The fence was built well except for two spots which I documented. The quote was fine and the…read moreemployees were helpful. The onsite workers were very professional and they did a fine job (except those two spots on the fence, which I accepted) But, before I accepted the quote, I added 10 feet of fencing to get a bit further out from the original quote. On the day of the installation, the workers remeasured and the back section where the fence was increased by 10 feet was off by 19 feet. Then a section of the house with a step hill required the workers to divert the fence a bit more adding about 7 feet. The other side of the house was off by 2 feet - totaling 28 feet. I was given a change order that included the material cost (which is fine) but also had an extra $250 fee for the change order. This was not a change order - this was meeting the agreed upon layout and I even went as far as preemptively adding 10 feet to the project agreement. I sent an email and called. I spoke with the office, but after getting the run around - I just bit my tongue and hung up. I would not use Superior Fence again and would not recommend them to friends or family. This was just not a good way of doing business. I fed the employees, accepted two mistakes, and I get hit with an extra $250. I learned it doesn't pay to be nice sometimes and Superior Fence will nickel and dime you at the end when everything is done and you have no other recourse.

I picked Superior Fence to construct a simple 140 foot fence, with no gates or other options on…read moreFebruary 4, 2025. Be cautious if you are considering this company. While, the salesman was quick to respond yo my quote request and walked the project. I then received a contract for the work that had items in it that wasn't covered by the salesman. For example, a $50 up charge per hole that they considered difficult to dig. In addition, there was a requirement to clean away any leaves or brush from the fence line. The work completed was excellent, however the management was terrible, resulting in the fence not being completed until June. When I hadn't heard anything from the company about a start date, I went to their office on a Thursday and spoke to a manager who promised me that the work would be completed on Sunday, but that didn't happen after I waited all day. I went back the following week and was promised the fence would be installed on Tuesday, and again that didn't happen after waiting all day again. I understand that companies have staffing problems and unforeseen problems, but that doesn't excuse either making promises they didn't intend on keeping, or the failure to communicate that the proposed installation date wasn't going to happen.

We have done several projects with Precision, from a privacy fence around a generator area to a…read morefull on garden deer fence. It was very easy to work with Charles. I had pictures that I had gathered for the project and the team translated those perfectly. Both projects were completed when they said and to great satisfaction. Thanks everyone!!

After researching local fence contractors I hired Precision Fenceworks to build a 12 foot section…read moreof 8' tall fence with a gate for my garden to replace the one that had rotted. My policy in hiring anyone is to start reading the worst reviews first and then work my way up to the positive reviews. Precision Fenceworks didn't have negative reviews. Their average rating was 4.9 on Google and Yelp. Frank Guest came to survey my job. He gave me a fair estimate for a fence and told me I would be put in the schedule and it would take 8 weeks for his crew to come out. I chose a very high quality custom build fence. I watched his guys build my fence. Workmanship and the wood used is excellent. There is a glitch because the crew boss and I had a miscommunication on the issue of the gate opening into the brick pad inside the garden or opening out and therefore hiding the base of brick pad. I contacted Frank and he responded immediately. I am on the repair list and they will come back to rebuild that section of the gate. I am very pleased with this response. I chose an expensive fence/gate and they are gonna make it right. I do not mind waiting because the workmanship is excellent. I owned a hotel for 25 years and I supervised the maintenance and all renovation projects, of which there were many. When you hire someone for a project their integrity is part of the job and so far my experience with Precision Fenceworks supports that. I don't mind waiting a couple of weeks to get the repair done because I need to have the same crew. They work on a schedule. I wouldn't want someone to walk off my job without finishing it so I will wait my turn. I actually consider that organization to be a plus because this is a business and to do consistent quality work you have to be organized and thoughtful about how you treat your employees and your customers.

100% satisfaction NOT guaranteed…read more While the fence looks good the customer service is non-existent. Do not pay in full if there is something you need changed or if there is something that did not get done to your specifications. Once they have the full payment they ignore all calls and emails. We have tried to contact the owners on multiple occasions with limited response. The only time I actually got a response was when I told her I was going to leave an honest review and file a complaint with the BBB. Then, I was assured someone would be in touch to see when we could get the problem corrected. Yet, no one showed. The main fence gate was placed in the wrong spot and is literally on top of the house. Making it a challenge to get in and out the gate without it swinging wide open to the front yard. This obviously causes a problem when trying to not let the dogs out of the fence so in turn we don't even use that gate very much. There's argument on their end on why they put the gate there but at the end of the day we would have never agreed for it to go there or swing outward. It should have been checked with us first and/or corrected right away. Since the original agreement had the gate one section farther down. So here we are again. We were ignored for nearly 1 month after payment, then told someone would be in touch and most recently have been ignored again after I checked in another month later via email and phone calls. Still no response. I understand being busy but I do not understand not calling your consumers back and correcting a problem. It's unacceptable to go days, let alone months. Our fence work was put up in March. I will be following up with Georgia Consumer Protection Unit as well as BBB if concern is not addressed timely. However, given the fact that it has been over 3 months it probably won't be and I should probably just get my forms ready.

So impressed! You have to call these guys!! New to town, I called a bunch of companies for an…read moreestimate, but almost didn't follow up with D&D after a few red flags (the number on their website had changed and they didn't answer the first time I called). I am so glad I did -- they came in at 60% of what the others did, came out the same day to map it out and explain the permit process, and had it installed the next morning. Literally, less than 24 hours from first contact to completed, beautiful fence! The guy who came out to do the estimate was great, professional, and even helped solve a few problems with the property line, forested areas, zoning regs! The installers were just as professional, courteous, and did a great job. Can't believe how great it looks and am so happy that it was half of what the first few companies had me preparing to pay!

Great experience with this electric contractor. Spoke to the owner by phone to get an estimate to…read morehang a dining room fixture and install dimmer and to install an outlet in the living room floor through the crawl space. He gave good insight as to what I wanted and was able to schedule me within a day. They were on time, and were the neatest crew I've ever used! He asked to use a vacuum as they "like to clean as they go." Work was complete in less than 45 minutes, furniture moved back in place, exactly what I wanted. And the price was fair and very reasonable. Would call them back in a heartbeat!

After over a year, being taken advantage of by somebody and being let down completely. I had the…read moreopportunity to allow this company to blow my mind.The results are absolutely astonishing from an unsafe sagging building to a beautiful barn.With double doors everything's beautiful and lined.Well, it's so symmetrical.It really makes the house beautiful. The men went out of their way to clean and be kind.And courteous everybody had manners. They did their best to go the extra mile.The entire time. And everything was finished in days. No delays, no excuses, no letdowns, no days where they just didn't show up. Only beautiful results that anybody would be proud of. Thank you for helping my K9 Day camp become a reality. And I can finally go to sleep at night. Knowing everything in there is safe..

Jack was great to work with, his pricing was very reasonable, and the railing he installed around…read morethe stairs to my cellar far exceeded my expectations.