First time visiting this location. The order process was fast and I did not have to wait long in the drive through for my order. I ordered a jumbo jack with cheese. It was hot and the veggies were all fresh and crisp. The bread was perfect. I was pleasantly surprised at the quality as I'm used to Jack in The Box not being that great. The employees were friendly and didn't act like they were just working for a paycheck. read more

$12 for one breakfast jack and a SINGLE egg roll?!?! Are you F-ing kidding me right now?!?! I immediately canceled my order and left! And no, it wasnt the ULTIMATE breakfast sandwich, it was the SINGLE with one slice of meat, one egg, and one slice of cheese on a bun. And it was for ONE egg roll and not the 3! So what would it have costs had I actually ordered enough food to actually satisfy my hunger?! $25+ dollars?!?! WTF is happening to this country?! I blame Biden for putting us in the hole to begin with. Trumps no magician and can't fix everything but these businesses need to quit taking advantage of people like we all know they are! read more

I used to love Jack in the Box. It's been a few years since I've visited one. I decided to try their smash burger. This is NOT it!! There were no crispy bits, and the patty was all crumbly. I also couldn't leave as there was a car behind me in the drive thru lane, so I just got a Sourdough Jack also, JUSSST in case I didn't like their smash burger. Good thing I did! Pricing: WTH!? Their burgers alone cost over $10-12 now! Let's get this straight - This isn't a gourmet burger joint. There is no reason their burgers should cost more than an In-N-Out MEAL. I'm probably never going back. This used to be a good place for emergency food, but not anymore. The whole company needs to rethink things. This is what happens when your menu is just way too big. Simplify it and focus on quality! If you've never had Jack in the Box before, then get their Egg Rolls, Sourdough Jack, and mini churros. I would advise you to go to Bob's Burgers instead for pretty much the same price and get MUCH better food. read more

Went through the drive through at 10:30am, didn't leave until 11am. The wait is incredibly long, which I assume is due to a short staff, so not too much blame on the employees I suppose. The food was mediocre for a fast-food joint, but the cashier was nice enough. Don't think it's worth the wait thought. One thing that leaves me a little frustrated is the fact that they gave us ONE napkin for two meals.. not cool. read more

Jack in the Box - Large Curly Fry Bacon & Swiss Buttery Jack - Burgers Near Me - Puyallup, Washington

Came through Friday night, seemed like the line took a while to get through. The guy at the window was nice & polite, but my order was completely wrong. Bacon ultimate combo w/ no mayo, & curly fries with a root beer. The drink was right (although only like 3/4 full), but my fries were a mixture of normal & curly, and my burger was DRENCHED with mayo, bottom & top. Also it had lettuce & tomato on it, and that doesn't usually come with it. It also looked like everything was tossed in the bag with disregard to orientation. Fries everywhere, burger on it's side. read more

Jack in the Box - Bacon ultimate with no mayo? - Burgers Near Me - Puyallup, Washington

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4 out of 5 times the food is cold! Not warm. Cold. Tonight i wasted $55 on their cold food. There was missing items, incorrect items, no dipping sauces or napkins, all the food was cold AND it took a ridiculously long time. I don't know about the inside cuz it's always drive thru or thru food delivery so i couldn't tell you about the Ambiance Don't keep wasting money here like I do SAVE YOURSELVES read more

WTF is this bs????? JEBUS what happened to the ingredients? what a rip off!!!! This location is dirty, ghetto and never has more than 2 people working making every order take FOREVER. read more

