1. Jackson Fence

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Newbury, OH

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Jackson Fence

5.0 (2 reviews)
Closed • 8:00 am - 4:00 pm

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Fix-A-Fence

Fix-A-Fence

(3 reviews)

When my wooden fence gate broke I looked around for a company to make that repair plus a few panel…read morerepairs and some general maintenance all around the fence. How great was it when I found Fix-A-Fence to know that I was getting exactly what I needed--not just a "handyman" company but a company that knows how to do a wooden fence (or other types I'm sure) right! I called, sent a few photos, and had an estimate in hand the next day. The price was great so I agreed and was added to the schedule. Unfortunately for me we had many days of rain which pushed back my original date a bit but John was good about keeping me updated on a final date. Once we had a new date locked in he had a cancellation come up so I actually got booked sooner than planned (again, great for me!). The arrive on time (a little early even) and had the new gate hung, repairs completed on multiple sections, and a good once-over on the whole fence for some minor repair. Total time from setup to driving away was only a few hours and the work looks great! Also, I really appreciate the advice he gave me on a few "repairs" I had planned for them that he said could be taken care of in a less costly way (i.e. something I could easily do on my own since it was cosmetic work). Great to see someone willing to give me the best work at a very fair price. I highly recommend Fix-A-Fence and will gladly have them back for any future repairs (here's hoping another tree doesn't fall through my fence again!).

I would give zero stars but I can't. Called and emailed with John in May 2025 to fix my fence gate…read more Got an estimate and approved it and was told I would be notified when I could be put on the schedule. Never heard from him again. I had to hire someone else to do it. Do not recommend.

Exscape Designs

Exscape Designs

(3 reviews)

We had a great experience with the design and build out of our backyard to include patio with…read morepavers, outdoor kitchen, pavilion, fire pit and hot tub area. Looks fantastic. However, they refused to fix my lawn and broke my sprinkler system which I had to negotiate with them to get half cost back. They are good at the design and hardscape but won't stand by their landscaping. Find someone else to finish the job.

I met with John from Exscape Designs late spring 2014. I wanted a design for custom cedar fencing,…read moregate and plantings on both sides of my house. He seemed to be a very qualified landscape architect and had some interesting observations and suggestions. He said he would provide a rough estimate in about a week. However weeks later I had heard nothing. I contacted John and he said he would work on it right away and get it to me in another week. Weeks came and went again without a word. I wanted to give him the benefit of the doubt and certainly this estimate must be nearly done, afterall, I was not expecting a detailed design at this point, just an estimate, so left yet another message for him. Another week went by without even a courtesy call back, so I finally called the office and asked to speak to the owner. The owner contacted me within 24 hours and apologized and said this is not how they do business and this will be remedied immediately. He said they were extremely busy now as this was the height of the season but I explained to him I have been waiting for about six weeks now so he said John would get me the estimate. I also discussed doing some additional design work on an existing patio, but they indicated that as most of the design work was already completed, they were so behind, they would not be able to do it at this time, which I understood. I reminded them that I still wanted a ballpark estimate on the other work and that if they could get me an estimate and ensure it could be done by the fall I would be willing to wait. He said that would be perfect as they would not be busy in the fall. He thanked me for being so patient and indicated that John would get me that estimate so that the work could be done in the fall. But believe or not I never heard from either the owner or John after that phone call. Obviously a very disorganized place with little interest in customer service if the concept of reminders and return calls are so difficult. A perfect example of a contractor that repeatedly makes promises and totally underperforms. I was more than patient and was prepared to have an job close to 5 figures, but I guess that's not big enough for this company. Not to mention they wasted soooo much of my time and it was too late in the season to find someone else -- so unprofessional! Unless u have a job in the +20,000 range and r willing to accept lots of missed deadlines, don't use them!

Jackson Fence - fencesgates - Updated October 2026

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