After a two week visit from California and facing a 24 hour journey home I booked the first step of…read moremy girlfriends journey home via Eastcoast Taxis. This was a mistake. Her train from Newcastle Central to King's Cross (her flight was from Heathrow) was at 8.30. I booked a taxi for 7.45 the night before, 45 mins being ample time to make the journey. By 8.00 the taxi was 15 mins late I had made two phone calls to head office which were met with zero sympathy and I had not had as much as a notification it was even on it way. Was there snow? No. Was there rain? Nope? Was it New Year's Eve? Nuh-uh. To be fair to the driver when the taxi arrived at 8.00 he made a spectacular effort to get us there in time. We arrived 3 mins after the train was due to leave. As luck would have it the train was 3 mins and I managed to help my girlfriend onto the train just as the guard was blowing his whistle. Sadly I did not have time to say goodbye and our final hour together was not at all a happy one due to being filled with undue panic. Not to mention that if she had missed the train she would have had no choice but to buy premium priced tickets on the next available train and seriously risked missing her flight from Heathrow to California. Not the best start to a 24 hour journey when you're throwing your breakfast up in the toilet of a moving train due to anxiety. I've been using Eastcoast Taxis all my life. Uber from now on.

I booked a taxi with Eastcoast on sat for the following Monday for 2.30 hospital appointment it had…read morenot arrived by 2.35 was told by there staff that they were looking for a taxi for me . I could not understand why they were looking for a taxi at that time when I had put a booking in on the Saturday sounded like they had forgotten my booking. Had to cancel my hospital appointment with my consultant

If you value your time, don't bother. The taxi was 45 minutes late, when asked for compensation…read morethe driver had a hissy fit, certainly won't be using ABC Taxis again.

A nice taxi company if you can't get Blueline. Great prices and willing to pick up and drop…read moreanywhere. They turn up when they say they will and don't have crazy prices if you just hale one in town.

Excellent drivers,clean cars and a great serviceread more

it is against the law to refuse disabled people a ride in a taxi which has been booked in advance,…read morethe driver puled up but refused saying it was not for us and drove of. contacted the firm which said he had refused no reason. All that I can take from that was the driver had problems with disabled people DONT EMPLOYE PEOPLE WHO HAVE DISCRIMANATIONS ABOUT DISABLED PEOPLE. If the firm come back with a reason that is not discriminate about disabled people I will listen. Don't expect that to happen.

I am absoulety Foaming this morning I placed a call for a taxi from howdon to wallsend granted it…read morewas not a large job, i was told at 7.37am that it could take upto 5to10mins i then placed a call again at 7.52am to find out where taxi was to be told was already on route for it to arrive 8.02am to be late for work and issued with a lateness form, if the desk clerk said 20+ minutes i would of phoned somewhere else

My wife and I were fortunate enough to have our travel agent in the states book us, first class, on…read moretrains from London to Edinburgh and back again. I've gotta tell you, folks, this was a splendid ride. Aside from the old man hacking across the way from us on our northward trip, and the uncontrolled little kids nearby on our journey south, everything was grand on this voyage aboard an East Coast train. We got food and beverage service, complimentary Wi-Fi, and friendly staff members who were more than happy to fill up my teacup again and again if I wanted more. Talk about a smooth ride, too. You could barely tell we were speeding along as fast as we were. And the views of the North Sea are stunning outside. Ah... I wish I was back again right now. I'll be sure to book with National Express next time I travel in this region.

I'm sorry... I thought Virgin Trains were the best way to get around by rail in the United…read moreKingdom.... I was wrong. Dead wrong. Yes, Virgin Trains is a great rail company, but National Express EC trumps it for the following reasons: 1. Coach seats have more legroom. A lot more. 2. Seats are comfortable. Headrests are high and seats are nice and firm. 3. Overhead storage space is a little bigger than the other trains I've been on. and, by FAR, the number one reason... 3. Free WiFi for ALL passengers onboard. I missed an earlier train from Dundee to Edinburgh... that one was on ScotRail, and I'm so glad I missed it. =)