1. Jansen Building & Remodeling, LLC

0

Erlanger, KY

Cancel

Open app

Search

Jansen Building & Remodeling, LLC

5.0 (1 review)

Jansen Building & Remodeling, LLC Photos

You might also consider

Recommended Reviews - Jansen Building & Remodeling, LLC

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Jansen Building & Remodeling, LLC

You might also consider

Verify this business for free

People searched for General Contractors 5,160 times last month within 25 miles of this business.

Verify this business

Chris Hollon Construction

Chris Hollon Construction

(10 reviews)

Extremely pleased with Chris Hollon Construction. I was nervous outsourcing work for the first…read moretime in a house. I initially did the framing myself for a basement finishing and realized I was in over my head. Chris came out, pointed out some key pieces, and got me a rough estimate quote right away. We later met at his office and went through the final itemized total and really was a very reasonable price and time line. All of the workers with Chris were punctual, polite, and did a phenomenal job. Everyone treated the job like it was their own home and the quality showed! Again, I was nervous trying to pick folks after my parents and friends have all had bad experiences of poor work or people taking the money and running. EVERY aspect of the interaction with Chris and his team made me feel comfortable with the process. I would 100% use Chris Hollon again. Hopefully doing a deck this summer or next!

In mid-July 2024, we met with Chris Hollon (owner) regarding a deck and patio replacement, two…read moreoutdoor fireplaces, and a roof over part of the deck. He quoted a price lower than competitors and claimed the job could be done by Halloween. I work in construction and know this was unrealistic since we hadn't signed a contract or picked out materials yet. On August 7, we signed the contract and paid a 1/3 deposit, with 4 equal payments to follow. Shortly after, we met on-site again. Chris dismissed the Halloween timeline (his own estimate) but said crews would be available and it could be done by Thanksgiving. By September, we selected stone, composite, and rail types and sent them to Chris. Work didn't begin until early October, after repeated, unanswered calls to Chris and Todd Payne (general manager). The patio was poured around October 21. In November, no work occurred. Chris and Todd blamed a truss plant fire and LVL beam shortages. Todd repeatedly asked me about the composite color--despite it already being sent. Framing started the first week of December. On day one, Todd called to ask if I was home to give the framer engineered drawings--not something I should need to handle. During framing, Chris contacted me more than ever--not about progress, but to upsell a new roof with a "family discount." I declined. Right before the holidays, Chris asked for the second payment early and promised major progress while we were out of town. We declined since less than half the phase was complete. While away, he walked back his claim. When we returned, the only new work was the shingled deck roof. A dump trailer had been left in our driveway the entire time. When I asked for it to be removed, Todd said it had a flat tire and asked me to inflate it, which I did just to get rid of it. January and February saw minimal progress. Fireplaces and rough electrical were completed late January. Weather caused some delays, but 4 months in and we still had no decking or rails. Decking started March 18--3 months after Chris said it would be done. The sub did quality work but showed up late and left early. Work picked up in March and April, and I began making partial payments as progress resumed. My wife started texting Chris frequently to get things moving. Eventually, he snapped, replying to her: "this is harassment" and "I don't need your attitude." He never apologized. Later, when Chris came on-site, I confronted him. He admitted he underbid the project and begged us not to share what we paid. He insisted he never said we could paint the patio ceiling (even though he had) and argued over it until I asked him to stop. I gave him color swatches for trim and ceiling stain--he lost them and asked again. We resent them, and weeks later Todd asked for the colors again. By late April, painting, stonework, gutters, trim, and patio ceiling were complete. Rust stains on the patio--caused by tools left out all winter--were removed. Chris requested another payment; I declined until full completion. The project was finally completed May 8, 2025, and we paid in full on May 9--8 months after work started. I do not recommend this contractor. Unprofessional, rude, and unreliable. Chris behaves more like a buddy than a contractor--talking about microdosing mushrooms and politics instead of job progress. After hiring him, I read online reviews. I was surprised by the positives but also shocked by how negatively the company responded to criticism--calling one customer "delusional" and dismissing others with "you can't make everyone happy." Everything here is factual and can be supported with the contract, photos, and saved texts

Lucas Contractors

Lucas Contractors

(1 review)

I had a very disappointing experience with Lucas Contractors LLC in Burlington, KY. Matthew Lucas…read morepainted my condo, and the quality of work was far below what was promised. There were numerous missed spots throughout the walls and cabinets, and no effort was made to remove outlet covers or properly tape areas before painting. I was also never informed that trim and baseboards were not included in the quoted price until after the work had already started. The project was not started or completed on the agreed timeline, which caused additional frustration. The job was also supposed to include painting doors, but only one side of the doors was painted. The cabinet painting was rushed and incomplete, with many visible missed areas. To make matters worse, a wallflower was knocked over and placed back upside down, causing the oil to drip down my cabinets and damage the fresh paint. This issue was not corrected or offered to be fixed. He also did not properly reinstall my vent covers after painting. One of them later came crashing down and stripped drywall from the ceiling. That situation could have been much worse and reflected a serious lack of care and attention to detail. Since then, I have had a second opinion from a licensed professional, who recommended that the entire job be redone due to the quality of the work. Overall, the work felt careless, poorly communicated, and unfinished. Based on my experience, I would not recommend this company.

From the owner: Lucas Contractors is here to ensure that your projects are done efficiently and effectively. read more

Jansen Building & Remodeling, LLC - contractors - Updated October 2026

Loading...
Loading...
Loading...