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    Jackson Hewitt Tax Service

    5.0 (1 review)
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    Services - Jackson Hewitt Tax Service

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

    Audit and conflict resolution support

    1 More Service

    Tax planning

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    8 years ago

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    H&R Block

    H&R Block

    (3 reviews)

    DO NOT use this office of HR Block for anything! The lack of any kind of tax knowledge is…read moreappalling. After they did my taxes, I went to a "real" tax preparer who found that I had paid $1800 more than I should have. When I brought my return in to complain, they were able to re-do it successfully but then wanted to charge me again for their time! I refused to pay and would never, ever go back to this office.

    I wish I could give less than 1 star. I used H&R Blocks virtual service through the office here in…read moreFernandina Beach. Basically, I work with a person there at the office via email, text, and phone calls. This service ended up costing me over 300.00. Everything went fine, Ms. Greene was amazing. Then it came time for me to get my refund. Never received it but it was showing that the IRS had sent the check. I called H&R Block customer service to find out what was going on and found out that Ms. Greene had put an address in the system that I had not lived at in over 5 years! I was then instructed by H&R Block that I would need to call the IRS. After 3 weeks of trying to get on the phone with the IRS, they told me that the only thing they could do is track my check. That was back in May. So long story short, I have a check for over 3,000 floating around somewhere and H&R Block got 300.00 out of it. There is no use in calling customer service to complain because they will just route me to the IRS again. I will tell everyone that will listen to me to NEVER use H&R Block!

    Jackson Hewitt Tax Service - taxservices - Updated May 2026

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