Floor pro started good but cannot seem to complete the job…read more I am thinking i will need to hire someone to finish up! Very disappointing

DO NOT USE THIS COMPANY!!! I hired Floor Pro to perform a…read moredeep cleaning on my hardwood floors. The service was contracted with the understanding that the work would involve only a steam/deep cleaning and no resurfacing or sanding. The agreed-upon price for this service was $450, which I considered reasonable given the scope of the job. Unfortunately, the quality of the work was severely deficient. Upon completion, the floors appeared incomplete, with visible damage in multiple areas. Specifically, the protective coating was stripped away in patches, and there are at least four sections where the wood itself has been excessively abraded or sanded, resulting in exposed flakes, splinters, and uneven surfaces. In contrast, other portions of the floor showed no evidence of having been cleaned at all. I contacted Floor Pro to inspect the damage and requested a resolution. In response, they proposed to repair the issues by buffing and sealing the entire downstairs floor at a discounted rate of $6,200. This offer raises serious concerns about their business practices, as it appears to escalate a simple cleaning job into a far more extensive and costly repair. I cannot help but question whether the initial damage was intentional, designed to coerce customers into additional, higher-priced services. This experience has left me with damaged floors and a significant loss of trust in the company. I am available to provide any additional details, including photos of the damage, upon request.

These guys are awesome. Got straight to work and got it done with time to spare! Did what he said…read morehe was going to do and in the time allotted. David and his company didn't have to be watched after. They're motivated and provide a great job without breaking the my wallet. I definitely would use them again! Thank you David for everything. Scott L.

We just spent $500 to have plumbing redone which was leaking from an upstairs bathroom to a living…read moreroom ceiling due to improper installation. When I messaged Becker about the leak, I never got a response for more than two weeks. Now ai know why.

I was treated like a peasant after my order was placed. The snooty lady helping me kept saying she…read moredoesn't work Mondays. Not sure what that meant but I just needed a small supplemental order placed. They left me waiting for 30 min at check out because the snooty lady didn't care if I received my products. She was just annoyed to be there.

The Best designers in the showroom to assist with your selections and designs! Knowledgeable staff…read moreat the contractors counter. Highly recommend!

I purchased deck boards for my new deck from here. The staff was amazingly friendly and…read moreknowledgeable. So much so, I ended up sitting there for 30 minutes chatting! The asked questions about my project to advise me on the best materials to purchase (even things they don't sell) and allowed me a few days to leave the boards there until my contractor was able to pick them up. I would give 5 stars for their knowledge and customer service alone, but I gave 4 ONLY because the cost was was about $200 more than it would have cost me to purchase 16ft boards at Lowe's. It was still worth it and I will go back for shiplap. Can't put a price on great customer service and excellent knowledge.

From the owner: The greatest projects require the best supplies. At SC Lumber and Supply, we provide a wide range…read moreof lumber products for your next construction or contracting project. Our lumber store in Cayce, SC, offers everything from reclaimed wood, cypress, spruce, and more. We help contractors and renovators find the right wood for their project, whether they're looking for hardwood flooring or working on a brand-new build. We pride ourselves on high-quality wood, so expect a great product every time you shop with us. Contact our team today!