If you ever are in need of someone to work on your car for whatever reason, even if it is work being paid by your insurance, DO NOT take it to Jackson's Automotive!!!!!
1. It has taken them 2 months to fix the things that were messed up from the break in. 2 long months. And guess what? It still isn't completed.
2. They will drive your car all over town when it is finally road ready to finish getting parts, lunch, dinner, who knows what else. My car was full of gas- as I had just filled it up the morning of the break in-- and it when we picked it up, it was on Empty.
3. They still had not taken the window to be put in while they were running it all over town. Seriously it took less than 30 minutes for them to replace this window at the glass shop considering it had been ordered and sitting on a shelf rack for these two months.
4. It is overheating, making noises and basically running like crap. And let us not forget about the missing radiator cap that we found out was gone. (and the missing knobs for the radio)
5. I went to put some groceries in the trunk this afternoon and realized my full size spare tire was gone. Trust me, it was a full size tire and rim that I had been complaining about being in the way the morning of the break in so I know it was there when it got towed. So what, it just walked off??!
I am still waiting on them to finish the work and cannot even get the car smogged until they fix the final part they are waiting on. Yeah, so when I go purchase the new tags, I have to get a smog extension (which who knows how much that will cost) while my car overheats and makes noises while they are content in knowing that they already cashed the check from the insurance. They might have been a good company back in the early days, but now that shop has been run into the ground. read more
