Very unhelpful staff , no one care you're there , no system for wait time or nurse checking on you.read more

This healthcare organization is terrible. I have very decent healthcare with Kaiser with my…read moreemployer. The problem is that I am only allowed to go to the Bellevue clinic for urgent care. I was bleeding from my head (if you don't know it yet, a head wound is a bleeder for a long time). So I elected to pay out of pocket and go to Evergreen for stitches. When it was time to remove the stitches, I called Evergreen in advance to ask them how much it would cost to remove them at Evergreen or if I should go to Kaiser with a $20 copay. The representative on the phone told me that stitch removal was a part of the $570 I paid out of pocket. Then I got a bill from Evergreen saying I owed $146 for stitch removal. This is a disgusting practice and Evergreen should be ashamed of themselves. When I escalated the matter, even though calls were recorded to prove what I was told, the insisted I pay the bill (which I did today). I would not trust this company and I will never work with them again. I will pay for a taxi vs dealing with BS like this.

She has been my doctor for close to 20 years. Marty listens to concerns and uses her best…read morejudgement to help. She is thorough, kind and patient. I would follow her to a different practice if she moved.

LOVE LOVE LOVE Dr. Rogers! I tell everyone I know about her. She's so attentive. Never makes me…read morefeel rushed. Very caring. I have nothing bad to say about her! Being in the medical field, I'm a tough critic and it took me an extremely long time to find a doctor that fit what I was looking for.

Dr Rogers is the best doctor I have ever had. She is knowledgeable, caring and never ever making me…read morefeel rushed or unimportant. I'm 70 years old and I've never had a Dr. as good as Heidi. Dr. Rogers has taken care of me for ten years now and I feel as if she is a good friend not just my Doctor.

I have to say Dr. Bayles and the entire office staff are fantastic. Being someone with diabetes,…read moreI'm particular about my general practicioner as I have to see him more often than the average person. I personally don't need hand holding mushiness, I need the truth, level headedness and a physician who will share his knowledge about what is going on with my body. A little small talk and humor doesn't hurt either. All qualities you will find with Dr. Bayles and his staff. I live nearby so location is awesome for me. I used to see a Swedish physician downtown but finally switched b/c the drive and parking was inconvenient. And no parking charges at the Redmond Swedish Medical Center! It's also brand new so the facility looks great. And scheduling appointments have also generally been easy. I once got squeezed in at the last minute when I got a severe allergic reaction and needed some relief asap. The Swedish network is also something I love (yes, love). All your medical information gathered by Swedish physicians is online so there's no confusion about your medical history or trying to remember every little thing. Another much appreciated thing...everything runs like a well-oiled machine. I get in, fill in some quick paperwork, pay my co-pay and I'm in an office in less than 5 minutes. A nurse takes some information about my visit, gets some vitals and the doctor arrives in less than 5 minutes. When I'm done, my paperwork is being printed, don't need to mess with prescriptions as they have been electronically delivered to my pharmacy and I'm done. Like I said, I see my physician more often than the average person and any extra time I can save not waiting around is a big thumbs up for me.

Dr. Bayles has been my physician for years. He's very knowledgeable and great about explaining…read morethings. He's provided me with great reference materials over the years - I was able to lower my cholesterol significantly with diet rather than going straight to meds with the help of his guidance. I like that he takes a complete view of the patient and seems to address root cause more than just treating a symptom with a prescription.

Our family has been a patient of Marty's for almost 13 years. She's thorough, kind and truly cares…read moreabout our well being. Even when we moved out of Redmond, we have kept Marty as our primary care provider because of her excellent record.

I have been going to see Marty for many years, she was there for me when I was diagnosed with…read moreFibromyalgia, Rheumatoid Arthritis and breast cancer. She knows my Children and Grandchildren also my In-law family. She is so thoughtful and caring I could not imagine seeing anyone else. You are my Hero Lady!!!!

0/5. Absolutely unacceptable experience with Dr. Kimberly Liu. I was charged nearly $300 during a…read moreroutine annual physical--something that should have been fully covered--just because I mentioned a past symptom that had already resolved months ago. I clearly said I didn't need any diagnosis or treatment, yet she ordered an unnecessary test without warning me it would be billed separately. This isn't the first time she's pulled this. In the past, she added charges for simply asking a question during a physical. It feels like a trap--say one wrong thing and you get billed extra. I've seen many doctors over the years and none have made me feel this anxious about simply talking during a checkup. This is not patient-centered care--it's profit-centered.

Could not see my own MD so had to see Ms Liu. She's rude, cold, condescending, sloppy in her…read moreappearance and 35 minutes LATE! I would NEVER see her again. When I get the chance to review her for Evergreen Health, I hope they listen. She's had a number of bad reviews. She could use some retraining on the positive effects on people's health when they have a good experience at healthcare provider.

I have been a patient for nearly 10 years. The care has been outstanding. I don't hesitate to…read morerecommend Dr. Grinberg.

Dr. Grinberg is an amazing doctor. He is friendly and professional at the same time. He will always…read moregive you the right information and will never let you down. Thank You so much for being a helpful and kind doctor and you have helped so much! Ben Kolker

Consistently poor communication over multiple visits ranging from 1.5-3 weeks without responses or…read moreaction after multiple follow ups that I had to initiate. After my first appointment, I was told a prescription would be sent. It never sent to my pharmacy. I followed up 19 days later, got no response, and followed up again the next day, before finally getting my prescription. I also asked about scheduling a follow-up appointment at that time and never received a reply. It took 3 weeks before I got my prescription. Months later, I requested a copy of my medical records. I followed up 5 days after the initial request, then had to call 10 days after that just to get them released. It took 2 weeks to get my records. Most recently, I requested a renewal on a medication I've been taking for over 10 years. I heard nothing back for 11 days, then had to call in. I was placed on hold three separate times over the course of one call, totaling around 15 minutes, and was told I'd need to come in for an appointment before they'd refill it. I explained that I needed it immediately because they hadn't responded in 11 days. They put me on hold again and then doubled down on the same answer. Staff also blamed the delay on the receptionist being "new," despite her being the one who put me on hold twice to check with someone else on my behalf. It took 1.5 weeks and I never received my prescription. I have never had such horrible communication or professionalism from a medical facility. I would suggest going literally anywhere else.

Thank you, dr Robert Olberg Very friendly, pleasant staff…read moreready to help and listen. Every concern was addressed.

I called to refill my medication. The woman in the office was very kind when I asked to fill my…read moreprescription. She was going to make sure my doctor would get the prescription referral to our pharmacy. We are very thankful for the staff at Overlake clinic.

Dr.Kriseman is awesome, very caring and really really smart and a great all round primary care…read moredoctor. He is the most compassionate physician I have ever meet and I have been a healthcare worker for the past 40 years.

Wilson Chan and very professional one of the only doctors I've ever met that actually listens to…read morehis patient's Highly recommended.