My two daughters both go to ABC mostly due to the fact that they are the pediatricians dejur if you…read morehave your health insurance through Lehigh Valley Health Network. When you go you are forced to choose one of the six doctors for your child and after that when you call you always need to choose their name from the phone prompts. The problem with that is a lot of times you cannot get in contact with someone on that doctors team and you may need to call multiple times until your can speak with anyone as their phone lines are always busy and you are stuck in phone tree hell. Sometimes if your child's doctor is not available they might be able to squeeze you in with whomever is there. If that happens make sure you know any medical history issues as not every doctor there is chatty or likes to be bothered with these last minute appointments and they are not afraid to show a little attitude about it. The doctor they see is really nice guy and is very easy to talk to. His big problem is that he is super conservative with his prescription dose and usually you will have to make two sick visits to cure any problems because he is always "afraid" to write a prescription for too strong of a dose. So every time one gets sick, it's double the office visit co-pay and double the prescription co-pay. He also likes to write prescriptions for drugs with no generic equivalent. (And the office never has samples. I've asked multiple times.) ABC is a big LVHN corporate practice that is good because they have access to the network's resources but like any other large corporate entity do not expect to feel like anything other than a number and usually you will be processed thru the office very impersonally and you might want to consider a smaller practice if that's not a trade-off you want to make.

My daughter has been taken care of here since she was 2 weeks old. We have always had caring, kind…read moreand wonderful sessions with her doctor, Dr. Matthew Saltz, for 9 years. My daughter loves seeing him. He spends time to get to know your child and respond to your questions (and I always have many). If he is not available for a last minute sick visit, I have never had a problem seeing another doctor on the same day I call. I have never had the experience of being "bounced around" to different doctors as other reviews state. I don't believe that is the issue at this office.

My kids have been patients for 18 years. We had a wonderful relationship with a number of PA's in…read morethe practice. When my daughter left for college 6 hours away we were reassured that there wouldn't be an issue refilling her prescription. Despite having an appointment scheduled during spring break and being on a maintenance dose of a medication that she's taken for several years, they refused even a one month courtesy refill (all she really needed was 2 weeks!). We were left scrambling to get her seen elsewhere so that her prescription could be refilled. I work in healthcare and this is ABSOLUTELY SHAMEFUL!

I have been taking my child there since she was born almost 14 years ago. I questioned the bill…read morethey sent me for the first time because they overcharged me for a simple visit and they sent me letter saying they were no longer going to see her as a patient. I am floored. I wonder how many other times they overcharged me over-coded and I never even looked/noticed. I called to speak with Dr. Toff because letter came from Office Manager not from him. Never got a call back. I wonder if he ever got my message. The unprofessionalism is a shame.

We were initially referred to Valley PO by my sons physical therapist for Sure Step SMO's. Making…read morethe appointment was easy and quick, and Jen was fabulous with researching our insurance and costs up front. My son saw Chris and he was quick and direct. It's so nice to have a true kid friendly waiting room! With FUN toys! We have never had a wait at our appointments either (greatly appreciate with a small child). I highly recommend VPO, especially if you have a pediatric concern.

My wife had to have custom orthopedics because of foot pain. Scott was awesome. He cared, took this…read moretime and answered every question. We would highly recommend this business!

i went back to my boas prothesis from many years ago! it's better than all the others i got from…read moreother places!! boas is the best. i'm going back asap!

I went to the Swoyersville office. In need of brace for foot drop. They fitted for an overcounter…read moreone, my doctor wanted a fitted one. They said the overcounter was fine. I wore for one week and went back for a checkup. It was fine but before I left the young man who took care of me takes the shoe and brace and said hes going to cut it, it was snug in my sneaker. It did not bother me and I did not ask for him to cut it!. Wore for the next couple weeks off and on, I had a problem I did not have before. The brace was pushing into the side of my foot and leaving marks and hurt. I went back and the man asjusted the brace, whatever he did, but it was still the same, only worse. Finally disgusted. an hour run each way, I returned the foot brace. I was asked to sign a form, not a return form but a delivery form , that they are not liable for adjusting the brace or anything they did to it. Right there I knew I lost what I needed. They got $800.00 from Medicare insurance and I got nothing. And the insurance will allow payment for one every 5 years. My advice stay away, go somewhere else.

Dr. Robert Palermo was efficient and to the point. He was informative and answered all questions!!read more

I am an 83 year old male . I thought I had painful arthritis in my feet till I went to see Dr…read more Teichman in the Allentown office where I found out I had Plantar Fasciitis in both feet. I was given a steroid shot both feet and prescribed prednisone to take for few days. It was suggested I seek PT. I went to Robbins Rehab who I was familiar with and helped me before for other problems. Few weeks later I no longer need my cane or walker and have very little pain in my feet. So far I feel I am off to a great start and will continue to get treatment as needed. Bob D.

I would love to give this practice 5 stare because Dr Rocchio was wonderful, but the waiting time…read morecan be atrocious! I have to admit I don't like to wait so long. I feel my time is just as valuable as the Drs. Other than that, my surgery went very well and I'm pleased---unless I get incorrect bills like some other reviews.