1. James Palazzolo, MD- Phoebe
Albany, GA
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5 years ago
Accessible building and office. Friendly and helpful staff. Great care -- Dr P is attentive, a great listener and challenge solver, and an expert in the field. Highly recommend. read more
2002 Palmyra Rd
Ste 101
Albany, GA 31701
(229) 438-5864
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https://phoebehealth.com/find-a-provider-profile/37/james-palazzolo/
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I literally came here for a diagnosis and got no new information other than what had already been…read moregiven to me previously. Waste of time. And most, not all, but most of there staff is rude. This "clinic" caters to older individuals and I felt I was dismissed because of my age.
If there was away to give a business no stars, I would on this one. After my primary doctor made a…read morereferral to them. it took them a week and a half, and I had to contact them. Another few days to get home sleep study machine, then a week to get results, again, with me contacting them. I set an appointment for a sleep study then and IIIII, unfortunately,had to cancel, due to sickness.I rescheduled for the following sunday night. I got there. they hooked everything up, neither of the face mask were comfortable and being clostaphobic caused a huge problem. Along with the noise, people in the hall, and someones phone ringing. I never could fall asleep. So, before midnite, I had the male nurse remove the equipment, because I was completely uncomfortable and very agitated by the goings on. He did and I went home. He was to have someone call me and they never did. We just got a bill from them were they charged the insurance the full price for the study and sent me a bill for a supposed co-pay. We have satisfied all our deductibles and co-pays for this year. I called on 7/3-14 to discuss this and spoke will Holly in the billing department and I asked how they could charge for something that was never completed. And why was there a charge for me. SHe was the rudest person, I have dealt with in a long time. She told me, I should have contacted them. And that it was my responsibility to find out why this happened. I explained I had talked to united health care and was appealing the payment to them and she said, why didn't I call them. I WAS! But she just got more ignorant as the conversation went on.And asked if I wanted to talk to the office manager. I said, yes,since I wasn't getting anywhere with her.She put me on hold and I stayed for 10 minutes before I hung up. I never did get a call from anyone here! So, if you need these type of services, BEWARE OF THIS PLACE!!!!!!!!!! UNPROFESSIONAL NOT COURTEOUS! AND BILLS FOR SERVICES NOT RENDERED!!!! I hope someone reads this and decides to call me. Or maybe they will, when the insurance payment is reversed!!!
Dr. Kalenian is brilliant and approachable, offering a wealth of knowledge. I unfortunately…read morerequire multiple specialties and of those multiple providers only he and one other do I not only trust, but truly feel cared for as well. Pure excellence!
Dr. Kalenian is a brilliant and compassionate physician. He gives…read moreeach patient the time he or she needs and makes every effort to educate you about your health conditions. He is not at all arrogant or condescending, as many physicians tend to be. If you or a family member has a problem with an allergy or asthma, he is definitely the professional for you. He diagnosed a life-threatening problem in me that was not even in his specialty area! I was a Psychologist in the Army for several years and met many MDs who were both brilliant and master caregivers. Since being out of the Service, I have found this to be a rare combination. Not surprisingly, Dr. K is also a former military doctor. Fortunately, he IS taking new patiients!
Once again I'm at Archibald pulmonary . The nurse this…read moretime was nice and did her job c correctly. But here it is 4 pm and my appointment was at 245. They need to get better, I'm not waiting 4 hours again and not be seen.
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Don't count on them!!! I have an extremely high heart rate. My GP ordered a heart monitor for April…read more25th, but get this...I can't see a cardiologist until June 6th. I know there is something wrong and this practice has so many patients that they cannot get me in for results for 2 months!!! If I have a stroke who is responsible? I'm so mad that I will go back home to Atlanta to get decent healthcare. Go somewhere else!!!
Dr. Hoopes is a wonderful doctor who really cares for his patients. Our residents love him.read more
Dr. Greenfield is wonderful, and her PAs are fantastic. The residents at Seymour Southern Comforts…read morehave nothing but rave reviews.
Dr. Greenfield is extremely knowledgeable. The office is efficient and the wait times are always…read moreshort. Dr. Greenfield takes time to connect with her patients and gives her very best professionally. I am extremely pleased with my interactions with her and the staff.
great service, this is my first time going to this location and it was great and fast. my doctor…read moremrs aleah was great
knee injury. Doctor nurse receptionist Great today. Patched me up and friendly. Had a time crunch…read moreand they worked with me. Efficient professional knowledgeable. Near my house. Clean and beautiful interior as well as safe parking lot. Very convenient. A HomeRun!!
