went to the ER and was taken in quickly efficiently. after…read morexrays, the attending ER physician diagnosed the problem and sent us back home with necessary meds and followup. all in all, a really good experience.

I've been coming to immediate care a few times throughout the years, and I'm really impressed with…read morehow easy and simple it is coming here and seeing someone. I most recently saw Dr. Lubna and she was fantastic.

Not impressed with inability to assist my 80+ yr old mother in initial intake area. I was informed…read morethat family assistance (going in with patients) has been prohibited since Covid. Covid is long gone ... seems to me the center doesn't want people to help their loved ones get comfortable before any procedure! What are they hiding? Ridiculous! Just another way to keep family out of the loop when caring for aged loved ones!

While the prep is unpleasant, the facility, office staff, nurses and doctors are outstanding. They…read moreALL were pleasant, respectful, prompt, caring, professional and technically competent. The facility is clean and modern. I was informed of my results upon waking up and had printed reports on my way out. This is an extremely efficient, well organized and professional facility with outstanding staff and doctors. It's a pleasure to give them this rating as they work hard to earn it. Thank you for your excellence.

Dr. Oh is always on time and is such a wonderful doctor who always listens intently to any issues I…read morehave. He's great because it's always a discussion when it comes to my health, not just telling me what to do. Highly recommend him!

Dr. Chris Oh께서는 무엇보다 환자의 마음을 편안하게 해 주시는 점이 너무 좋습니다. 항상 친절하게 설명도 잘 해 주시고 문자 메시지에 대한 답변도 신속하게 잘 처리 해…read more주셔서 너무 감사드립니다.

The ortho appointment went really well. The appointments for the diagnostics did not. My hubby…read moreworks out of state so we purposely scheduled both appointments on the same day. We completed the first one and arrived for the second one and was told the US tech had to leave for an emergency. I understand that but what's the backup plan? The man printed the order and said to try the imaging place in the same building to see if they had an opening. I mentioned that the doctor said that IBJI was the only place but the man disagreed. I walked over to the other imaging center only to be told they couldn't do that particular test as it only could be done at IBJI! Now we have to wait at least two months for him to return to get this appointment.

I have been experienced a lot of pain for a week and thought I would try this practice. What a…read moremistake that was. After a very quick X-ray . I was told I need physical therapy. And take some Aleve. Dr Shapiro saw me for 8 minutes and not even a feel better. I am not recommending this office!!

If you don't speak Polish, avoid this place. Nurses were basically pissed because I couldn't…read moreunderstand through their accent. I waited for over an hour in the waiting room, and god forbid my paperwork wasn't 100% exactly how they wanted. They were fuming when I asked a couple of questions.

Dr. Modi and clinic staff communicated clearly, were responsive to questions through the patient…read moreportal, and provided effective care.

They could improve everything. They don't even answer phones any more. They Changed my…read moreappointment at last minute to go to another office -Glenview- and I was never informed that they switched offices. Called to say I'd be late because of their miscommunication and I Was told ok. But when I got there, No go and blamed me. And Zero concern. Drove over 2 hours one way. Leaving the clinic after many years to find a good one. Even a mediocre one would be better!! I could say more but I think I got the idea across!

Do not go there! They used to be good until Endeavor Health took over the practice. They don't…read moretreat you. They'll happily bill your insurance for a visit and then do nothing. I've been waiting for a month to get my authorization faxed to my infusion center despite six calls / faxes to their office.

We occasionally go to Glenbrook Hospital and I get an address of 2150 Pfingsten Rd. I enter the…read moreparking lot and a sign says I should go east to 2150 then I pass a sign that says i should go west to 2150 but no where between these signs is there an entrance labeled 2150. I circle between these signs for 15 minutes and nowhere is there anything saying where 2150 is. There are only two entrances, 2100 and 2180. We eventually go in the 2180 entrance and are directed to a lobby between the two entrances. Apparently the facilities people have no idea how to label an address. If they want you to go in the 2180 entrance, they should label it as both 2150 and 2180.

Hello, I just wanted to say, after waiting 35 minutes for my…read moreappointment, getting frustrated and almost walking out, two ladies made me smile after I left! Maggie M. At Glenbrook mammography was so very kind doing my mammogram. She smiled, apologized for being late, helped me in all ways possible and kept encouraging me I was doing a great job. She was such a sweetheart after a long wait, I hugged her and she made me smile. On my way out, I asked for help at the reception desk as I parked at the wrong entrance and got quite lost going into the hospital. Laurie K. Was so nice! She even took time to walk me out and walk me all the way to the easiest exit to where my car was parked! I also got a hug from her so as I made my long walk back to my car, I smiled all the way! They both told me they could call someone to help me leave but I declined that. I have severe leg neuropathy so walking is difficult and painful. It's so wonderful when a smile, some encouragement and...a hug can turn a bad experience into a good one! Maggie and Laurie went above and beyond and they should be recognized for their wonderful customer service! Thank you and God bless you both! Dawn Diesi

The Advocate Medical Group housed here at the Nesset Pavillion has been home base for our medical…read moreneeds for many years now. I note that there are many AMG offices (with associated Yelp reviews) located around Chicagoland, but I can only speak about this one. We are very pleased with the services, staff, and the facility itself here. Our PCP, Dr. Ellen Aleksandrovich, is the best and she is very competent, caring, communicative, proactive, and empathetic to the patient's needs. AMG's systems also work great and responsively without long waits - systems meaning phone call answering or followup messaging, their PA staff, their website which is used for both medical info storage as well as e-mail messaging, their billing and payments system, their appointment scheduling, their lab appointments system and staff, etc. They also have several specialists based here that we see, and they have the same support system. We routinely get bloodwork and sometimes imaging done here at Nesset Pavillion. AMG is in turn associated directly with the excellent Advocate Lutheran General Hospital nearby. One of the best things with being part of a group is if your PCP happens to not be available on a given day, another doctor or resident or possibly a PA can step in for an urgent matter and they have all the info they may need at their fingertips. If needed, they can also refer you to one of their immediate care clinics in a Walgreens and I have used that service to get a quick anti-biotic prescription following a quick strep throat test without need to see a PCP. Before using the Advocate Medical Group for a PCP, I had a one man shop PCP, and who happened to take Wednesdays off, and it seemed I always needed him on a Wednesday so he was never there without a few days delay when I needed him, pfft! He also occasionally had suspect billing practices and that was the straw for me. He was competent though, but whatever on that aspect. In our experience, it's a big thumbs up for the Advocate Medical Group staff here at the Nesset Pavillion as well as the facility itself.

Everyone is always kind and helpful to me. I prefer flying…read moreback from Austin to visit family and my doctor here as the entire team here treats me extremely well. I hardly wait very long and everyone is always so thorough with my stuff.