I can't say enough about the professionalism, kindness and customer service of this business, From…read morethe receptionist to the GM. This establishment, although busy always keeps you informed and makes you feel like the only customer they have. You can't go wrong giving them a shot for any of your vehicle needs

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.

Needed the grill replaced on my Yukon. When to Glenn who said bring it in anytime and we'll get the…read morework done. Excellent service at a very reasonable rate. Strongly recommend taking your work to his shop.

not friendly. not accommodating. we had an emergency, needed assistance with a simple quote, and…read morethey were rude and tactless.

Got my brake pads and rotors done by them. Found out I had air in my brakes when I attempted to…read morebrake and got a delayed response. Almost causing a CAR ACCIDENT! Took my car back and was told "We're swamped. Can you come back tomorrow?" Idk who they think want to drive on a faulty brake job completed by them. Horrible customer service and brake job and even worse people. Good luck if you use them.

I needed some work done on my vehicle. I called in advance to see if they had the parts I needed…read more Poet and his team provided me with excellent service.

I wouldn't give them 1 star! I had my car in and out of this place for the last year and it breaks…read moredown every time. This time getting the wheels re-eligned it takes an hour in a shop in E-town, these people take more than a whole day! There is no appointment! You have to leave it down at the shop early in the morning and hope they will get around to fix your car...and that might takes weeks! Sick of it! How can any business get away with these kinds of practices?

Excellent service and a great value. These guys are fantastic! Wonderful work my car was as good as…read morenew.

So you got into a car accident and now you need your car repaired. You are already stressed out…read morefrom having the accident and now your worried about the cost of the repairs. I completely understand! But I have the answer for you. I had a car accident and did some serious damage to my vehicle. I am clergy and I was worried about the cost because I have a high deductible on my insurance and so I was going to pay out of pocket. I spoke with Austin and he assured me that he would get the best price for me and he did!! Yates Body Shop has been around since the 70's and I am blessed that they were the ones who fixed my car. They responded very quickly to calls and answered every question that I had. I strongly recommend this family business. It's already stressful enough to be in a car accident and thankfully there is a body shop that is fair, reputable, and does good work!

I was recommended to Hinton's by a friend who used them before. I was able to drop off my car for a…read moreestimate fast, but due to COVID it took about a month for my parts to come in, and about 10 days for my car to be fixed instead of the 3 day estimate I was given. But my car looks great, they had a mat in my car and disinfected my car and it was ready for pick up. Everyone was super friendly. Happy to have my car back!

I have always been very pleased with the service provided and my overall experience was Hinton's…read more From the initial contact through to repair completion Hinton personnel are friendly, professional and competent. I will continue to go there when needed and highly recommend to all I know.

They did a good job on paint however when it came to replacing a part I had already paid for the…read morework and had to wait several weeks for them to get the part to install. After 2 weeks pass I decided to ask for money back for the portion that was incomplete and the owner got in my face and cursed me out saying I was not getting my money back and kicked me out. Had to get police involved they said come back the next day to get my money and when I returned he tried to short me on what was owed and threatened to fight if I called the cops again. Told him I was recording the confversation and I'll still call the cops after the fight if he wants to do something. After that he finally gave my full refund. Would not go here in case you need money back since they like to threaten to assault customers just to not give refunds

They quoted me 3500. My insurance paid 2931. He told me bring me "what you can". My legal…read moredeductible was $2000. He said bring me $1000. I went up there a week before my car was supposed to be ready and he was sitting with his employees laughing and talking while my car was in pieces. I was patient I understood it was a process and he was truly helping me out by not charging the full deductible. I gave him $800 cash on September 1. He was supposed to have the job done on 09/9 at the latest. I had planned on taking him the other $200 at pickup assuming my car was done. That didn't happen and as a matter of fact it was an additional 3 weeks before I received my car back. The car wasn't vacuumed out it was dirty. I was so grateful to finally have my car back I didn't complain. My car is a 2018. It had 59K miles on it. I wrote my mileage down before dropping it off. There was an additional 113 miles on my car. A quarter tank of gas was missing. Again I overlooked it due to just being grateful I finally had my car back. Turns out someone stole my Factory battery and replaced it with a dead Walmart one. I had to immediately get a new battery. My car had no mechanical issues when I dropped it off. Now my tire sensor is on the fritz. Sean the owner also told me he would cover the rental car expenses incurred after 9/9 due to him not making the repairs by the deadline. He had my car for two months. I promise I'm not exaggerating. My only regret is not taking it to my car manufacture and letting them do the work. Yes it would have costed me more but I'm now paying the equivalent of my original deductible in fixing their mistakes. The news I heard about the owners past is extremely disgusting now. My neighbor told me he has other "business". I don't want to go into detail because it's town gossip. What I will say is for the most part the body work looked good! Seriously I can't take that from him. He missed a few scratches but again I'm grateful my car was fixed. I have screenshots between me and my adjuster as proof. They don't answer the phone before noon. There is a lack of communication and professionalism. They made promises they didn't keep. Again the body work looked GREAT compared to what I brought them. I also found a pen taken apart in my car that wasn't there. I don't want to assume it was paraphernalia but my intuition is telling me it was. When I asked Sean about it he admitted to "helping me" with my dead battery. Well my battery never had a problem until it went there. I'm going to break even it seems as far as him "helping with the deductible". I was lied to and deceived but my car is in one peace and suitable for trade in. You live and you learn. I lowered my deductible and I owe enterprise $600.

Do not use this shop. More interested in maximum price for insurance claim then actual repair. Took…read moreseveral months to get my vehicle in, and then still had not begun repair by the time my rental was over. Just picked it up with more damage now that was not there from accident.

After waiting a month for a appointment. I was told they couldn't paint my car cause the parts were…read moreon it. WTF! didn't know you had to strip your car , thought that was there job.