Great friendly Dentist. I am from out of town and it was close and I needed a crown repaired. They…read moregot me the same day, fast and fun service. Very pleased with great friendly service.

I received a "Dental Diagnosis and Estimate" from another dentist, which called for 3 metal crowns…read moreand 11 fillings, with a potential cost in excess of $3000. After a careful examination, and a review of the full set of dental X-rays, Dr. Caddell offered a second opinion: all I needed were 2 fillings, and two more which the other dentist had missed, and she promptly completed the required repairs to my full satisfaction. I can confidently say that Dr. Caddell is a caring and very competent dentist.

This guy is reassuring without saying reassuring things. His chairside manner is brilliant;…read moreintelligent, brisk and kind. His work is perfect and his office staff are all on the same page. Highly recommend

Dr Bowers is an amazing dentist as well as being an amazing man. He has done…read moreseveral major procedures on me over the past several years. He also is an MD as well as an Oral Surgeon. His staff has always been very helpful. Anne Priest Altoona FL

I found this practice from the holistic dentist directory. The office is clean and modern and was…read morepacked to the gills with patients but the wait wasn't terribly long. The staff is super friendly. Something did not resonate with me about the prognosis I received and I found another holistic practice for a second opinion. Not only was original Prognosis not fully accurate, the cost would have been 1,000% higher than I ended up paying. I think Hazen can become a great holistic dentist once she's gotten more experience under her belt.

My wife and I went to Dr. Hazen for several years. No complaints about dental care other than…read morefrequent recommendations to try the "latest and greatest new thing" - with an upcharge. My insurance was a "high" plan with United Concordia. My wife and I had periodic maintenance in May and June, 2024 with no issues. In October 2024 I received an email saying I had a past-due bill of approximately $90. Since I had no outstanding bills I printed the email and went to the office to check it out. I was told there had been a "price increase" that wasn't applied to the last two visits. Since it had been so long they would waive the bill since I was a "valued customer" but price increases would apply to future visits. My wife's next visit was that afternoon. Her bill was significantly higher than what had been normal but I had been told to expect that. Three days later I got an Explanation of Benefits from United Concordia. It outlined the treatment for my wife and stated that we had paid the "out of network" price. I had always been "in-network" so I called United Concordia. They said Dr. Hazen had dropped out their network on 1 May 2024. Dr. Hazen's staff didn't tell me that, just that there had been a "price increase." A few days later I got an email bill for another $80 for my wife's visit. I went in and was told they had expected a particular procedure to be paid for by insurance but wasn't. I paid the additional bill and cancelled my November appointment so I could review my dental insurance options during my upcoming open season. When open season arrived I went in to Dr. Hazen's office and asked for which companies they were "in network." They told me United Healthcare. I changed my insurance to United Healthcare and rescheduled my November appointment for January 9, 2025. When I arrived I gave the receptionist my new insurance card and said I wanted to verify I was "in network" before my appointment began. The insurance coordinator came out and spun a story about how they were in network with some United Healthcare plans - but not mine, despite what they told me earlier. That was it. I'm done with Dr. Hazen. Her business practices and customer relations are abysmal. Insurance plans seem to be some classified subject about which they won't give you a straight answer. Time to find a new dentist.

They tell you that you need things you don't REALLY need to drive up the price to $2-3k then they…read moreget you in a room to tell you they can offer you a loan at a high interest rate. More like a used car place than a dental office. DO NOT GO THERE. And pretty much all DeltaCareUSA dental offices are like this. Trying to find one that is not... but it's looking to be impossible.

The Mount Dora office has exceptional staff. Dr. Dave, Jodie, Kennedy, Rolland, Debbie, and…read moreBrendon were all very professional with me. I'm having a Dental implants procedure done at their office, and they explained everything to me and made me feel comfortable. I highly recommend this office for all your dental needs. thank you Aspen Dental. A. Ortiz

I went because i have a bad tooth with unbelievable pain hoping to get it fixed ASAP. The Dentist…read moretook a quick 30 second look and said i need a root canal or a extraction. I'm happy it can be saved. I gave the front counter my insurance information and said they would call me in an hour or two with quotes. THEY NEVER DID. I have been trying to contact them and its not until five days later. YES FIVE DAYS! They call me and tell me they don't accept my insurance and i should look elsewhere. THIS PLACE IS A JOKE. I wish I could put zero stars.