The staff is so gracious from the moment you walk in. The office is beautiful and very comfortable…read more Dr. Kernagis, his assistant Beth, and the entire team are truly the very best. My dentist, Dr. Kernagis, and his assistant Beth are amazing! I'm so grateful I came here for a consultation to improve my smile. My experience exceeded anything I could have imagined. I feel honored to share how happy I am with my care. I highly recommend them to anyone looking for exceptional dental care.

For most of my life I have had major anxiety when it comes to going to the dentist which has…read moreunfortunately led to lapses in my visits. Dental Excellence at Fishhawk provided me with a level of care unmatched by any other dental office I've been to. From making the appointment to walking out after my appointment, I received such compassionate care from everyone I encountered. The receptionists were understanding and informative when I called explaining my anxiety and offered various options to help. Renee, the hygienist, is an ANGEL on earth, I am sure of it. She took such meticulous care of me! From offering me a blanket, water and music to putting Vaseline on my lips when they were dry. Every few teeth she would check in to see how I was feeling physically and mentally. Originally I had intended to receive nitrous oxide but after spending time with her during the xray portion of the exam, I felt so calm I opted to skip it. She took it a step further and educated me so fully about everything we were doing that day/ my X-rays, what they meant and what the future would hold. I have never had someone so throughly explain tools being used, what step of the appointment we were in, what she was doing and educate me about what is going on inside my mouth. You can tell Renee has the patients best interest at heart and that she truly sees the value in communication and educating. Dr. Kernagis was very kind, informative and patient. He took time to discuss options for treatment down the road, questioned why I had anxiety around dental visits and provided various options to help ease any discomforts. No other dentist has ever taken the time to discuss my discomforts and provided a means to work through them. All in all, I cannot recommend this office enough and actually look forward to my future visits!

I was charged a full no-show fee despite calling to cancel the same day, and despite explaining the…read morecircumstances, the office made no effort to respond or show any flexibility. What's most disappointing is not just the fee itself, but the complete lack of communication and customer service. I reached out in good faith asking for consideration, especially given prior issues with my care--specifically, an implant measurement error that required me to take additional time off work for a repeat visit. That inconvenience was on their end, yet no courtesy was extended in return. I ultimately paid the fee in full, but the way this was handled reflects a rigid, transactional approach to patient care rather than one grounded in professionalism or mutual respect. Patients understand policies--but we also expect reasonable communication, accountability, and a willingness to address concerns. Unfortunately, that was not my experience here.

Overall good experience. Had a billing/scheduling issue,…read morebut the office staff resolved it

I recently visited another dentist's office and maxed out my dental insurance including leaving…read morewith temporary crowns while I waited for permanent crowns to come in. Within a few days I was in excruciating pain and went back to get checked out. They sent me away after a patch job and some ibuprofen. When the local wore off, I was still in pain. I searched the internet for an emergency dentist that I would pay out of pocket for to get help. The word EMERGENCY appeared at least 3 times on Bayberry's site. When I got there, things were explained to me much better and the communication was spot on. I knew I needed a root canal and was referred out. Although they didn't do anything to help with pain, I was in tears, they at least told me what the potential problem was. I just wish I didn't have to pay $91 for a referral.

I went as a new patient to Bayberry Dental in Fishhawk to have an initial exam and cleaning. After…read morethe exam, I was presented with a $2,600+ treatment plan. When I told them I was only here for a cleaning as my insurance provides me with 2 cleanings per year, they told me they would not do it. They told me it would be "morally" wrong to clean my teeth when, in their opinion, I really needed a deep cleaning. Needless to say, I will never go back there again AND I will tell everyone I know to stay away.

When this office damage my wifes 2 front teeth they simply said there is nothing that they could…read moredo. Even the Endodontic that they sent us too agreed that they damaged the roots on my wifes two front teeth. But they continued to deny everything or assume any responsibility what so ever. Patients be ware.

Our family has been coming here for years! We always receive excellent care. Highly recommend!!read more

Great job. I needed a wisdom tooth removed and Dr Abbey and his team did a great job. I was not…read moreexpecting to be walking in the front door and 45 minutes later walking out the back door. If I had to have another tooth removed Dr Abbey and his team will be my choice.

Please be careful with F.H.O.S. THEY DO NOT KNOW HOW TO PROPERLY CHECK and properly verify…read moreinsurance.. so I had to suffer for a longer time because of their negligence. just please be careful.

