Could improve on customer service follow up and proper measurements. I completed their survey with…read moremy concerns and never heard back. This was after I paid my invoice in full. I should have held back payment until they came with a proper fitting piece for my outdoor BBQ counter. I'm still pretty disappointed every time I look at it. They used a small filler piece at the joint and epoxy filler that turned yellow in the sun. Overall not happy.

have everything to share with you to make a wise choice. Roman is. Totally awesome. He's there for…read moreyou, for your every need. Stephen the sales Rep kept his promises. And helped us pick out the perfect. Quartz for our counter tops. And the installers, let me tell you, it's the best installation I have ever had. You can't see a seam. In fact, in all the countertops I had put in you, they had to do one seam. And that was it. That's how good it was. I would highly recommend them for any of your projects.

Currently working with Art on kitchen and bath rooms. He has been very helpful so far.read more

We updated and expanded our kitchen better utilizing the breakfast area. Our primary goal was to…read moreadd more storage and pantry space, while making a few upgrades and updates to the existing area. We met with Ben Lee and he guided us through the entire process. Ben expertly designed what we were envisioning and he had some great ideas to improve our vision. The bottom line is, we got what we wanted and more. A big thank you to Ben and his Kitchen Sales team!!!

This is the worst company for installation and professionalism…read more They installed our granite countertop and backslash September 2018 as of December 2018 they still have not finished. They left us high and dry. The granite cracked and they will not make good on repair or replacement. They never ground down the underside or finished where it met the cabinets. The owner tried to say that the crack was tolerable..

After seeing how well my in-laws's Granite Transformations countertops held up over the last…read moreseveral years, my husband and I decided to call for a quote. This past week we had Granite Transformations install our countertops. We could not have been happier with their service or the product. From the first minute we called for a quote to the minute they departed our home after installation, they were nothing but professional. The product is gorgeous and absolutely transformed our kitchen. I gave five stars because I believe their service and product deserve it. I watched as they swept and cleaned on their way out the door. It wasn't until later that I noticed they hadn't wiped down our cabinet doors or appliances. I was left with a slight dusty mess, but nothing that wasn't cleaned within 15 minutes time. All in all, based upon our experience, we would highly recommend this company.

Cannot brag about this place enough. They are incredibly family-oriented, easy to work with, and…read moregenuinely committed to bringing each customer's vision to life. Everything they've done for us has been flawless. We've been repeat customers over the years, and we wouldn't trust anyone else. Even with multiple moves, they've consistently found ways to enhance and improve each new space we've been in. Their use of high-quality materials, combined with an exceptional work ethic, really sets them apart. The Staley's run their business the right way.

I rarely write reviews, but I was so happy with Staley Marble & Granite's price and service that I…read morefelt compelled to let others know. We had previously ordered from another granite/quartz countertop company for our newly-built home in Sweetwater, TN. We later found out that the Owner could not fulfill his order with us due to a medical situation in his family. We googled and found another countertop company - Staley Marble & Granite. We were living in Colorado at the time and couldn't fly out to see their inventory. They face-timed with us and walked us thru what they had. They were very helpful throughout the whole process. Their price for the quartz and granite countertops (kitchen, bathrooms) was even better than the previous company. They installed the countertops and they looked beautiful! A month later, we had a little coconut oil ring from a bottle left out overnight on a bathroom counter. They had one of their guys come out and take the ring out and reseal the counter - no extra cost! Staley Marble & Granite have great prices and service! I highly recommend them!

They made me a cabinet almost identical to the profile of the cabinets that were already in my home…read more& had been discontinued. They made me an oven & microwave cabinet with 1 big drawer below oven & a set of doors above the microwave. They also made me 2 cabinets for over my washer & dryer. The cabinets are full open doors & the drawer is full extension also. They are all soft close as well. The people that installed went out of their way to keep my house clean & to get the molding correct to match the other cabinets. They came back a second day to install adjustable racks to hold my cookie sheets & such. Their cabinets are absolutely the best cabinets I have ever had & I have had other custom cabinets. I am attaching pictures. I would recommend them a 100 times over. They are respectful, contentious, timely, & are going to figure out how to follow through with what they promised you they could do, no matter how puzzling the situation is to

After getting 2 outrageous quotes for cabinetry for our new master bath, we found Jeff and his…read moreteam. They worked with us to design, build and install the perfect 72 inch vanities, linen cabinet and coffee bar/cabinet. From start to finish, they were professional, helpful, courteous - so easy to work with! Colors, design and quality are exactly what we were looking for. And at the best price. Just can't praise and recommend them highly enough!