Neurology, She gave me a checkup and ordered an MRI. Dr Donna Young was friendly and very…read morecompetent. The office staff was timely and very professional.
About 2 months ago I had a telephone appointment with Dr. Marla Morgan after several intensive…read morediagnostic procedures. She diagnosed me with "Mild" Cognitive Disorder and prescribed Aricept. While the medication helped me, it's side effects were too sever to keep taking it so 1.5 weeks after I started, and at the advice of my mental health practitioner, I stopped taking it. I called and left a detailed msg with her nurse asking for an alternative med. NO RESPONSE. 1.5wks later did the same thing. Again, no response. 1.5 weeks later sent an email in the patient portal. No response from the Dr. A week after that I left a voice mail for the practice manager and still no response. It does not seem to me that Dr. Morgan or her staff have the best [ or ANY] interest of their patients.
Very friendly staff. Prompt and efficient skin check. Kevin the PA answered all of my questions…read morethoroughly. I'll see them in a year.
I seen Dr Kevin Bush and he is great. They froze off several skin spots but I had a spot on my nose…read morethat he said he was worried about. He took a sample and sent in to check for cancer. It came back basil cell carcinoma. Then I was scheduled for a surgeon to come in a do Moh's surgery. This Dr. stated since this place was located so close to my eyes he couldn't do the surgery he stated I could go to Jacksonville or Atlanta but whatever surgeon works in me could possibly leave my face disfigured under my eye toward my nose. He also suggested radiation. I chose radiation and had the appt pretty fast to get this done and be free from the cancer.
Dr White was amazing! I would definitely recommend this practice for any oral surgery needs! He was…read morevery personable and friendly! They worked well to apply our insurance! They saw us on time for our appointments. Had excellent results and no problems! Staff was very friendly and helpful! Thanks for an amazing experience!
I had a referral which included my ex rays and the reason for the appointment. On the phone I was…read moretold the counseling fee was $126. When I got there everything changed. The fee changed to $160. The first ex rays was supposedly included. Then I was asked about the initial referral as if they had no idea. The young lady asked me if I was there for an abstraction. When I showed her my referral. She tagged on an additional fee of equal amount for another ex ray. The ex ray Dr. Mann Office was better than their ex ray. To top it all off, Dr White suggested a Biopsy which had a rick of cutting a nerve near the teeth. I am looking to get a second opinion.
I see the Occupational therapist here for the last four years. I love this facility. They have…read moregiven me so much help. Everyone is very friendly and knowledgeable in their fields. This place is at the top of my list for those most useful and needed facility 's the cost is pricey but you get what you pay for. I highly recommend this facility for Occupational Therapy and Physical Therapy.
On August 25, 2013 I seriously injured my left leg in a work-related accident. I had a 3.5…read morecentimeter quadriceps tendon tear from my patella (kneecap), large intramuscular tears, large contusions, and a sprained right ankle. By far the worse injury I've ever sustained. Had to have the surgery, spent five weeks on bed rest, wore a hinged leg brace for over three months, and spent the following six months in rehab and physical therapy. This is where I had to attend my physical therapy sessions for one hour three days a week. Two physiotherapists in particular that helped me were Mary and Kirsty. Big kudos to those two that encouraged me. They are knowledgeable and very experienced at what they do. They mostly massaged by thigh and had me doing leg strengthening exercises. I went from being on crutches, to being on a walker, to using a cane, and finally to walking again. All thanks to those two! Now if only I could find me a nice woman to rub my thigh at home :)
Entire staff friendly and professional going the extra mile to insure comfortable expert care.read more
They told me my insurance was accepted when I called and asked about it and an appointment. They…read morethen had me fill out all the paperwork to be a first time client, the paperwork included a photo of my insurance card. Then when I took time off work and came in, they told me they had looked and my insurance was NOT accepted. Why not tell me before I took time off work? Well they tried to get me to see the Dr. despite their not taking my United Concordia Insurance. Nothing to lose on their part having me come in I guess. Just a waste of my time and the three weeks I waited for an appointment time that worked. Don't trust what they say, expect them to not take your insurance.
Dr Felton has been the been Dr to my 80 year old mother. He's very compassionate and very patient…read more Hands on and very caring. I'm so impressed, I've never experienced such good bedside manner in Albany in years. Thank you Dr Felton for taking good care of my mother. May God continue to bless you always.