I highly recommend Bridge's Dental. The dentists are the best. We have used this dental provider…read morefor all our dental needs for over five years and we truly appreciate all of the wonderful people that work there. Today we both had a dental cleaning scheduled. Kelli, at the front desk, was patient and very knowledgeable. She was able to explain a fairly complicated treatment plan for my spouse and answer all of my many questions with such warmth and patience! Ally took care of his teeth cleaning and he said she was really terrific. Blue took care of my dental cleaning and that woman deserves a medal for patience, kindness, and just for cleaning my teeth so throughly. You would never regret choosing Bridge's Dental for all of your dental needs. We are very grateful to receive treatment here.

"Dismissed" me due to a missed appointment - LOL ok. I'll take my business elsewhere even though…read moreI've been a loyal client for the past 4-5 years. What a joke.

about thier shoddy service. After cutting into my tooth nerve mid operation and causing me the most…read morepain I've ever experienced in my life. Watts then referred me to another dentist to complete the work while in pain. The dentist they referred me to then told me the work Watts did was bad. Watts them lied and said that they offered to redo my work and I declined (this was a lie)which why would I let them back into my mouth after that? Only after my insurance agent got involved did they fold? I will be speaking about it in full on my podcast Medicine Ball Ls3 on ALL DSP and coming back to update once the money has been refunded. But this was absolutely ridiculous up to the fact that they tried to hide me in the back room because A grown man was crying in the office in pain and they didn't want the other clients to see. Meanwhile, they boast perfect reviews and being one of the most stress-free and caring dental offices around. After my experience it leads me to believe that they either paid for the reviews or they are coaxing their guests to give them a review and exchange for some type of incentive. To be continued.....

Absolutely the best with my kids. I love that the xray room has make believe play items for them to…read morepretend play dentist.

This office is absolutely amazing. They treated us very well. They called after the procedure was…read morecomplete to check on my daughter. The care is fantastic. I would recommend this place for sure.

As the son of a dentist, I can say I'm very disappointed in how this office is run. I dealt with…read moreAdvanced Oral Surgery in May 2023. We finalized my bill and I paid in full at the time of service. My procedure went fine although I still have a pit next to my molar that hasn't properly healed in over 4 months and no one returned those calls. Beyond that, I started getting bills for additional services. Since I paid in full and was specifically told I was paying in full, this came as a surprise. I left a message regarding the discrepancy. The return call started with a clear HIPAA violation. The lady never verified who I was before getting into my billing, insurance information, and the specifics of my procedure. This was especially concerning considering she had called the wrong number. Thankfully, it was one of my business lines, but she could have been discussing my care with a stranger! In fact, I never even confirmed who I was because it was an unrecognized number and I refuse to even confirm my identity unless I know the caller. In any case, I explained that I'd paid in full at the time of service. She told me the insurance didn't pay enough and claimed she had no way of knowing what my insurance would pay. In the same breath, she explained that their billing was correct because they had the details of my insurance benefits. They had to get prior authorization from my insurance before the procedure, so they knew exactly what would be paid out. When I brought this up, she told me I didn't know what I was talking about when it came to insurance. They knew my benefits and she claimed the surgery went beyond the benefits. So, I asked why nothing was mentioned before or after the procedure. She said it was my fault for not reading that it was estimate. I was told I was signing an authorization form and agreeing to the charges listed. I saw that it was written as an estimate, but I was told this was the amount and she asked how I'd like to pay. I explained that I would pay in full. That would have been the perfect segue into explaining that it was an estimate, not reinforcing the idea that it was the final amount. When something says it's an estimate and the person running the payment tells you it's the amount to pay in full, you believe the human. When I explained that to the lady on the phone, she said that it was the front desk girl's fault and had it been someone else running the payment, the clarification would have been made. That doesn't help me right now. Apparently, this billing issue is everyone else's fault and they refuse to take responsibility or be accountable for their staff's ineptitude. She asked what I wanted her to do about it and I said I'd like her to remove the additional charge since it was never explained to me. She refused. I told her I'd even leave a positive review about how well they work with patients over discrepancies if she'd take care of this. She refused. So, I said I'd leave a low review because of their shifty billing and how she was treating me. She flat out told me she didn't care because they have enough good patients, unlike me, who leave positive reviews. She ended the call by telling me they were going to send me to collections. So, they don't care about your privacy since they clearly violate HIPAA and they lie about charges. Beyond that, they don't respect their patients once they're out the door, they're sneaky with charges after you pay in full, and they threaten you if you call them out on their dishonest business practices. It's sad to see that they prefer shady billing over patient satisfaction, but I guess if you can goose everyone for an extra twenty percent, that amounts to a pretty nice payday at the end of the year. Whatever they tell you up front, be ready to pay an additional spurious fee when all is said and done. I can't give them a good recommendation. I mean, when you have an issue with their procedure, they won't call you back, but when they want their money, they're happy to return the call bright and early the next day.