Jack in the Box - Fajita pita???????? - Burgers Near Me - Puyallup, Washington

Probably deserves less than a star with this location. Every time it seems u go after 6pm they always out of shake mix. What's the deal with these chain restaurants with their shake mix machine not working. Probably lazy ass workers who don't want to clean it. I know cause I had a friend who work there who told me that all the time. Visited on a Friday night around 1030-11pm and were closed when drive thru open 24/7. Went another time to try to order tacos and a shake and were conveniently out of both. This was at 5-6pm. No I somehow believe u didn't want to make them cause all the people who work there look like they were too busy hanging outside with their punk ass friends. Also had sign posted on the drive thru saying correct change or card only. Is it really that difficult to go to a bank before hand and get set up for the rest of the day? I get late at night but this was at 5-6 pm. Not to mention u write to corporate and u get no response from them or anyone when they say u will get one good business u guys Update 6/27/22 spencer I did send in the comment online. It was dated back 6/21/22 read more

Jack in the Box - Burgers Near Me - Puyallup, Washington

Gave me the wrong burger I asked for 2 medium curly fries and they gave me one / there was barely any fries and it didn't taste like fries Slow workers read more

I went through the drive thru at 3pm on a Monday. Not a busy time, but even still they failed to include my sons cheeseburger in his kids combo. In addition we ordered and paid for 2 2 taco orders, but they gave gave us 2 tacos total. We didn't notice the issue till I was home. I wouldn't have returned if the issue was just the tacos, but couldn't give only 1 of my 2 children their meals. When I returned with my receipt the person argued they I did receive my tacos, didn't apologize and was visibly upset we returned for the missing food. I'm not sure what logic would be in me spending $75 leaving and driving 20 minutes back to lie in order to get food with a value of about $4 read more

sat in the drive thru for 10 mins for the car in front of us to order. I pull up when it's our turn sit there for 15 minute, I honked then waited still nothing. I said hello and the response I got was "my boss just quit, I'm trying to figure out what to do". i told the guy you could have said that when I pulled up!! and hopefully he said something to the 6 cars behind me instead of making them wait. i don't understand what the boss has to do with anything because being in management, you should continue to serve the customers then call your GM after your line is gone. WORST CUSTOMER SERVICE! read more

come here all the time after work and usually no problems, friendly people. but tonight our food was disgusting and disappointing. munchie box: burger was COVERED in sauce and grease and the meat was fucking RAW. asked for no lettuce on tacos, simple task but they still put lettuce. breakfast sandwich was cold after it was just cooked? also asked for no egg on both but they put egg. $40 worth of food put to waste read more

Jack in the Box - disgusting raw burger covered in sauce and grease - Burgers Near Me - Puyallup, Washington

Curious how this place hires their managers. Must be pretty desperate when they are hostile when you just place an order and when you tell them the order is incorrect they respond by saying "go fuck yourself" and slam the window shut. Yeah I hope you guys go out of business if this is how you want to conduct yourselves. read more

Supposed to be open 24/7. Went there this morning, 10/2/21 at 6:25am, menu lights on, car in front of me, sat there for a few minutes, then was informed that they don't open until 7am. If you're not open 24/7, then the Corp office needs to update Yelp and adjust your timed lights so people aren't confused and get mad. read more

Typical Jack in the Box. Show up late, even though they are open 24 hrs, they say that either the system is down or a machine is down. No matter the location of the Jack in the Box. You dweeb teenagers can only use the excuse once before we see right through it. read more

We went to the Jack N The Box on 160th and Meridian in Puyallup WA today, we both ordered the triple jack, I ordered mine with light sauce, and my other half ordered his with no sauce and onions added. My burger tasted old and my curly fries were cold. I got wilted lettuce and my pickles were sour, like they were spoiled. My other half wanted everything on his burger but sauce and it was plain, with just the onions. No lettuce or pickles , although they weren't good on my burger, he ordered his the way he wanted it and paid for it, and even ordered the fries with no salt and they were salted. I don't understand how they can get the order that messed up when they weren't that busy. No excuse, and we won't be eating there again. read more

Establishment cannot get their door dash orders correct, has happened 2 times where the dasher has gotten to the window and they state the order isn't in their system, waited 2 and a half hours just to be told I wasn't getting my food and that I have to wait 5 days minimum to receive my refund. Great if you go through drive through, horrid if you order through DoorDash. read more

The night crew did an amazing job tonight ! Food was fresh and the service was great

