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    Jan's Ceramics

    4.2 (5 reviews)
    ModerateArt Supplies
    Open 9:00 am - 5:00 pm

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    Longview Sewing  - Main floor

    Longview Sewing

    (19 reviews)

    $$$$

    I appreciate integrity and I got it here. I had my machine in for service and the feed dogs were…read morenot great. It's an expensive fix, but much cheaper than buying a new machine. It is only worth fixing on my machine if the rest of the machine is in decent shape. Victor checked it out and found it is worth fixing. But before going to that expense he did all he could to give them a bit more life. I'm sure I will have them replaced relatively soon. He could have encouraged me to buy a new machine instead, which would have benefited the store and cost me much more. He didn't do that. I so appreciate his honesty.

    In December 2024 I purchased a very expensive Embroidery and Sewing Machine (about $8,000.00) from…read morethis store. At the time of purchase I was given excellent service. I later returned to the store to purchase fabric and other items. July 29, 2025 I purchased some items including a ruler that cost $42.50 + tax. When I got home I realized I already had the ruler and about 1 week later tried to return it in it's UNOPENED package (I live in the hills so it is about a 30 minute drive to the store so I didn't immediately try to return the item). I was told they do not give cash refunds, only store credit because, quote "some people abused the return policy". This is a violation of Washington State Law but they don't care. I took the following information from Washington's Consumer Protection Agency's site: 1. Disclose the return policy: Retailers must clearly communicate their return policy to customers before they make a purchase. This can be done through signs in the store, information on the receipt, or on the retailer's website. 2. How many days does a customer have to return a product under Washington's consumer protection regulations? Under Washington's consumer protection regulations, a customer has seven business days to return a product for any reason. 9. Minimum Return Policy Disclosures - Retailers must clearly display their store's minimum return policy -- whether it is no refund at all or store credit only -- on all signs and receipts. I have decided to keep the ruler and never do business with them again. Nowhere is it posted in their store about the return policy, it is attached to the receipt which you get AFTER you have paid for the product making it non-returnable. Of course, I doubt that they care if I come back because they already got the big money from me.

    Jan's Ceramics - artsupplies - Updated May 2026

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