that was originally set to the 6th (the correct date) was on the 13th when I came back. Which means the crown was fine because she was able to turn it to change the date until she broke it. I was still able to adjust the date and time earlier that day. Now the crown is completely detached. It just falls to the side. It won't even stick to the watch. When I saw my watch, I just felt like crying. It was my late grandfather's gift to me. I felt like $65 was too much for a battery, but I was thinking, as long as my watch is safe it's okay. Well it's not. My original worst fear was the back case getting scratched, but it came out worse. My watch is broken. What's even worse is that the employee showed absolutely no remorse, no accountability, tried twisting her words so many times. SO YES, do review your CCTV because if it actually shows you working on my watch, it will show the truth. The employee was asking me to leave my watch there because the technician was off that day and that it will be looked at first thing in the morning. I said I there's no way I'm leaving my watch there and that I'm not paying for any repairs. She replied okay and that she will just take out the battery that she had already put in. OH WOW. After ruining my perfectly working watch, she even had the audacity to say that. Their services are not cheap. The least they could do is hire competent people to care for other people's watches. Also, if that employee was not sure about what she's doing, she shouldn't have touched my watch. They even told me that they deal with aquaracers on a regular basis. I don't think there's an ounce of truth to this. If they do, this wouldn't have happened. Anyway, another girl stepped in and said that I can bring my watch back the next day and they will fix it free of charge. I brought my watch there because I thought that the business was reputable. I was wrong. I brought my watch to the Tag heuer boutique that same day because there is absolutely no way I'm letting them "fix" my watch. I will post an update once the diagnosis is done and once the price estimate for the repair is emailed to me. The manager said that it will take a few weeks since their repair center is in a different state. I will be emailing you the invoice that Tag Heuer sends me. I hope that you at least cover the expenses. If I can give a negative score, I would.

I brought in jewelry for repair and the service was flawless. Austin was incredibly helpful and…read morefixed the items so quickly, I'll definitely come back and highly recommend this business!

I brought in a very sentimental necklace that had broken after calling ahead to see if repairs were…read morepossible. They assured me they could help, so I stopped by the same day--expecting to leave it there--but to my surprise, they repaired it on the spot. The staff was incredibly welcoming, responsive and professional throughout the entire process. I also appreciated the high level of security upon entering, which made me feel very comfortable. I'm so grateful for their care and efficiency - highly recommend for service you can trust.

I had such a great experience at Dana Point Jewelers -- exactly what you hope for when you need…read moresomething handled quickly and professionally. They were incredibly efficient from start to finish. No unnecessary waiting, no confusion -- just straightforward, knowledgeable service that made the entire process seamless. What really stood out was how quick they were without sacrificing quality. It's rare to find a place that respects your time and delivers great results, but they absolutely do. And on top of that, their pricing is super reasonable. In a space where things can easily feel overpriced, their affordability was a huge plus and honestly a breath of fresh air. If you're looking for a jeweler who is fast, reliable, and fairly priced, this is the place to go.

Five star service! Garen was so kind to me and my fiancé, and I absolutely love my wedding band…read morethat I got from Dana Point Jewelers. He also offered to resize and clean my engagement ring for me within a day! I highly recommend the shop to anyone in the area!

Everyone at Liberty Diamonds has been so kind and wonderful to work with. Thank you to Nikol,…read moreChristina, and Troy for helping my fiancé and me with my engagement ring and both of our wedding bands. We truly couldn't be happier with the entire process or with how beautiful our rings turned out. The experience was so special and will always be a meaningful memory for us. We've already recommended Liberty to several friends who are starting their ring shopping, and we'll continue to do so. Thank you again for making this such a memorable and joyful part of our engagement!

I am absolutely obsessed with my engagement ring from Liberty Diamonds. From the moment we walked…read moreinto the store, Cristina and Troy made the entire process feel personal and special. Cristina had already been in touch with my fiancé beforehand, so when we arrived she had curated a selection of diamonds, ring styles, and settings she knew I might love. She walked us through everything with so much care, from explaining GIA certification and clarity to showing us real diamonds under the light so we could truly see their brilliance. Unlike other places we visited, Liberty Diamonds actually let us compare real and lab diamonds side by side, which made such a difference. Cristina also guided us through the custom design process, explaining setting heights, diamond shapes, and every detail that would make the ring uniquely mine. They even sent my fiancé a 3D rendering of the design so he could visualize exactly what the final piece would look like. I left our appointment feeling completely confident that we were in the best hands! Fast-forward to the proposal and I was speechless. My ring is everything I dreamed of and more. The sparkle, the cut, the craftsmanship... it's truly stunning! Cristina and Troy did an exceptional job bringing my dream ring to life. I couldn't recommend Liberty Diamonds more for anyone looking for a thoughtful, transparent, and genuinely magical ring-buying experience.

I am so, so grateful to Rosette and Raffi for assisting me with engagement ring resizing! The ring…read morewas purchased elsewhere and we were way off on my ring size (completely our fault). I started looking online for locations to help, worried about limited availability everywhere due to the approaching holidays. Initially, the appointment time I was given for the following would have conflicted with my schedule (but was still way sooner than I expected), so I called around to other places just in case. To my surprise (and relief) Rosette called back and gave me availability for the end of the same day! I dropped it off and it was done by noon the next day. After wearing it at home for several hours, I felt that it was still looser than I desired. I called again and was able to return the next day. They were extremely patient with me, adjusting the sizing in quarter size increments until it felt perfect. It was polished and cleaned each time as well. Rosette and Raffi are very knowledgeable about their work and have excellent attention to detail, timely and quick service, and extremely reasonable pricing. I felt assured that I could trust their recommendations and expertise. The positive online reviews encouraged me to try this location, as I was willing to drive further for high quality work, and I'm so glad I did. I would love to return again for future jewelry needs.

What an amazing place. Rosette and Raffi made our 20th anniversary celebration extra special. They…read morereset my wedding ring, Rosette helped me design and made great suggestions, I can't believe how amazing it looks!! They are a family owned business that is honest, fun and great to work with. They genuinely cared about my concern and made accommodations to ensure I felt comfortable. They are the jeweler of choice!! I have a custom made wedding ring to celebrate our 20th.

I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

I brought my engagement ring in to get fixed and they were great! Monique was so helpful and the…read moreturn around time was so fast! I picked up my ring and it was perfect and SO SHINY!!!! thank you guys!

Got a battery changed in my Gucci watch. Had taken it to two other places that couldn't do it for…read moresome reason. This place did it correctly and quickly and had service with a smile. Thanks!!

I had a very disappointing experience at Fast-Fix Jewelry & Watch Repairs at Fashion Island and…read morefeel the need to warn others. I went in to have a bracelet adjusted, and during the process, they ended up damaging my bracelet. I was initially told it would take about one hour, but it turned into a 6 hour ordeal with a lot of waiting and back and forth communication. In the end, I was charged $75 for the adjustment, and the bracelet was left in worse condition than before. The repair was poorly done, and I now have to take it to another jeweler to fix the damage they caused. For the amount of time, money, and frustration involved, this experience was not acceptable. I would strongly recommend being cautious before trusting this location with your jewelry.