Pricing and attention to my personal needs. Got several quotes and they were by far the best value…read morefor the money.

I am so thankful to have had Paul Linck get with me about my insurance needs. He didn't bombard me…read morewith texts, calls and email. That is why I called him. He was just a pleasure to work with. I had lots of question and he was so very patience with me. I moved my polices to him. I look forward to being a long lasting policyholder with him. Thanks again Paul.

NICK!!!!! This agent was kind, clear, precise, patient, knowledgeable, and I informative!!!! He…read morejust took the time and we felt heard and our issues just melted away. It was a pleased being your customer today. I hope StateFarm knows what they have!!!! Howard Family

I highly recommend this agency and Zach in particular. He worked with me today to get excellent…read morerates for my home and auto. He tried very hard to give me every discount that was applicable. He's very knowledgeable and willing to put in the time to do a good job

Very disappointed in our interactions with this agency. Multiple mistakes and no willingness to…read moretake ownership. This includes them forgetting to add a car (apparently they forgot to click submit) and removing coverage when we asked to ensure it was there.

Matt and his Team are terrific. They helped me get my Auto, Home, and Boat covered with better…read morecoverages than I had with my previous insurance company. I highly recommend them!

Great insurance office with great staff! I was able to get better coverage and at a better rate…read morethan with my previous insurance.

Extremely unhappy with the lack of communication, honesty and professionalism. I have been beyond…read morepatient for 28 days. My son has been paying on a policy since July 2022. Every month, $313.27 are taken out of his account. On March 1, 2023 my son was pulled over by an officer that hand randomly ran his tag and in his system, it showed that the car had NO INSURANCE! We called State Farm's Customer Service (1 800-782-8332) and we spoke with several Customer Service Representatives whom ALL told us "this is weird, we see your son's information but there is NO POLICY! It seem's that the Agent dropped the ball on this one". My son received a citation for not having insurance. On March 2, 2023 I called Josh Minore's Office and alert them of the situation. I have been told that they apologize, when this policy was written that it was left in "limbo" and no one noticed it. I have been told that when this policy was written, it was sent to their underwriters team and "somehow" the underwriters team never sent it back. My son received his insurance binder and insurance card so we thought everything was legit and it was not. On March 1st, I paid $96.11 to add him to another policy while they fix this mistake. Jose told me that it would be refunded by the end of day on March 3rd and it never did. However, Allison said it would be refunded until this was handled. April 10th is our next billing cycle and TODAY, March 29th.... they took out another $313. 27 from my son's account. I emailed Allison 5 days ago asking how would the billing situation would work out and she never replied UNTIL today after I followed up. With them all being parents, you would think that they would be more understanding and helpful, but NO. It's through their customers that they support their families and this is the type of services that we got. I share to avoid it happening to anyone else.

IS THIS FRAUD? We were shopping for new insurance on our rental property. We reached out to State…read moreFarm as a respectable insurance firm and had received a solicitation in the mail from Chris Fritts. Initially Chris Fritts came back with an approval and a rate that was lower than our current policy, so we accepted and we cancelled our existing policy. A few days later came the OOPS, "Sorry, we can't write that kind of policy or some other lame easily avoidable reason". We had to scramble to get our prior policy back in place, had to pay penalties for reinstatement and a fee to our property manager for handling the reinstatement. And here is the kicker... Chris Fritts and State Farm continue to bill us for the policy they denied. Going on our 3rd month of bills yet they can't seem to find out why and want us to produce the top sheet of the policy that they never actually wrote even though we can show them the billing statements. BUYER BEWARE. AND - they have done another naughty... bait and switch on our new auto policy. How can an auto insurance company make a quote and write a policy without looking at your driving record? We accept their policy, take a digital safe driving course in order reduce the rate. We give them the completion certificat and expect to lock in the discount, but without notice they raise the rates 2 months in a row and not by a little bit. We are both over 60 with paid for cars. We reach out and they say because of a speeding ticket 2 years before. HUH. We can't understand how they don't pull driving records during underwriting and the quote process unless they are trying to lure drivers in with low rates and hoping they don't notice when the rate goes up without notice or option to remedy. I guess we will be letting the Insurance Commission decide.

Everything went well. Quick response, accurate and overall a pleasure to work with Chris and his…read moreteam. I would highly recommend

James Yang was very informative and helpful in getting me a policy that worked with my budget…read more I would recommend him as an agent, & State Farm Agency located in Alpharetta GA.

Got great auto insurance quotes from Garrett!!read more

I have been with Leo Viega and State Farm for over 20 years. Excellent folks to work with.They are…read moreknowledgeable and professional. Office staff is super-efficient and friendly. I would highly recommend this agent for all of your insurance needs!

Very bad service and poor staff. I ended up transferring to another State Farm agent due to the…read moreabysmal client experience. I would never recommend this agent to anyone let alone my worst enemy.

I've been doing business with Ron McCleave's State Farm office since 2006 when I took out a…read morerenter's policy with them. My representative there has been Staci McGowan who has always done a fabulous job at finding the right policies that fit my needs as I grow and my material needs have expanded. Currently I have my homeowners and my automobile insurance through Ron McCleave's office and could not be happier. The rates are very affordable and they beat the competition on their premiums. Up until recently I have never had to file a claim with them until a month ago when my basement flooded. I picked up the phone and gave Staci a call who was more than happy to set up my claim and handle getting a mitigation crew and construction crew over to my house in a quick manner. The claim process so far is going very smoothly unlike that of other insurance companies who drag out the claim process and take months to get back in touch with you.

Ron McCleave has been my agent for almost 30 years. I have my home, vehicles and life insurance…read morewith State Farm through Mr. McCleave. His office is always ready and available to help in times of emergency. Every time I call and ask to speak to him, if he's not in, he always returns my call. Not all agents do that. I wouldn't think of taking my business anywhere else. I highly recommend Ron's office. Avril L