Got my YSL heels repaired here and they did an amazing job! One of my favorite pairs is now back to…read morelife and looking as good as new. Couldn't be happier with the result.

Came here to get a vintage back I own fixed. Unfortunately they didn't have the correct parts since…read morethe bag is over 20 years old. However, they referred me to someone who would be able to fix it. Really great customer service and kindness from all employees.

Went in for shoe repair. Got great info and it was the lowest cost option…read more They have lots of great accessories: too: good quality shoe laces for all kinds of shoes and boots, proper foot/sole supports, etc. If you need shoe repair, come here,

My go to for shoe repair and even knife sharpening. The owner is direct with his advice which may…read moreturn off some people, but I appreciate his honestly. Quality work.

Places like Fred's are a dying breed. It's going to be sad when you cannot get things repaired…read morethat still have a useful life. I took my Cole Haan boots there to have new heels installed. This, after taking them to another repair shop that refused to work on them. Not only did Fred do a great job with my shoes, it was a very reasonable price. Don't be put off by the dilapidated exterior. Fred does great work!

Good job polishing my shoes, five days to shine a pair of shoes is a little excessive, but an…read moreawesome job otherwise.

Arrived here to get some items tailored and the store is gone, phone number out of service.read more

OUT OF BUSINESS, April 19, 2024 How sad! Mohammed was a…read moremaster repair person that I will miss. Very personable too.

Great service repairing the strap on my Coach purse. Careful stiching. It looks great. Thank you!read more

DO NOT BRING YOUR LOUBOUTINS HERE! Want your brand new shoes ruined? This is the place for you!…read moreSorry, this is a long review. After an initial phone call with the short-haired girl asking what services they offer for Louboutins, they said they put a red, rubber non-skid bottom on the shoes. I asked about their quality and she stated that they are professionals and do this all of the time. "Cool." I thought. When I dropped off my shoes (2 pairs), the girl (the daughter) was so giddy and excited. She said it would take a week. She acknowledged that they were new and I told her I wasn't going to wear them until the non-skid bottom had been put on it. Fast forward a week, I go to pick up my shoes and notice that there's multiple cuts on the side of one of the pairs and the other pair has spots of red paint all over it. Um... why? The owner (a man) stated that it "sometimes happens" and that it can be fixed. I don't know about you, but you just can't "fix" cut patent leather. The red rubber soles that were put on were also uneven. They said they would fix that as well. Fast forward another week, I go to pick up my shoes again. When I tell you they literally tried to slap glue on the cut spot and claim that it was "fixed" absolutely baffled me. I pointed to the spot again and the girl picked up the cut pair and said, "I don't see anything. My doctor said I didn't need glasses. I have pretty good vision." Ma'am, that commentary is definitely not needed. Someone would literally have to be blind to not see that cut. I told her that whether or not she could "see" it, it was still there. She proceeds to throw my shoes back into their box and the bag and picks it up. She then states, "Maybe you should have taken them to f*cking New York since you want to be a f*cking perfectionist." And storms off to the back. Excuse me? That's absolutely inappropriate and uncalled for. She said the owner, her dad, would not be back in until Tuesday morning. I left because I was not going to be talked to or treated like that. Fast forward to today (6/25), I went in to pick up my shoes and discuss how upset I was with the quality of their work and also the rude comments from the woman. I proceeded to show him that the cut was still very visible. He said, "it's just a cut." IT'S A CUT ON A $695 PAIR OF BRAND NEW SHOES THAT WAS NOT THERE BEFORE. He then said it wouldn't matter once I wore them. Why would I wear damaged shoes? Sure, they can call me a perfectionist, but a business should not claim that they are so great at a service when they are not. He then said to me, "I've been doing these for years. I've never met anyone as NUTTY as you." Another dig that is inappropriate and unnecessary. Thank goodness I had a witness with me. He kept saying, "Let's let the courts decide." And that's exactly what will happen. Don't claim you're good at something that you are not good at. You'll save your customers grief when their items are damaged. Calling someone "nutty" because you damaged their shoes is NOT the right way to handle anything. I got a refund for the shitty services that that they rendered to me after asking for one. They refused to replace my shoes, even the cut pair after they acknowledged it was their fault. Also, the two nude patent pairs of Louboutin's they have posted on their pictures are my shoes. Notice how they only show the bottoms and not the damaged sides of the shoe. I have attached pictures as well. I will be seeing them in small claims court. Take your shoes and your business elsewhere.

I write this review reluctantly, because I have had some positive experiences at Edina Mulberry's,…read moreand the people are friendly. But be warned: if you have fine, expensive garments and Mulberry's ruins them, they WILL NOT TAKE ACCOUNTABILITY OR STAND BEHIND THEIR WORK PRODUCT. Long story short: I dropped off a Summer 2025 men's rayon shirt back in August that I bought at Nordstrom in late spring for $219.00. I have worn the shirt exactly two times, to two dinner events, for a total wear time of probably 6 hours. Both times, as I always do, I requested when I dropped off my cleaning that my rayon shirts be dry cleaned, not laundered, because laundering can abrade the yarn texture of rayon. The first time, I dropped it off at Mulberry's and everything was perfect. The second time, however, the shirt came back badly mangled. There were discolorations and abrasions across the front and back of the shirt; it had been badly pressed and the collar was misshapen; and the colors had transferred badly, so that what used to be white had turned a dirty, ugly grey. When I brought this up to the manager, I was given a weeks-long run-around of avoided calls and long delays that finally terminated, in November, with a long winded report claiming that the manufacturer of the garment, not Mulberry's, is responsible for damaging the garment because their care label was incorrect! I worked in the garment industry in NY and LA for more than a decade, at Ralph Lauren, Calvin Klein, and several other well known brands, and I know what I am taking about when I am evaluating a garment: This shirt was badly mangled by a garment care team that not only does not understand fine textiles, but that also DOES NOT LISTEN to customers' own directions and preferences about their garments. Then, to make matters worse, Mulberry's obfuscates their accountability with a long-winded technical report that has obviously been engineered to manipulate me into believing that a leading menswear designer is responsible for Mulberry's incompetence. The Edina store manager offered to let me come by and pick my shirt up, but it's completely unwearable, I therefore have no need for it, and I will never enter another Mulberry's facility again. If you don't want to find yourselves in a similar situation, I recommend that you take your garments elsewhere.

Great experience with wedding dress cleaning and preservation. Friendly staff with good turn around…read moretime. Wedding dress cleaning will take 30 days. They are more on the pricey side but do a great job!