This place is by far the worst ever. They were super rude and then didn't even give us close to what we had ordered. Then when we got home and noticed the screwed up the entire meal and tried to call to complain about our experience and find a way to make it right the number just rings and then goes to a recording saying that they don't have a voice mail set up. No wonder they do t have a voice mail cause they have crap service. Maybe drug testing your employees and teach them how not to total butts to paying customers. read more

It's suppose to be 24/7 it it currently 5:21 am & sat in the drive thru for 20 min no response. Went to window nothing after I beeped 3 times. It doesn't look like anybody is even inside but the store looks like it's open, & says it's open 24/7 terrible service never coming here again read more

This is my second time coming to this jack in the box in the last two months. This is the second time I have awaited in the drive through for an absolutely ridiculous amount of time! Today I got in the line and waited 25 minutes in the drive through just to leave and find an item I paid for was not in my bag. So I had to go through the drive through AGAIN and WAITED AGAIN for another 20 minutes. This is just ridiculous.......this wait is unbelievable read more

Nothing good about the location. Recommemd avoiding this place and dont waste your money. Restrooms and the restaurant is flithy. Food was luke warm, overcooked and with egg shell. read more

The big manger with dirty blonde hair is always rude she always blame her employees Nothing is ever the manger fault the food is all ways cold and the manger always give me little to no sauce. This restaurant is the worst one i have ever come to the drive thru read more

There was a lady working today dec 10 2022 she has short curly hair with natural brown hair but a ombré of blonde. She used her bare hands for everything I seen her do while I waited for my order. Including touching the cheese and lettuce for the tacos. Very unprofessional and won't ever order my own food from here. Sincerely a concerned doordash/Uber driver. To add into this it took them over 30 minutes to get my order for my customer. read more

Allergy no no! I ordered a Jumbo Jack and said no tomatoes and no ketchup I'm allergic to tomatoes. Pulled up to check my food and there was ketchup on it. I brought it back inside and told them there was ketchup, the lady asked the drive thru guy if he put no ketchup/no tomatoes & he said I put no tomatoes, at least I got that part right, as if he was proud of himself. I said sir you needed to get both parts right or you would have put me in the Hospital, he just laughed and walked away. As a person in the food industry you absolutely have to take allergies serious. This place is a joke and I'll never return. read more

Price on Menu Board varied from what was charged at the Drive Thru Window. This is a management oversight. Inflation has made the Jumbo Jack a high flyer ($$$) over the last eighteen months or so. Somewhat inconsistent pricing between various locations. read more

Worst. Service. Ever. Specifically asked no tomato. Ensured three times and before we left. Surprise tomato. Asked to substitute the fries, nope they gave fries and charged for additional fries. read more

Hands down THE WORST location. I used to like a good, juicy Jumbo Jack burger but in the 4 years I've been going to this location, I've yet to have anything juicy. More like shoe leather that was cooked the day before & then sat under a heat lamp all day. The only I ever get here anymore are the tacos. Only thing I've ordered here that didn't suck beyond belief. And there is definitely a management problem here. A lot of employees loitering around with their friends, on top of the horrible horrible quality. No pride here at all. None. read more

I've been here 5 times and every time, there's an issue. Tonight, the "computer was down". The franchise owner is responsible for this and I feel bad for the employees. It's frankly embarrassing for Jack in the Box. read more

This place doesn't even deserve a rating you order two things and there not even made right for someone to enjoy it like come on you have 1 flipping job to do. Your lazy and need to hire new people I understand it's fast food but people want there money worth. I deserve a refund. read more

Jack in the Box - Your cooks are lazy as fuck I understand it's fast food but obviously people want to enjoy there food. - Burgers Near Me - Puyallup, Washington

