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    J Sutton Financial

    5.0 (1 review)

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    Services - J Sutton Financial

    Life insurance

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    3 years ago

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    Rebecca Privette - USHealth Advisors

    Rebecca Privette - USHealth Advisors

    (2 reviews)

    Greenspoint

    Rebecca, Is the best Health insurance representative I've…read moreever met. Despite not being able to write up confusing and difficult Obama Care plans, she spent hours with me finding the best option for me. She followed up and made sure I understood all the terminology and options I had. She answered the phone promptly and got back to me as soon as she could. I would recommend her to both individuals and companies as well. Thanks Rebecca Marian H

    This company cold called my business number this morning. I, at first spoke to Ashton Whitt. As we…read morespoke we had established that my husband and I had already had the very same private insurance that this company offers and works for. I expressed to him that we were not happy with the insurance as the amount of sick and well checks that they allow, what they pay out and what they leave you with is terrible. I told him about our experiences with the insurance as well as our agent, whom which hasn't communicated with us (and until today, we didn't know that she was no longer with the company). He asked me for her information and I gave him her name and phone number. He said that he would look into this and was apologetic about our whole bad experience. He wanted to see what else he could offer us and I told him that the insurance would have to be awesome for us to even consider it since we are jaded about everything with the company as a whole because of all of the stuff that we've been through. I gave him the basic information about my family that he needed in order to get us a formal quote as well as my e-mail. I then told him that I would discuss with my husband over the course of the next couple of days. He understood. We hung up the phone and I didn't expect to get anymore phone calls today, from that office. Then, his manager, Rebecca Privette called me and the conversation was extremely unprofessional. She was pushy about getting us to get insurance through them, she insisted on meeting with us TONIGHT, I told her NO and that I needed to speak to my husband about it, she then pushed more and said "well, we can still do this and I can contact you around 6:00 p.m." and I still said NO because as business owners ourselves, our business hours aren't over until 6:00 p.m. and it's likely that my husband won't be here until then. She STILL PUSHED and insisted on doing this at 7 p.m. and I STILL said NO because that's not giving me any time to talk with my husband and just like everyone else, we'd like to have dinner tonight. The entire conversation was aggressive. She did not listen to me about my experience and responded ignorantly. Had she have listened to me, she would've known not to say what she did especially about the vision insurance. She was disruptive the entire time and I told her that "I didn't know that I wasn't going to get a chance to speak". She proceeded to gaslight me and tell me that what I was experiencing with the insurance wasn't true which stemmed from her not listening to begin with. I told her that this was terrible and hung up the phone. If she is the one that sets the bar for the level of professionalism and moral (or for lack thereof) in that office then, they are in serious trouble. She exudes unprofessionalism and doesn't set a good example to follow. DON'T EVER COLD CALL ME OR MY BUSINESS, ACT IGNORANT, NOT LISTEN, ARGUE WITH ME (THE PROSPECTIVE CLIENT) AND EXPECT TO GAIN MY BUSINESS.

    J Sutton Financial - lifeinsurance - Updated May 2026

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