Stay away from this company. iWeb will try their best to nickel & dime you with various fees. Their money-back guarantee for cancelling your service in the first 30 days does not apply if iWeb decides it does not apply and they will not refund your monthly fee, regardless of the published "Money-Back Guarantee" on their website. One cannot even turn in a trouble ticket without authorizing a $75 fee that may or may not be charged depending on whether or not they feel like charging you. The sales team smooth-talks a great game, but the support technicians are forced to work within the company's extremely stringent constraints. If the techs are confused or unable to help immediately, which happens often, they put you on hold while they figure it out. Unfortunately, their hold music will drive you batty in the first couple of minutes, after 20 minutes on hold I felt like my brain would melt. iWeb absolutely does not want any customers that do not purchase their "Managed Services". In any case, they will accept your money and take you on as a customer, but after that they treat you like a rented government mule. Blech. read more
