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    Jackson Services

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Jackson Services

    Auto diagnosis or inspection

    Auto maintenance

    Auto repairs

    8 More Services

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Vehicle towing

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    Reliance Chevrolet Buick GMC

    Reliance Chevrolet Buick GMC

    (28 reviews)

    These people treated me with dignity and respect. It's like we're a family. I live in Dallas, Texas…read moreactually Garland. I will not buy a truck or any vehicle from anybody else ! Walk in and see... everyone is working ! I'll be back and I love my 2018 GMC 3500 HD !

    Our 2015 Chevrolet Silverado 2500HD Z72 Duramax has been at Reliance Chevrolet Buick GMC in Bay…read moreCity, TX since September 2025, that is nearly a full year, for what began as a check engine light diagnostic. What followed has been one of the most frustrating, dishonest, and financially predatory experiences we have ever had with any business. After a compression test, their own technician's notes confirmed that the issue was isolated to one bank of cylinders, consistent with a head gasket or cylinder head failure on the left/passenger side. Despite that, Reliance presented us with three repair scenarios: a full engine replacement quoted at over $36,000, a full injector rebuild at over $28,000, and a cylinder head repair at over $16,700. The first two scenarios are not even supported by their own diagnostic data. Bank 1 tested completely normal. Yet they pushed a full engine replacement anyway. The billing itself tells an even worse story. They billed 12 hours for cab removal, a job that industry standard puts at 2 to 4 hours. They charged labor rates of $150 to $179 per hour when the market rate for diesel shops in this area runs $95 to $125 per hour. Parts were billed at full OEM retail with zero disclosure of the standard wholesale discounts dealers receive. And teardown labor was presented as the primary cost without ever disclosing the separate reassembly charge of over $6,300, a tactic that deliberately obscures the true total. Our own independent cost analysis, supported by industry labor standards, puts the fair market value of the appropriate repair between $3,000 and $6,000. Reliance is quoting over $16,700 for that same scope, and had we not pushed back, they would have had us signing off on over $36,000 for an engine replacement that the diagnostic data does not even support. Do not bring your vehicle here without doing your homework first. Get everything in writing, get a second opinion before authorizing anything, and know your rights under the Texas DTPA. We trusted a dealership to be straight with us and instead received inflated hours, unjustified repair scopes, and a truck that has been sitting in their shop for almost a year with no resolution. Reliance had every opportunity to do right by us. They chose not to.

    Howarton Automotive - 4205 Ave F Bay City, TX

    Howarton Automotive

    (4 reviews)

    I brought my truck in for the $125 A/C diagnostic service to find out why my A/C wasn't blowing…read morecold. After a few hours of diagnosing they determined nothing was wrong with my AC and told me the TIPM had a solid state relay that wasn't sending power to my AC compressor. so, they could replace the TIPM and reprogram my truck, but since I have a tune and a delete, I wasn't interested in any computer modulating. They agreed to wire me a switch to keep the truck the way it is but to bypass the TIPM relay. After them wiring the truck (after the fuse but before the relay) they charged me 500 bucks and I went on my way....... But the truck AC still didn't work when I picked it up. So I called them and brought it back. They pulled another vacuum, recharged it with UV dye, and called me back with a completely recharged and functioning (ICE COLD) AC system free of charge. When I turn the switch off in the truck, the compressor stops and it quits blowing cold and when I flip it, it turns back on and runs beautifully. They explained every thing thoroughly, fixed their mistake the second time for free, and were professional and quick to work with. I highly recommend for any type of work. Obviously wiring a random switch is pretty custom and not just a part swap. Thank you Howarton Automotive.

    I was looking for an auto repair shop and in need of one quickly for high oil pressure. Learned it…read morewas a faulty sensor. Dropped it off first thing in the morning and it was ready by 1:30pm. Victoria is amazing and her customer service is beyond and she KNOWS cars. So thankful I found this honest shop. I highly recommend. I know nothing about cars and my car was not safe to drive to the nearest dealership which was in Houston. Don't hesitate to get your car repaired here.

    Jackson Services - towing - Updated May 2026

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