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    Jack's Family Restaurant

    1.6 (35 reviews)
    Closed 4:00 am - 11:00 pm
    Updated a few days ago

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    Grilled Chicken Sandwich
    Vraj P.

    I wanted to get a late lunch and Jacks was nearby. I went through the drive through, and since I went through the drive through I'm not able to comment how the inside is or their COVID-19 precautions. They were nice and friendly in taking my order and they took a reasonable time in making my sandwich. Once I got home i opened it up, and it was still hot. It tasted good for what I ordered. I got a Grilled Chicken Sandwich, the buns were nice and soft, the chicken was cooked right and moist, and again it tasted good. Overall I thought they did a great job, and I would come again!

    Samuel P.

    Jack's is always serving up good food which I have to admit, don't come as often as I would like. This is a brand new location that just opened on Deerfoot Pkwy and the building is a new design compared there original concept. I've been craving a fish sandwich as of lately and saw an advertise for catfish and fries for only $4.99. Normally, the drive thru be pretty busy, but it wasn't on a day I'd went. Customer service was good, but nothing special to brag about although my sandwich and fries were hot which doesn't happen very often when I eat fast food lol.

    a menu for a fast food restaurant
    Rob S.

    I was pretty impressed with the drive through at this location. I have not been inside, so I'm not able to report on typical things like cleanliness, staff, restrooms, dining area, etc. Typical menu board, I was just here for a drink (sweet tea) and a snack (fries). Price is probably a little more than what you would pay at a McDonalds or Wendy's (for these two items) but the quality was considerably better. The tea was probably some of the best Jack's sweet tea I've ever had. The fries were quite literally hotter than the sun fresh and were seasoned perfect. Note: Jack's seasoning on fries can kind of be all over the board - virtually none to a broad spectrum leading up to far too much. Staff was friendly and got the order out to me quickly. All in all this is a really nice location. Appears to still be pretty new as well. I'd recommend them if you're in the area and wouldn't have any issue stopping here again in the future.

    3 piece chicken tenders with a side of mashed potatoes and biscuits
    Masum P.

    I went through the drive since I was in a bit of a rush, but they weren't busy at all, barely 2 cars in the drive through and no customers inside. The service was great, the lady who took my order was really sweet. My only complaint was that they gave me my food in a disposable paper food tray not the to-go container.

    Sticky floors and counters, dead flies in the windows, what I can only assume are pubs on my chicken fried chicken!!!

    Worst Jacks I've ever been to!!! Rude staff, dirty inside. Dead flies in the windows, sticky floors, fungus growing in the ice cream freezer. The tipping point was finding hair on my food!!

    Half a cup, spoonful?   Ridiculous

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    Photo of Meena C.
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    2 months ago

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    3 months ago

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    4 months ago

    20 minutes and still waiting in the drive thru line. Good food but always slow service.

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    6 months ago

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    2 years ago

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    3 years ago

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    6 years ago

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    1 year ago

    Customer service non existent. Worst employees I've ever seen. Stood in line for 10 min without being greeted. Walked out

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    5 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    2 years ago

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    5 years ago

    Everyone single time I come to this location they never get my order right! I also have to remind serval times about sauces. It's a mess

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    6 years ago

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    4 years ago

    It's 50/50 on service and food. Sometimes great, sometimes not, but that's the chance you take when eating fast food anywhere.

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    5 years ago

    Always check your bag before you leave this jacks! We have been shorted on our order at least three times!

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    3 years ago

    got the sausage, egg, cheese roll ups and they were cold. freezing cold. the cheese they put on it was still cold. awful

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    6 years ago

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    5 years ago

    Slow serve time, mixed up orders, and food left off of order (but we still paid for it). Oh, and no receipt.

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    Ask the Community - Jack's Family Restaurant

    Review Highlights - Jack's Family Restaurant

    I go there almost every day and I've NEVER received poor service or food.

    Mentioned in 2 reviews

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    Walk-On’s Sports Bistreaux - Trussville, AL - Cali Wrap Broccoli

    Walk-On’s Sports Bistreaux - Trussville, AL

    4.4(60 reviews)
    2.6 mi
    $$

    Hidden Gem That Lives Up to the Hype…read more This spot in Trussville, AL is great. I came with friends after seeing how strong the reviews were, and it definitely lived up to them. What looks like a typical sports bar is actually a well-known gem for a reason. The food was excellent across the board. We ordered mozzarella sticks, shrimp, chicken tenders, and fries everything came out hot, fresh, and really well done. Our server was kind and attentive, and the atmosphere was exactly what you'd want lively, fun, and comfortable. The price was right too, actually coming in under what I expected, which made the experience even better. Overall: Easy 5/5, this place knows it's good, and it should.

