My house was flooded underneath. After it was dried out these guys went to work. Fixed the problem…read moreand also installed a new water heater. They were the most polite and funny guys. I looked forward to their next return. They even removed a transula for me. would recommend them . Thank you Tristan and Ryan.

These guys were very professional and worked so hard with us and our home warranty company to get…read moreour home back to normal, we had our hot water heater and our air conditioner/heater motor go out at the same time and they went above and beyond to help us. I will highly recommend them to anyone that is looking for repairs to heating/air or plumbing. The receptionist was always in contact with us keeping us updated on the status of our claim and they were always here as promised, even earlier. She was always kind and helpful to us and kept us informed of the status of our claim, if we had a problem she contacted the technical immediately and I really appreciated her help. They made an otherwise unpleasant situation bearable because we knew they were on our side and working for us. I highly recommend them, I wish I could give them 10 stars!

I'm updating a review I wrote one week ago. I was left unsatisfied by an expensive service call…read morewith a temporary fix on my tankless water heater. This past Monday, Scottco called my husband to discuss the problem. He explained the issue. The sweet lady in the office to him she understand and would get back with him. Long story short, this problem is fixed permanently. I can't thank the folks in the office enough. They followed through and satisfied us!

Hi there, I wanted…read moreto warn others regarding my recent experience with Scottco. I must say that I was quite disappointed with the situation that unfolded. As a proud Texan who has served and worn my uniform proudly, I value honesty and fairness above all else. When I booked their services, I had no idea that they were over an hour away. When we did a google search for Hereford this company showed up as if they were local. We had a overpowering sewer stench in the building only that added to our sense of urgency. In my desperation to take care of my employees, I unknowingly booked Scottco while my wife had already booked another company. As a small company with only two employees, the $420 trip charge was quite devastating for us. I believe in compensating others for their time and would never want to take advantage of anyone. I understand that mistakes happen, and I am willing to pay a fair amount for the services rendered. However, I was taken aback when I was told that the original charge was almost $600 as if I needed to be happy with the current. I believe in dealing with companies that operate with integrity and put their heart into their operations. I own up to my mistake and am willing to pay what is fair. I always strive to take care of my fellow man and would never want to feel like I'm taking advantage of someone's error. I believe in fair and honest dealings.

When they rushed to finish a job in my home & flooded my second level with hot water - also my…read moreoffice for work - they left & did not respond to calls or messages for help until 3 days later. 7 months into an insurance claim with their insurance company - they won't cover half the damages and want to pay ACV, not replacement cost. I paid them in full when they did they job, unaware if the extent of damages - but I'm still out of 1/3 of my home after 7 months. Nothing can be fixed until this is resolved. And I'm supposed to pay another $7-8k of depreciation bc "they can't replace 10 yr old carpet with 10 yr old carpet"?? I didn't cause any of this damage - and they accepted responsibility for it. Now I have to get an attorney to handle this bc I can't get it resolved. AVOID THIS BUSINESS!

Same day service which is good. Probably good for construction. However, for home plumbing…read moreproblems greater than 50 feet look elsewhere. After over $200 and not finding the problem was told to go elsewhere. Had to call A&S to unplug the clog at 75 feet.

Called off-hours as I frantically tried to get the HVAC running in our brand-new home ON MOVE IN…read moreDAY. Tech was there in less than an hour - and took less that half that to solve my boneheaded mistake. He even took the time to educate us on what happened so we could keep it from happening again. Great guy, great company, worth every penny.

I I've used Patrick's for 2 different problems the first was for several electrical issues. The two…read moreguys who came were exceptionally good answered all our questions and did a fantastic job! My second was a plumbing problem the guy did a good good but I would never call them for another plumbing problem. He was on the phone over 80% of the time with personal issues. Talked about me to who ever he was talking to. Didn't like it I stayed and watched him doing the work. When I asked him questions he made me feel stupid. I would rate the plumbing a 2 star.

We recently had problems with sinks that would not drain. A friend recommended Pratt Plumbing…read more She said they provided good service and had reasonable prices. I contacted the company and made an appointment for the following day. The plumber was prompt and after examining the sinks told me the problem and offered 2 remedies along with the price for each. He went to work and fixed the problem. He was courteous, professional, the price was reasonable, the work was warranted and he did not leave a mess. From now on Pratt is my go to guy and I highly recommend Pratt Plumbing.

I had a bad experience with this company twice. I will not have any more though. The owner would…read morenever return my calls so I just need to warn any other potential customers to find another plumber. I wanted to voice my unhappiness with the owner before posting a bad review. I will say NEVER buy a hot water heater from them. I got a Rheem and it was under warranty and I ended up almost paying for a new one. They did not want me to call Rheem and when I told them what went on the only thing they would reimburse me for was the dip tube for $20.00 which was not on the work order and never got them to put it in the order. Total cost $875.27. Not impressed with the owner at ALL!

The dispatcher was so nice and helpful to assist me when I made my appointment to have my water…read moreheater replaced . Plumbers were knowledgeable, efficient, and explained everything clearly. They were very respectful of my home and cleaned up after themselves . I'd definitely recommend them to my friends and family.

We had another clog that needed snaking. We called late in the afternoon. Rocky came the next day…read more Snaked the line in no time plus also snaked the shower drain even though it wasn't needed at this time. He showed me the before and after. Saved us another call in the near future. We were charged the one call rate. VERY pleased...again. We can't recommend Joe The Plumber for all your plumbing needs. Everyone has been very professional and friendly. And, the price can't be beat.

Called H&H at 8:00 AM, explained the issue of a plugged sewer line. Received a quote, was advised…read morehow long it would be to get service. Two people shows up after lunch and had the blockage cleared within a few minutes. Bill was exactly as quoted!

If I could give ZERO STARS, I would. They have employees driving their vehicles like they have no…read moresense, almost running vehicles off the road. And if you call, the owner will just hang up on ANY OTHER business for your plumbing and mechanical issues!!

My air compressor went down during pre-opening inspection on a Saturday. I made one call and was…read moretold the he would check to see if there was one available. 20 minutes later I got a return call and was told a man would meet me and I could pick it up. I certainly will use them again. This is the old service that Amarillo businesses give their customers. I was down only 2 hour, not two days!