I will start this post by saying I have never been here nor have I ever bought anything here…read more With that being said you're probably saying , then how is this guy going to rate the business. Well let me tell you. Last week I learned that my daughters jeep compass which I purchased from a local dealer in the Chicagoland area no longer comes equipped with a spare tire. Being a Dad of a daughter who's hundreds of miles away at school I did what any parent would do, I freaked out thinking of her out and about without a spare tire. In my quest to find out how to get her a spare tire I called Federico and spoke to an amazing individual in the parts department by the name of Tom. I'll make this long story short. Tom went above and beyond in his attempt to find me a spare tire. He made calls and spoke to people. Tom went the extra mile and then some and I can't thank him enough. For those of you driving smaller suv type vehicle please beware , the spare tire is now considered an extra which caught me totally off guard Oh you can add it for a $500 up charge Please let me commend Tom in parts for going far and beyond what he really had to do. Old school customer service is what I experienced Thanks Tom very much And to Tom's boss at Federico please pay him on the back for me and thank him. I wish I could but I'm 300 miles away GREATLY appreciated Bob C Chicago Illinois

Federico is my local Dodge/Chrysler Dealer. I dropped off my car in mid July. I was told it would…read more4-6 weeks because of back ordered parts. I had no problem with that. Once the 6 weeks was up I called to check in. I spoke to Justin and he stated parts were still on order. I asked him if he could call me every week just to let me know where it was, a 30 second phone call was it. He could not do that. Finally in Early September Courtni called me to inform me that after Justin called to tell me that my car was ready (which he did not) That they WRECKED it. There was a hole in the drivers side door. While pulling it in the porter ran into a rack and put a hole in my drivers side door. She apologized and stated that I would not have to repair it but they would be taking care of the damage. (How nice of them?) Two weeks later they called and said it was ready again. I showed up to pick it up and the door had a very sharp jagged edge on it. They said they would take care of that and I could pick it up in two days. I picked it up in two days. On my way home I noticed the inside lever of the drivers side door has three very sharp metal finish pealings on it. In fact it was so sharp it actually cut my hand. I called the Dealer Manager and he basically said that there was nothing they would do about it (Washing their Hands). Now I have an Unlimited milage warranty on this car with a $100 deductible. They waved that and kinda detailed my car for the inconvenience. They had my car for 3 months and a few days. Never again will I use Federico for anything.

Person answering phones is rude. They're listed on her and google as a check cashing place. So I…read morecalled to make sure and the woman spoke quietly and acted like I was dumb even tho I apologized for the confusion. Yuck.

I get multiple solicitation calls everyday for new loans, even though I'm an existing customer. I…read morehave been threatened, even with my account up to date. Their fees are crazy. I wouldn't recommend

Never ever use this bank. Loyalty means nothing to this bank. They look for reasons not to give…read moreout loans and think of different excuses not to. They've beco.e horrible deal with. Stay away.

Bank is trash. Closed my account w/o telling me. Before all if this I tried to send a Zelle for $1…read more just to see if it worked. That one went through, so I send another one for $175 it also went through. After that they took away my Zell feature then a few days later Closed my account and sent me a cashiers check w/o contacting me. Now I'm calling trying to see why they closed it 7 different people I've talked to today and no one can tell me anything customer service must NOT be in their training regiment

Michele, the manager at this bank location is great. She has established a professional and…read morecomfortable banking environment. Have been with Regions over 15 years We miss her since we moved to another state.

The only thing else done with the car that day was a cabin air filter and break fluid exchange…read more Nothing electrical, nothing with the seats. The radio wasn't reset. Nothing. It's just piddley stuff, I just don't need to be messed with by a somone who might think this stuff is funny. I've never purchased from Dream Nissan, only had my last two oil change/tire rotations there.

Came to drive a C6 corvette set up an appointment and was told to come test drive at 11:00. Drove…read morean hour there, arrive and they say the car is not on the lot and at their Kansas City location. Terrible communication and customer service. Do not come here.