We just received our first purchase from Ebert Furniture and it will definitely not be our last! I…read morevisited the store various times and worked with Liz trying to pick right fabric and style of couch that would work with my other living room furniture. She was extremely patient and very helpful. The manufacturer ended up sending us the wrong couch. We told the delivery people and within an hour the owner, Greg, contacted us and met with my husband to try to figure out the mistake. This was on a Sunday when the store was closed. By the next morning, he had tracked down our couch and gave us an idea of when it would be delivered. Our couch was delivered about a week later and we LOVE IT!!!!!! It looks beautiful in my living room and is so comfortable. We are so happy with our purchase and with the service we received from Ebert's. How a company handles an issue says a lot about their business and philosophy, and both my husband and I were so impressed with how they handled the mix-up with the couches. This is definitely a company that we will happily do business with again.

Just read the review from Bill M. And I have to respond that Greg was very attentive to our needs…read more We purchased custom built in shelves for our sitting room. Upon delivery there was a problem with the fit. Greg handled the situation in a very timely and professional manner and followed up with us afterwards.

I need to take a moment to give a shout-out to Bob's Furniture (specifically Maryanne, who works…read morethere). Backstory: I bought our couch there about 4 years ago. At the time, I debated about purchasing the extra protection/guarantee thing for $99 and then figured what the hell... I have a kid & cats. Welp. Got a hole in the couch, and it's been slowly getting beaten up - stains don't come out, that kind of thing. Another friend told me her partner, who's just bought a new place in NYC, got his couch - the same kind I have - at Bob's, but now it includes built-in shelves on either side and charging stations. Huh. So last week, I popped up to Bob's to check out the new couch. I wasn't thrilled about having to shell out $$ for a new couch, but when I talked to Maryanne, the salesperson, she said that the policy I bought might cover the cost to replace it. I was dubious but agreed it was worth the 10 minutes it took to file a claim. Lo and behold. Got an email from the claims dept. yesterday with a voucher for replacing my couch! The OG model I have isn't made anymore, but the upgrade is better anyway. Popped up to Bob's today. Ordered the new couch. Used the voucher -- free delivery, new protection plan included -- and it cost me a whole $47 out of pocket. Shout-out to Stephen for his help today & for assuring me that Maryanne would get the commission since she's responsible for suggesting I try the claims process in the first place. Moral of the story -- Bob's has decent furniture. Nothing's built to last anymore, unfortunately, but their policy -- if you purchase the protection plan for $99 -- is absolutely worth it. Definitely recommend them.

I ain't normally one to write a review, but don't waste your time with this place. Service is…read moreterrible, delivery guys ripped cable wire off my house. They sent no one out to fix it but instead had there delivery guys fix it. Cable still doesn't work and still haven't heard back from anyone. Also the couch two of the legs were off and the whole bottom of the couch is peeling. Spend the little extra money and go somewhere else. Because even being discount place isn't worth it.

Never had an issue at this store. Love their selection. Staff is always very nice. Service is…read moregreat. I feel like I get great value for what I pay for. Thank you!

Why aren't we calling for help on the register? It's Memorial Day weekend you know you're going to…read morebe busy. There's 6 registers and only 1 open! What are we Walmart

Being from a place where everything is at sky rocket prices, I found this place quite reasonable…read more Quality of the furniture is pretty good even though it's not super expensive. Waste space n it's full of all sorts of furniture. Labelling of categories is missing but u can find things. There is some linen n home decor pieces for sale too. Wine racks n vintage dressers were also a highlight. They still use old computers so checkout could be a long wait at the counter. Another drawback is either pick up ur furniture or they deliver on fixed days of the week. Extra charge for delivery depends on how much worth stuff u buy. I wish I lived there then I would be able to furnish my 1 bedroom in $1200 max with all the necessities.

Horrible customer service. Horrible products. Knockoff cheaper then cheap crap. Save your money.read more

I have to publicly give a shout out to our favorite furniture store!…read more We've supported these folks for 14 years with multiple purchases including our bedroom set, mattresses, and all of our family room furniture (sofa, love seat, end table and coffee table). They have a beautiful in house selection at great sale prices and can order anything you may see at other stores. They will go above and beyond to price match or do better. We have contacted them about repairs and once a defective Lane sectional sofa and they went as far as to credit us for the full purchase price (after we used it for a full year!) which we gladly used to exchange it for a complete living room set (including a leather sofa). Seriously, just go there and ask for Steve or Art and tell them I sent you. Great guys who go out of their way to remember your name.

Great furniture and delivered on time. Love supporting a small business.read more

Shane is awesome and very helpful. We have bought from this location 3 times, and he has been great…read moreall 3 times. Thanks Shane!

Poor quality ugly furniture not worth the visit. Seems the chain of stores close quickly after…read moreopening leaving you with a warranty it's not worth the paper it's written on.

