This is an overdue review. Recently took my Explorer there for routine service as it's so close to…read morehome. Even without an appointment, the experience could not have been better. I received a warm personal welcome that continued throughout the entire experience. They got me completed very quickly and could not ask for more. This is an uh-oh moment as I am a 15 year customer and another Ford dealer near where I used to live. I do know I will be back, uh-oh.

I am writing to express my disappointment with Ford's refusal to cover a defective exterior keypad…read moreon my vehicle. The keypad on the driver's door failed due to an apparent defect in the part itself, not due to wear and tear. I was informed that the repair would not be covered because my vehicle is approximately 4,000 miles over the warranty limit. This is extremely frustrating, as an electronic keypad should not fail under normal conditions and is clearly not a routine maintenance or wear item. The failure is due to a defective component, not customer misuse. I believe Ford should stand behind its product and provide goodwill coverage for this repair. Denying coverage over such a small mileage difference, especially for a defective part, does not reflect well on Ford's commitment to customer satisfaction. Even after overpaying for an air filter for the vehicle, I was told there was nothing they could do. Its all about money because the part was $200 but the labor was 3x the cost of the part at $600. Ridiculous! Why ill never buy Ford again. Better to buy a KIA or HYUNDAI at least they will stand behind their vehicle with their warranties.

They responded quickly which was great and appreciated…read more I wanted my shocks and struts to be replaced, and I independently purchased them because I wanted a warranty on my parts . However the response was that they don't install parts purchased from the customer . I had a follow up with a question which was why don't they install parts pre purchased - because I'd like to have a warranty on my parts . The response was "we don't provide warranty " , which I knew they wouldn't provide warranty on my parts since I pre purchased my part with its own warranty and they didn't answer if they do provide warranty on their own parts and labor . My main question was why don't they install pre purchased parts and I was hoping they gave me another option alternative option. It was a missed opportunity was they didn't give me another option for the service, such as offering me warranty on parts and labor if I used their service/business . Maybe even educating me as a future client as to the why their business doesn't do that . Overall the response was quick but my question wasn't answered . They do offer the service but didn't really offer anything after I said I had pre purchased a part . Thanks anyways for the quick response!

I wouldn't necessarily call their reply helpful wanting to charge $115 to tell me I have a hole in…read moremy radiator that I can already see? My eyeballs work just fine I can see what's wrong with it the price doesn't make sense to pay just for a diagnosis of something I already know.

I had an unusual hard time finding a tow service that would do the job. After being turned down by…read moreother tow companies and 4 days wasted, I found ZEE TOWING. He was on time. Mr. Zee took EXCEPTIONAL CARE of my beloved Corvette show car. Service, overall 5+ starzz. I will keep him in my contacts.

I needed my Cadillac XLR towed from Harbour Island to Brandon today. The price was very reasonable…read moreand the driver took less than 15 minutes to get to the vehicle. Excellent job! I would definitely use this company again and recommend them to others!

Craig was extremely helpful! We are looking at cars, so they looked it over and helped us prevent a…read morereal problem. They did a pre-purchase inspection for us. They were thorough and explained each issue and the strengths of the vehicle. Good prices, good service- very easy to work with.

Gary did such an amazing job with my genesis 2020 ! He always takes his time with my car & always…read moreinforms me what's wrong & how he can fix it. I love this place ! Definitely recommend:)

This dealership is awesome. They work with you and do whatever it takes to get you into your…read morecar.Great place no salesmen pressuring u. If u are looking for a good running car this is your place

Best car dealer ever! Chris and the ladies in the office are the best. Chris didn't try to hassle…read moreme or I told him what I had and he made it happen! They go out of their way to help you. Trust me when I say I love my car I bought from them and I recommend them to anyone!! I'll be going back there when I buy another car!

Appreciate Dan and his expertise. Stayed in communication during the process of setting up my…read moreinstall and did a fantastic job. I love my car again with its updated sound system.

When I started this project, I received a number of replies. I chose DTS Performance because of the…read moremany excellent reviews, and the fact that being a mobile installer, he could come to me! Excellent communications, and good explanations of what he would do! Dan showed up on time, was personable and easy to work with. He completed the job in a reasonable time, and it looks perfect! Functions as it should! I am very happy with the install! I highly recommend DTS Performance for any car audio or electronics install... Dan far exceeded my expectations!

Richard was very fast to get back to me and listened and detailed to what I wanted!!…read moreI would recommend Richard to anyone and everyone !!

Amazing work by Iwrap Graphix. Richard worked with me to get the beach cruiser I always wanted…read more Custom work isn't cheap, but I believe it couldn't have been done better anywhere. Quick response, great communication and convenient Largo location.