been using Jackson Hewitt in Benton walmart for many years now. Janet McCauley is the only person I will use I absolutely love her she is so sweet and such a hard worker she takes the time to get to know you she doesn't rush though my taxes which is great it's always a pleasure seeing and visiting her highly recommend her to everyone!! read more

Let me start by saying this is a franchise operated independently. There seems to be two to three individuals that work here. The place is kind of a hole in the wall. Two rooms one the office room and the other the waiting room. The whole place stinks and not very clean. That being said the service they provide is OK. They are very slow and only one of them seem to know exactly what they are doing and if that one person is out that day you have to come another day. I had to go twice to get my issue resolved. If I did not catch the mistake they did first time I would have lost 800 dollars. I would not recommend them unless you have no other option and you can wait for hours in that stinky waiting room. One suggestion is if you are planning to visit them please call ahead and make an appointment. Overall they are OK but there is definitely better options out there read more