Never buy online. Their customer service center is completely useless. I had called before placing…read morethe order to ask how to make a delivery appointment. I was promised that it was possible, but now the delivery man called me to tell me he's at my door, and I'm at work. I keep being sent from one person to the other at their customer support center, who are, apart from useless, extremely impolite. A nightmare. NEVER NEVER NEVER BUY!!

For any of you who have hit the gardening age, to avoid other, less flattering terms, finding a…read moreplace to buy your plants that doesn't suck you in with milllions of totally useless tchotchkis (with all respect for Schilliger's Christmas deco fair) is hard these days. Professional nurseries are a bit too hard core for us. Jardinerie Roy et Fils is THE place to go in the Geneva region. We had driven by this place many times (on the way to Le Prieure in Thonon) and wondered at its beautiful plants. Now that we take care of a largish garden, it has become our little mecca. The love the owners pour into their plants is evident in the quality you find, but also the reasonable prices. You can get just about anything here, from humble pots to CHF15K sculpted pine trees. Not too much in the way of distractions from the stars of the place, the flowers, and it is so big, and mostly outdoor, that you don't feel cramped. Needless to say, we have had some entertaining how does this huge thing fit into our car discussions since venturing in there, and will continue to do so.

Terrible staff who hide from you. If you do get their attention they are often rude. There are a…read morefew nice people, but they are often the new staff. I would fire the whole team and start afresh! Expensive products poorly displayed. The store is run down and dirty. Go to Leroy Merlin in Thiory - worth the 15 minute drive. I hate Bricorama - only go for small stuff because it's next door - although each time I swear I'll never go back. Personnel terrible qui se cache de vous. Si vous attirez leur attention, ils sont souvent impolis. Il y a quelques personnes sympas, mais ce sont souvent les nouveaux employés. Je licencierais toute l'équipe et recommencerais! Produits chers et mal présentés. Le magasin est délabré et sale. Allez à Leroy Merlin à Thiory - cela vaut 15 minutes en voiture. Je déteste Bricorama - n'allez que pour de petites choses parce que c'est juste à côté - même si à chaque fois je jure que je n'y retournerai jamais.

You can find anything for 'bricolage' here, from paint to tools, and if you are lucky somenody will…read morehelp you greatly. But be patient if going there on saturday.