This store was such a great find in downtown Bethlehem. What I love about the shopping experience…read moreis that everything was so well curated - so much thought was given to the displays and store designs, and better yet there was a story behind every piece of merchandise. It reminded me of a local, boutique version of Anthropologie / West Elm but so much better. We left with an incredibly unique light - an old school camera with an exposed light bulb on top of it. We have been looking for some unique pieces for our new apartment, and were thrilled with this find. There must have been another 30 or so uniquely styled lights - made from materials like cigar boxes, old factory parts and of course cameras. Each one was so different - no two were alike! Plus they were created by a local electrician. There was also a lot of unique home goods and decorations that were upcycled from a variety of old steel factory machinery and parts - a cornerstone of the city of Bethlehem. Stop by and see what you can find!

I love love this shop. Bethlehem apparently is known for the steel factory. This unique industrial…read morestore is adorned with so many beautiful items. A little on the pricey side buy you won't see any of these things anywhere else. The owner greeted us warmly and kindly. They have clothes and beautiful jewelry and things to put around your house. I loved the steel lights they were so beautiful. The jewelry was amazing. Most of the things in this shop are one of a kind and are made with the steel made in this town. Very steam punkish but they do have alot of refined pieces you know you can't live without. They also have a web site if you can't get there. I will definitely check that out. There's something for everyone great gift ideas also. Definitely worth a check in.

My experience with R&F was overall satisfactory and good. I walked into a beautiful store. I was…read moregreeted by a friendly, helpful sales associate who let me look around first. I was looking for a particular lamp that I had seen online. I found the lamp. The price matched what I had seen online. As a result, I purchase two.

If I could give this location zero stars, I would…read more I love the quality of the furniture we purchased, but the overall buying experience was extremely disappointing. Our salesperson was pleasant and worked with us on pricing, but he set delivery expectations that ultimately were not realistic. Before making the purchase, I explained that another furniture store could deliver much sooner. Based on the delivery timeframe I was given, I chose to purchase from Raymour & Flanigan. Had I known it would take until June 12 to receive my complete order, I would have purchased elsewhere. I purchased my living room furniture on April 27 and was told I would receive a call on May 3 to schedule delivery. That call never came. From that point forward, I had to repeatedly contact the store because no one communicated with me proactively. Throughout the process, I was given conflicting information about what was in stock, what was delayed, and when I could expect delivery. I was repeatedly told the missing pieces would be available "next week," which is why I continued to wait instead of canceling my order. Then, without any prior notice from the store, I received a call from the delivery driver telling me he would be at my house in 10 minutes. I wasn't even aware a delivery had been scheduled, and only part of my order arrived. We had just moved into our new home and had family and friends coming over. Instead of enjoying the living room furniture we had purchased, we were using camping furniture because our order was still incomplete. As the weeks went on, I repeatedly requested that a Sales Manager contact me. I was assured multiple times that a manager would call. No one ever did. After numerous phone calls and text messages, I was still left chasing updates and trying to determine what pieces were actually available. I understand that supply chain delays happen. What I don't understand is why customers are given unrealistic delivery expectations, inconsistent information, and then left without communication when those expectations aren't met. Honest communication goes a long way. The furniture itself deserves five stars. Unfortunately, the customer service, communication, delivery coordination, and lack of management follow-through overshadowed the quality of the product. When customers spend thousands of dollars on furniture, they deserve accurate expectations, proactive communication, and management that stands behind the sale. Based on my experience, I cannot recommend the Raymour & Flanigan Whitehall location.

This store has some of the cutest and most unique decor I've seen in the Lehigh Valley. All of the…read moreemployees are so friendly and warm and they have a great discount program too. After making a purchase I even received a thoughtful note from the owner thanking me for making a purchase which was so kind. Definitely buy the candles they sell there ( the lemon and lavender smells amazing) they make your whole home smell great!

Just an incredible place! My wife and baby and i walked around for almost an hour, engrossed in the…read morecreativity and vintage/classic stylish store! We had to buy something.. i love vinyl, got a Crossley player, and walked out with a list of other things we loved but couldnt carry out :) .. Great store

La-Z-Boy makes furniture that lasts; my parents have two La-Z-Boy recliner chairs that are five…read moreyears old that look like new. I paid a similar amount for another company's recliner three years ago and it looks like it's ready for the dump. So we headed to La-Z-Boy to investigate a new sofa set for our place. We found a great variety of styles and fabrics available with delivery times of 8 weeks or less. The sales gal who approached us was friendly but not overtly pushy; she took our info but only called once to see if she could help us with anything. We'll definitely consider La-Z-Boy when we are ready to purchase. Only downfall of this location is parking; the lot's a bit tight.

So, the couch itself is comfy and sturdy; however, I ordered off a fabric sample in store. It came…read moremany shades lighter than the sample. When I inquired about it, I was told that it was just going to be lighter at home and I am apparently wrong about it being a different fabric. If I wanted I could bring in a cushion to compare it - a cushion from a couch that has no cushions. Everything is attached to the frame. If you order from them, I recommend only ordering a couch fabric that you can see on a couch in the store. In the photos - I ordered the fabric on the right, if it is the correct fabric then it is way more white than I possibly imagined. Anyways, I ended up with a bright white couch.