Teachers: I think I'm used to a very different type of relationship from other places but communication was almost non existent. For the grade school summer pick ups, it always felt like I was interrupting because the teacher would stare at me. Not communicating, not going back to their reading time, just staring and waiting. I do feel though I believe they were within regulations that there needed to be more support for the teachers. It's just too many kids for 1 person to handle and except it the morning, it seemed like only 1 person.
Acitivities: what I really loved was the activities that were planned on a weekly basis for the kids during summer. So there was lots of different things that they got to do. I felt comfortable with them. Riding the buses and going to and from the places around town. I felt that was particularly a good value and a main reason for picking here.
Parking: There is very few spots, but I didn't see any major difficulty with being able to pick up.
Meals: Meals were fine in general. I didn't see any issues with them. I'm not sure they got exactly what was planned with the meals necessarily based on what my children said. But again, I'm not seeing anything glaringly bad.
Front Office: communication with the front office was a bit frustrating.
Example - The front office people said they would get back to me about my child not being given lunch (reported by both my kids about my son) they said they would investigate and call back. The next day I called in end of day and was told she had left already and not spoken to anyone about the issue. Again, this is frustrating to be told I will call you back and be forgotten about when a timeline was given.
2nd - When I reported that a 2 kids had exposed their private areas during carpet time by pulling up their shorts and I never heard back on follow up or through.
Finally, I have requested 4 times to get statements for dependent care reimbursement. Each time I have been promised that day, or within a few hours it is going to be taken care of. The one time it was sent, it was sent in a format that was unreadable without specialized software. I emailed asked for PDF or anything and if needed to come in. We are now on attempt 5 today and that frustration finally prompted this review.
In general, this wasn't a great place for us and I can not recommend. read more