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    Jacons Oy Karaokebussit

    3.0 (1 review)

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    UPS Finland - UPS Finland is systematically corrupted, see the numbers of 1 star review everywhere, and every living Finn I talk to had UPS 'not home' BS

    UPS Finland

    1.2(25 reviews)
    35.1 km

    Absolutely the most frustrating delivery service I've dealt with. No notifications, no genuine…read moreattempt to deliver on time, and zero online support. Customers are left in the dark about when--or even if--the package will arrive, wasting the entire day waiting. If delivery fails, you end up stuck on hold trying to get answers. When they do reschedule, they falsely claim it was "at the customer's request." Their drivers often can't find addresses, have no phones to call, and the office provides no useful updates. Despite their terrible ratings, UPS seems completely unconcerned. From my side, it's a definite NO to UPS. Avoid them at all costs!

    Below is my true experience. I wish to see improvement, but for now, I don't have high hope…read more "Frustration" is an understatement. Since I can't swear here, consider every time UPS is mentioned, I'm using it that way. UPS (Finland) is a corrupted organization that systematically reduces costs by NOT attempting to deliver parcels to customers. Data say the last mile delivery makes up about 65-80% of the delivery cost for parcel services. It's a conscious and unethical decision if they regularly take the senders'(in this case, Amazon's) money for home delivery yet make the receivers do their leg work. Where I live, I have experienced repetitive fraudulent home delivery attempts - I've specified the parcel to be delivered to my home address and stayed home on the days when UPS was "out for delivery" according to the tracking data. Then around mid-day, I get a tracking update saying "Customer was not available when UPS attempted delivery. Will deliver to a nearby UPS Access Point™ ...." I have my desk against a window facing the driveway. No UPS delivery van or personnel showed up prior to that update. And I have surveillance footage to prove it. The UPS driver was probably sitting somewhere and marking parcels in his van as "delivered" in batch. The same frustration happened to 4 parcels addressed to me in less than 2 months. What's worse, the UPS Finland customer service is perfunctory at best. For the recent parcel that went 'not home.. redirect', I made 3 calls to UPS customer service requesting redelivery - got hung up once, and promised twice that they are going to redelivery the parcel in max 2 days. Guess what? Nothing moved after a whole week! Now I can't get the products I paid for, unless I go in the snow to a remote location that is in every sense not qualified as an "Access Point", and waste half a day for it. (This is an insult because I DID NOTHING WRONG and picking up the fraudulent "not home.. redirect" parcel means I CAVED IN!) If I get into an accident because UPS didn't do its job, I doubt UPS will compensate me for that. They never acknowledge such fraudulent 'delivery attempts' ever happened! Even worse I can't get a refund, because the seller can only issue a refund when they get the returned parcel back (takes 3 weeks to automatically initiate a return, if no customer picks up).

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    Jacons Oy Karaokebussit - couriers - Updated May 2026

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