    We have dined in a couple of times but mostly do take out for dinner. When we did dine in, we…read moreapparently timed it right and didn't have a wait to be seated but often I drive by and see a full parking lot. The sports bar atmosphere is a very loud environment so it is not conducive to a lot of talking but still an enjoyable experience. My wife really likes the Zydeco Salad (sweet chili-glazed fried shrimp, mixed greens, cabbage, candied pecans, jalapeños, tortilla strips, red onions, bell peppers, jack cheese, pepper jelly vinaigrette). Pepper Jack Boudin (jack cheese, pepper jelly vinaigrette) is almost always a part of our order. If you have never had, I recommend you give them a try. The Voodoo Shrimp & Grits (bacon-wrapped jalapeño and cream cheese stuffed-shrimp tossed in sweet chili glaze, served with cheddar grits) are an interesting take on the traditional Louisiana dish. I had never had corn mixed in with my grits before but it was a nice addition. The dish is large enough to split, especially when you add the boudin and Beignet Bites for a full meal. The Seafood Poboy with a choice of boom boom shrimp, fried shrimp or fried catfish with tomato, lettuce, pickles, mayo, poboy bread is another great option.

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    Walk-On’s Sports Bistreaux - Trussville, AL
    Walk-On’s Sports Bistreaux - Trussville, AL - Overly salty Chicken & Sausage Gumbo

    Overly salty Chicken & Sausage Gumbo

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    Flavorless Uncle B's Chicken Tenders

    Ferus Artisan Ales

    Ferus Artisan Ales

    3.8(164 reviews)
    2.1 mi
    $$

    Food was delicious, we had wings and cauliflower buffalo bites…read more There was a yelp picture of the blackberry margarita that was scrumptious. Bar tenders are nice and patient. They will talk to you about what type of Ferus beer you want. I had the mimosa cider, now I'm gonna try to find it here when I get home!

    I have been here a number of times over the years since they opened and tried a number of different…read moreitems off the menu. Overall consistently have been happy with everything I have eaten, but I will say that while still pretty good the burgers are not as good as they were early on. One of the big draws for me has always been the outdoor patio area that is shared with the other businesses that are part of the Trussville Entertainment District (TED). The covering over the area keeps you out of the direct sun but still has a very open air feel. On my most recent visit I got the Feral Smash Burger with Cheddar instead of American Cheese. I ordered the tots for my side because I swore that I had gotten them many times in the past. Looking back at all my photos, clearly I was mistaken. Since I am not a big fan of sweet potato the bartender brought me fries instead to go with my side of Beer Cheese which is well worth the added cost. Depending on when you go, you may have to go inside to order at the bar for the outdoor seating (such as I did today). Other days when the TED is busier and peak times you can order at the outdoor bar. For solo lunch dining I prefer other options in the TED but Ferus is great for groups and outdoor dining. I am sure I will be back especially when my daughter comes to town since she likes to refill her growler with the seasonal sours.

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    Ferus Artisan Ales - Vibes

    Vibes

    Ferus Artisan Ales - Adult grilled cheese

    Adult grilled cheese

    Ferus Artisan Ales - Matador

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    Matador

    Applebee's Grill + Bar

    Applebee's Grill + Bar

    2.3(66 reviews)
    1.9 mi
    $$

    To celebrate my upcoming birthday, I decided to visit this location after work recently. We were…read moreseated after a short wait. Our server Jacob (I think) was cool and fun. We ordered the 2 for $25 meal which included an appetizer and 2 entrees. The boneless wings were okay. They were fried hard but edible. My entree was the blackened Cajun salmon with garlic mashed potatoes and seasoned broccoli. My guy had the 6 oz sirloin with the same sides. I kid you not....not a drop of seasoning was anywhere near my food. Not on the broccoli (which even states in the description that it's seasoned), no garlic in the potatoes, no Cajun nor blackened seasoning on the salmon. To their defense, the salmon was cooked to my liking, and so was the broccoli. But if disappointment was a plate of food....this was it. My guy noticed the same thing. Sigh. For my complimentary birthday dessert (sign up for yours in the reward program/app), I ordered the triple chocolate meltdown. It was just okay...bland as the rest of the food. Even the vanilla ice cream was lacking vanilla flavor. Sigh again. Applebees was the first restaurant I went to in high school with my friends. So it will always be near and dear to my heart. You never forget your first. But this food here, 30 years later, was unremarkable and definitely forgettable. How do you not season the seasoned broccoli?!? I can't make this stuff up!

    Great service by Jacob?, I think. Super friendly, fast and good was great! Love s!!read more

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    Applebee's Grill + Bar
    Applebee's Grill + Bar
    Applebee's Grill + Bar

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    Jack's Family Restaurant - hotdogs - Updated May 2026

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