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Jackson Towing & Recovery

1.3 (30 reviews)
Closed 9:00 am - 5:00 pm

Services - Jackson Towing & Recovery

Vehicle towing

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Dave M.

Horrible. Colton is not trust worthy in my opinion. He charges ridiculous fees just because he can, and charges for work not done such as an admin fee to separate a boat from a trailer, which he clearly did not do. It's a shame that this man is allowed to operate a business. Please look elsewhere for your towing needs. He also likes to hang up, use fowl language, and is very unprofessional. He will actually post photos of your personal vehicle on his Facebook page using it as advertisement without permission.

Mike C.

These guys over charge and then post pics about their "scores" on facebook... all bad, sure you've got a job to do but you are going to brag about your extortion? Shameful... I hope karma gets you!

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9 years ago

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2 months ago

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1 year ago

Bad service . Avoid this company & please watch out for your vehicles because they will tow it unexpectedly.

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7 years ago

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7 years ago

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7 years ago

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7 years ago

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7 years ago

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7 years ago

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7 years ago

Towed my legally parked car and gouged me to get it back! Fraud! Said they would refund but never did.

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7 years ago

Thief's towed a persons boat and pickup illegally. Then extorted 1500 in fees they screwed with the wrong group of people.

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7 years ago

As a professional tow owner/operator this outfit over charges and acts unprofessionally

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7 years ago

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7 years ago

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7 years ago

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6 years ago

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8 years ago

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7 years ago

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7 years ago

Awful, totally dishonest, outrageous fees, nothing but crooks. Stay away! I repeat stay away!

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7 years ago

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7 years ago

Towing boat owners when you have no right to tow them. Then serve them a crazy bill. Nice going you slob.

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7 years ago

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7 years ago

Crooks.. charges a $500 admin fee for a tow they had no business doing in the first place. Crooks..

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7 years ago

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8 years ago

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7 years ago

They tore my truck up when they decided to take the wrong truck...... They got the wrong truck, messed mine up.. Now they will be sued

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11 years ago

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8 years ago

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12 years ago

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14 years ago

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Review Highlights - Jackson Towing & Recovery

After having AAA tow me to Jackson's, Bill the mechanic installed the alternator right in the parking lot (with the help of several colleagues who pitched in).

Mentioned in 2 reviews

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Soot Happens Towing & Recovery

Soot Happens Towing & Recovery

(8 reviews)

I had a flat tire on I-295 and contacted Tesla Roadside Assistance. They connected me with Soot…read moreHappens Towing, but unfortunately the address they provided was incorrect. Jayla from Soot Happens Towing was absolutely amazing. She went above and beyond by contacting Tesla herself and changing the service from a tow to a loaner wheel, which allowed me to continue my trip instead of being stuck. The technician who came out was just as great--professional, kind, and efficient. He changed the tire quickly and even stayed to watch traffic behind me, making sure I merged safely back onto the highway before leaving. I'm truly grateful for their help during a stressful situation. Highly recommend Soot Happens Towing for their professionalism and genuine care for their customers.

This company has no respect for human life. My father, who has never received a single traffic…read moreticket in his life, was in severe pain from a tooth infection and had a swollen face. In distress and barely thinking clearly, he parked in a fire lane for just a few hours. We fully understand that it was against the law -- but his prescribed pain medication was inside the car when it was towed. I called and politely explained the situation, told them it was a medical emergency, and that he needed to take his medicine every 6 hours. Their response was cold and careless. After hours of pleading, I was told someone would get back to me -- but no one ever did. By 12:30 AM, there was still no call, no help, and my dad was left suffering all night. I even texted -- my message was read, but no one replied. By morning, after my dad had endured the entire night in pain and without sleep, I called again and was told we could retrieve the car. When my mom arrived, things got even worse. There wasn't even an office -- just a girl who came outside and asked for her ID. When my mom explained that her husband hadn't slept all night because his medication was locked in the car, the girl looked her straight in the face and said, "I don't care." That was her exact response -- no empathy, no professionalism, no basic human decency. To make matters worse, the car had scratch almond size that weren't there before, and they took no responsibility, even after my mom pointed it out right there. Just like they strictly enforce their towing policies and claim on their website to be open 24 hours, I wish they showed the same urgency when someone is in crisis. A car is like a person's home -- people often have essential items inside. What if someone died not having access to what they need? What if someone had to sleep outside because their house keys were inside? What if someone with a disability was left stranded without their medical device? This company is run by people with zero compassion, no professionalism, and no sense of decency. What we experienced wasn't just bad service -- it was cruel, cold, and heartless. If you care at all about being treated like a human being, stay far away from this place.

Jackson Towing & Recovery - towing - Updated May 2026

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