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Jacqui DePas Photography

5.0 (3 reviews)

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Vita Images - Beautiful  Old Town Alexandria Wedding

Vita Images

(5 reviews)

Jennifer did an outstanding work in taking our family portraits in the woods. We were a little…read moreskeptical of the gloomy weather that day but all the pictures came out so well. Jennifer managed to bring the missing golden light in all of them, proves her to be a great photographer. We are glad we came across her and would absolutely recommend her :-)

To judge Jennifer based solely on the pictures we received and how she did at my daughter's bat…read moremitzvah, she may have earned 5 stars. But, outside of the day of the event, this was a miserable experience. A couple of months prior to the event, I began to email Jennifer to arrange the separate portrait session. She never replied to an email, and finally answered her phone, stating that the emails must have gone to her spam folder (even though we'd communicated primarily through email as we were going through the contracting process). She arrived half an hour late to the portrait session, for which we only had one hour since it was the day of the event. Our contract stated that we'd have the pictures 4-6 weeks after the event. We hadn't heard from her at all at 6 weeks, so began emailing, calling, and texting, and got no response at all. Finally, on February 3 (more than 3 months after the event), she texted back that she was "almost done." We didn't hear back again until March. At that point, we were told that some of the files were "corrupted" and she was sending them to a lab to see if they could be recovered. What she had was finally posted in mid-March. After another couple of months of desperately trying to get Jennifer to respond to inquiries about the status of the corrupted files, she finally replied that she had "good news" on May 5 and the recovered pictures would be posted that weekend. It wasn't until June 12 that she finally posted the pictures. There were only a few, though, and they were not of the people and parts of the event that she knew we were hoping for. By way of apology, all we ever received was a $200 credit towards prints and a promise to connect us with someone who does albums so that we could buy an album at cost. (We never got an actual apology for anything, just excuses.) Of course, she never did connect us with the album person. But now, 10 months after the event and with prints and files in hand, we are simply glad to be done with the whole thing.

Jacqui DePas Photography - photographers - Updated October 2026

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