I stayed as a rehab patient in 2002, 2011 & 2016 and found the staff kind, caring, attentive,…read morehelpful and the rehab therapists amazing! Nothing is perfect but when I was admitted a doctor took my vitals, reviewed my history thoroughly with an R.N. also taking notes. The R.N. explained the procedures, introduced me to my main caregiver. They did check on me many times each day & before I turned in for the night. Yes, they have rules about bringing in your own meds but the chances of getting double doses or over dose would be extremely high if not. When I had both knees replaced in 2011, I picked my meals & they were brought to my room since I was on the rehab machines so often. But I could also go to the lunch room or dining room if I wished. If I didn't like what they had on the menu I could order something else. In 2016 I came back due to another hip replacement since I live alone with the bedrooms on the 2nd floor. Did not find anything different in the care. Eileen Toy

Hostile nursing staff. The social worker is extremely rude and disrespectful. The building is nice,…read morebut the staff is not welcoming.

Delmar Creve Coeur has been sold and transitioned to a to the new company…read morecompany.I believe Delmar sold it because it an old building. They are very short staffed and have to rely on people to come in from agencys.Several times my family member got skipped over for meals ,didnt take them to the dining room or bring food tho the room. Food is sub par at best. There are days where it looks decent but most days its pathetic. This may be petty but I think everyone deserves the little things like butter for a roll or sugar for cereal.But again they are short handed. My family member is there now and we are looking for a new place

Smells of urine when you walk in the door. I wouldn't let my dog sleep there. It's nothing but a…read moreparking place for people who were kicked out of the hospital. Double rooms with one patient sleeping N-S and the other E-W. with a thin sheet between them. Some patients have been there over a year. I spent three hours there and left because of the poor conditions.

So far, the experience at the Quarters has been quite good. Yes, mom did have a fall out of her…read morewheelchair as another reviewer has stated, but it's because she was watching TV in her room and forgot that she wasn't ready to get up on her own. The staff as I have experienced them, have all been polite and kind to my mother, and yes, I ask her every time I see her. Yes, she can't wait to go home, and I wouldn't have that any other way. Why four stars and not 5? The food (lunch and dinner) is a bit unimpressive, and I can certainly see how someone there for more than a couple of weeks would consider that an issue. As for our family no two-day period goes by where one of us is not vising her, so we just remember to bring her a little dietarily appropriate treat, and she is good to go.

My brother has been there for 2 months care is subpar and patients are not attended properlyread more

For my blessing! We went there for the delivery of our…read moregranddaughter. My daughter chose this hospital. Dr. Joshua, nurse Justice and both Anesthesiologist were amazing, informative, patient and supportive. A few of her other visits have not been so good. We thank them. Appreciate them. Give 5 stars but the first night did not involve them and for that reason I must give a 4 star rating.

I really enjoy Mercy Hospital. It is my hospital of choice should i need medical treatment. Their…read morenurses, doctors and support staff are always friendly. The hospital is well maintained and always clean. They have a large parking lot and well lit parking garage. I took away one star as I feel that during this visit to my primary care doctor, my feelings and concerns were dismissed.

Fantastic place. A group of individuals who are really investing in the betterment of others.read more

My good friend sought help at MIA and she was very pleased with the service she was provided. They…read morehave wonderful doctors and therapists who are understanding and dedicated to your recovery. The clinic overall makes you very comfortable, looked after, and welcomed.

First of all my aunt was forced in this raggedy home after she laid her son to rest. NHC is a…read morepoorly ran nursing home. Some of patient care tech don't care about their craft. You ask some of them questions and they act like you're bothering them. The floor charge just sits at the desk and appears to never do rounds. It's so sad that this home isn't at the top of the list of neglectful homes with senior services. My aunt says it feels like jail and the food tastes like shit which is why we have to bring snacks in case she doesn't want her meal. I wish we could remove her from that home but our hands are tied because my aunts granddaughter has all the power and lives out of state. Anyone considering putting their love one in NHC. DONT DO IT!!

After some research we put my Dad into NHC. Supposedly it's one of the better facilities, but if…read morethat's true, it's really sad. It felt like bait & switch on the rooms. They first put him into a room that was pretty pleasant -- one roommate, next to the window with sunlight streaming in. Soon they moved him into another room, and another, and another. Each room worse than the last. After his initial room, he was placed in rooms with 2 roommates. Typically 1 was cranky and was the guy closest to the window, and always kept the blinds shut, so the room was like a depressing dungeon. They don't take much care in keeping track of your possessions when they move you. Dad's expensive electric razor quickly went missing, and when I looked into the nightstand there was some other random person's wristwatch there. They kept insisting they do not have a lost & found, so I guess that means when somebody turns something in, like we did with the wristwatch, they either pocket it or throw it away. We never did get the razor back, or get compensated for its loss. I can't imagine a place like that not having a lost & found -- that's just ridiculous, and emblematic of their attitude that they just don't want to be bothered with it. COVID swept through, and sadly, Dad got it. He supposedly was over it and back into one of the regular dungeon rooms, but passed away soon after. Obviously we can't rollback the clock and do it again, but I wish we would have chosen another facility. Well, at least the farm animals are a nice touch.

If you love your mother or father you won't leave them here…read more Pathetic excuse for care givers. It makes me sick that my loved one spent even a week here. Don't do it Careless and abusive

**BEWARE** DO NOT send your loved one to this place and…read moredon't let the fancy commercials fool you. My father passed away there and let me tell you I do not even know where to start with how carless and abusive these people are. Let's start with Carrie the director (where are you at with the investigation on my dad when one of the nurses ended up yanking the catheter out of him (SP CATH) and ended up in the hospital, we asked several times what happened and nothing, you blew us off and made excuses. Turnover rate is outstanding, never know who is taking care of your loved ones. Whey even have a nurse call light if no one shows up. ( how do i know ? bc i pulled the call light several times and no one comes) you have to walk out to the nurse's station and ask them to help... and with an attitude someone might show up. This story is unfortunate and a small piece of what my father experienced.