Yew tree Doctors is a fantastic place but staff seem to put people on fauls promisesread more

There aare a few problems with the position of the surgery. First of all, parking; there is none…read more The surgery is situated on a very busy road next to Hearts Gym, on a corner. if you're luck you will get a parking space on Cooks road, around the corner. If not, you could always go to the Siansuburys car park across the road and pay 60p. Blink and you will miss the entrance as its a single door not very well marked. There is a small, shabby entrance hall and reception and the usual receptionists; fairly friendly, but definately 'gatekeepers' to the GPs. There is a practice nurse aialable several times a week and separate appointments are available to see her; she can deal with minor injuries, ongoing monitoring, and family planning. The GP's are frequently locums- None of my family who are registered with this GP have ever met him! So it can be difficult if you're a frequent user and want some continuity of care. The other main gripe I have is the appointment system; to get an appointment you have to ring on the day at 8am for an appointment the same day; if you cant get through befor 8.15am then dont bother trying, all the appointments will be gone, and no, you can't book an advance appointment for the following day, you have to ring back the following morning at 8am! If you can get through If you do manage to get through, you may be offered very little choice of what time of day your appointment is, making it very hard for people who work or have a life!