From the time I walked in the door I've been treated with professional people…read more I found the prettiest carpet and LVF for my kitchen. They also sell tile and Tim found the perfect tile to go with my kitchen remodel. I did go to the other stores around town that sell flooring. Village carpet beat all of them. The installers were very nice, professional and funny. They were very careful when moving my furniture. They did a great job removing the old carpet and pad. Cleaned the floor before installing my new carpet. Once they finished installing I vacuumed the carpet and they replaced the furniture. next I had the laminate floor installed. The gentleman that took up my old ceramic tile worked his butt off. He got the old floor up in one day. Next day he installed the new floor. Than came the ceramic backsplash tile installed. Another great job. Took 2 days. Again I'm surprised how fast, neat and caring every one from the owners to the installers. I would have never know they were here. They did a great job and

The worst experience that I've had. They were supposed to put carpet and vinyl in. They were…read moresupposed to do the vinyl 1st then the carpet. I had the appliances moved and most of the furniture . They came in started the vinyl and then moved to the den and started the carpet. They changed me for moving the appliances and furniture and they didn't have to move any of it if they had done the vinyl 1st. They didn't even do my half bath. I asked why I would have all the floors done and leave a half bath. One of my refrigerators got unplugged. I was not reimbursed for any of the food I lost. I have used them different times throughout the years. I've never had experience with them like this one and I will not ever use them again.

they ordered the wrong rock to go in our shower and will not own up to it. said it was the…read moresupplier fault and then our contractors fault. said if we would have used them to install they would have caught it. be very Leary. just because they are supposed to be the best doesn't mean they are. now we have $28000 piece of art that will never will use because it hurts to stand on the rock to shower

From the owner: We Create Beautiful Things! At Laws Flooring & Rugs, we are committed to providing you with…read moretop-quality flooring options that exceed your expectations. Our passion for excellence is evident in our wide variety of flooring options, including carpet, hardwood, tile, and luxury vinyl. With over 25 years of experience, our team of experts is dedicated to helping you the perfect flooring solution for your home or business.

I purchased a house in Jonesboro and after the house closed, I contacted Bentley at River City…read moreFlooring and he arranged with me time to install and look at flooring ahead of time. When I got to Jonesboro he had great products and great prices. I chose a carpet and ended up having to get some Laminate Bc it was too messed up in the house. They also installed baseboards for me after I had left Jonesboro. He was so easy to work and I would use him again for every house.

Everything from start to finish was great. The rep helped me selecting the perfect color laminate…read morewood for my home. The installers were very efficient, worked quickly, cleaned up, and were very friendly.

In May of 2021, I contracted with Akels Floor Covering Store on Rodney Parham with manager Stephen…read moreGessner. Stephen came out and measured, etc. A month or two later the install began. I noticed the installer, Ed, using a small sander in the second bedroom. When asked what he was doing, he said he was "smoothing out the floor". I asked him if that was going to work. He said it would. He also used white quarter round against my dark floor and dark baseboards. He did take them up when I told him it looked awful and was not acceptable. He came back several times trying to match the baseboard. Finally, I told him to just let it go. He said as the stain dried it would match better...of course, it never did. The floors were installed and initially looked okay. The big problem arose a year or so later when I tripped on the flooring. I realized then that the flooring was coming apart. I called the installer who came and glued down one of the boards and said he would have to talk to Stephen about the floor. I didn't hear anything for a long while so I called the store. Two other installers came by and looked at the floor. On leaving they stated Stephen would contact me. I called the store manager numerous times and left messages which received no response. Finally, someone answered once Mr. Gessner was ill. Another time he was on vacation and i was told he would call me when he returned...he never did. He eventually responded after I sent a text to his cell asking why he was ghosting me. He came by and stated his insurance person would have to see the floor. Someone did come by. The result, per Stephen, was that the insurance company denied the claim, assigning blame to the house settling and would be my responsibility to fix. This house was built over 50 years ago and yes, settling is an aspect of houses. However, this house had already settled way before this started. I regret having ever done business with this company and I NEVER will again! I would NOT recommend them to my WORST enemy!