Nothing like walking into a restaurant and seeing the cashier helping his friends and then promptly being told that he can't ring my family up because he is not on the clock for 1 more minute. Really? ?? So where is the cashier that is actually on the clock then? ? Everyone else looks up to see us and we get the he'll help you in a minute comment. Ok. .....I'm not in that big of a hurry but seriously people. .....make sure there is someone who can greet your customers with a smile and "what can i get for you! Now I've got my food and my 2 tacos are in the SAME wrapper Are we trying to save money? Now I'm trying to eat a taco that is falling apart in my hand. :( So disappointed! ! read more

Horrible service and they forgot my two tacos and barely any fries with munchie meal. Super annoyed read more

Jack in the Box - Burgers Near Me - Puyallup, Washington

Wish I would have read the reviews before going to this place! I used the drive thru at around 9:30 am. I wasn't sure if I could order lunch at that time so I asked and the order taker informed me the entire menu is 24hrs. I ordered a number 2 with coke. The order taker was very low toned and hard to hear. I preceeded to the window. The guy at the window, who was the same as the order taker, didn't enunciate his words very well and spoke in a low voice. I paid and asked for two BBQ sauces and he mumbled something but we were looking each other in the face so I assumed he understood what I asked. Looking into the business the floor was dirty, the employees uniforms were dirty, and guess what... never got those sauces. My burger tasted good. Fries tasted like fish. With all this I will never go back to this location. read more

Worst customer service, from the bigger guy taking your order to the little blonde lady handing the order. They served me hot tea or whatever it was not coffee like a asked. I asked her to please get me another, she looked at me and said "it's coffee" and turned away??? Went to the Jackson's right next door for my coffee, who does know what coffee smells like? I live close so sometimes I want something convenient. This place really sucks. 05 23 80 at 10am read more

I'd like to give this a solid 2.5 stars, but since 2 stars seems too low, I'm going with 3. Walked in during a lunch rush, but we were greeted rather quickly by the cashier. Unfortunately, being from Canada where we don't have Jack in the Box, I needed some more time to figure out what to order. After a few minutes, we placed our order and waited for our food. The cashier was having a bad day. She wasn't rude or anything, but things kept going wrong and she was very apologetic to customers. Apparently, we waited eight minutes for our food, which included an omission, but the cashier substituted with our consent and was very apologetic. The food was alright, nothing special. I'll probably give them another shot on my next visit if I'm nearby and hungry. Otherwise I'll stick with the places I'm already comfortable with. read more

The food is okay, what's not okay is ordering take away and not receiving any napkins with your order. That should be automatic. Do better.

If you are going to purchase from this restaurant I would recommend checking your entire order before you drive off. I ordered a Sourdough Jack burger. It had no tomatoes on it (the tomatoes make the sandwich), the sourdough wasn't toasted at all and ketchup was all over everything. It was a HUGE disappointment. You pay $5.99 for just the burger and it wasn't at all what I ordered and certainly not edible. read more

I hate giving bad reviews. Truly. But this needs to be said. The customer service is trash. We literally caught attitude for simply asking for a different drink! We were told ours was made already and basically "oh well". Any other fast food place I've gone to (or worked at) there has never been a problem with something so simple. Not only that but no smile, no greeting or anything at the window. In fact it felt more like we were intruding on THEIR time at the window. Why is it that places like this are allowed to continue to operate when CLEARLY the employees have no idea what good customer service is? I truly wish we would have looked at the reviews for this particular JIB before going. We live in this area and usually we have great experiences at the places we go but this place is an embarrassment to Puyallup. Not only that but other reviews say that it is filthy inside and employees aren't practicing proper hygiene. That is BEYOND UNACCEPTABLE at a time when there is a PANDEMIC and people are dying!! Condemn this place already. read more

The cluck sandwich smacks, the server was polite and friendly. I didn't exactly get what I had came for but it's cool, I get it

There is no excuse for the poor quality of the food preparation that we received - our sourdough jack burgers were ice cold, cheese had no chance to get melted, they forgot the other slice of cheese and no bacon - our sourdough bread was not even toasted it was ice cold bread! It's like they try to see how bad it can be and go with that!!!! read more