This place is great! We found the granite that we wanted and within a couple days, they had the…read moretemplate made and one week later, the granite was installed exactly when and how they stated at the time of purchase. The final balance was as indicated at the time of purchase. No surprises. They are very professional - have a great showroom - knowledgeable and friendly staff. I recommend this business.

Price was right, amazing choices. Showed up to measure 1 week after contract signed. Showed up to…read moreinstall 1 week later, here's where the fun begins. Could not find my house so they turned around, they never called, just didn't show. Finally arrived after I called and backed into my deck, damaged it, cut and brought white granite when I ordered beige. Installers only spoke Spanish, very little english. I call them, we will fix it and call you back. Never heard back. I called them, not ready, we have other jobs to install. Fix mine, we are cutting you Wednesday, when will you install, no idea, we'll call you, never called back. Spoke to manager and salesperson, I do not want the same installers and I need the counter installed asap. I ended up going 12 days without a kitchen island which means no kitchen sink. Magnolia has never asked to see the deck they damaged, never apologized for taking 12 days to replace the granite with a stock product. Here's the rub, they offered me a $100.00 discount to keep white granite when I ordered and tagged beige. The icing on the cake, sent the same installers. Don't treat your customers like crap and when you screw up, fix it and keep the customer informed. Is this too much too ask, I don't think so.

Buyer beware! (The also own Astro Granite in Bristol, TN)…read moreThe communication from the sales person- Mark has been cordial and great! However- there were a number of issues from a quality control standpoint and customer service stand point from the fabricators. First- we ordered a stone that apparently has fissure cracks regularly. The fabricator knew that it was problematic, and still had it shipped to their fabrication shop. We rejected the stone, and had to go back and pick out other stone. After finding a similarly priced stone- we had it sent to the fabricator to be cut and fit to our needs. This delayed the project quite a bit. Second- one of the pieces was measured incorrectly. It was cut too long, and with the waterfall edge we wanted, it would have to be cut again. Third- they originally cut the stone for their sink, even though on the purchase order, it said 'customer to provide sinks' and they took the paperwork with the sink measurements, and still improperly made the cuts. Further delaying the install. Fourth- the stone looks like it was dropped at some point. Because there is a large chunk missing from the edge, as well as many saddle cracks. Fifth- during install, the installers took a large chunk out of our brand new cabinets, forcing me to get the cabinet face replaced. When I asked to speak with the owner about how we were going to resolve the issues- I was told the owner will not speak to customers. I've been a business owner for over a decade in a service industry based business- if I treated ANY of my clients like this, I'd be horrified. While their prices were better than other quotes we received- I can see why now. They do not care about the customers or the quality of their work. Pay more and go somewhere else. Pictures for reference. EDITED REVIEW: After the back and forth with the sales rep, the installers, and the fabricator- the owner finally contacted me. He did not want to have a reasonable conversation. He wanted to yell, belittle, and berate me. He demanded I pay the full amount before the job was completed (not a chance) and then denied that the issues listed were his company's fault. Then the yelling and threats began. Only hire this company if you want to go through poor customer service, want to patronize an owner who doesn't have any care for the quality of their work.

Trying to buy a new house that had counter tops installed by Anatolia Granite. I noticed a crack…read morein the granite. I brought it to the attention of the realtor. Anatolia said its "superficial" vein. Umm, sorry but it's a crack in the granite and they don't want to replace it, but "fill it". Sorry, but cracks in granite or concrete that get "filled" are in fact cracks! Not veins. Take your business elsewhere folks. These guys will not be honest with you. Save your money/time/headache.

after 2 failed attempts to have my custom cabinets painted, Christopher and his team came in…read moreefficiently and delivered a perfect result. he is also prompt to communicate and always on time. well worth your trust.

I purchased a house that needed a complete kitchen redo. I called The Painted Room and Mr. Hardy…read morecame out looked at our job gave a timely estimate. The job started on time and finished on time. It is absolutely BEAUTIFUl! I couldn't be more thrilled with the job that they did. from beginning to end they were utmost professional and accommodating!