I've been coming to immediate care a few times throughout the years, and I'm really impressed with…read morehow easy and simple it is coming here and seeing someone. I most recently saw Dr. Lubna and she was fantastic.

went to the ER and was taken in quickly efficiently. after…read morexrays, the attending ER physician diagnosed the problem and sent us back home with necessary meds and followup. all in all, a really good experience.

Dr. Vainder is the best! The office staff were friendly and…read morehelpful. The scheduling process was a breeze and, once I arrived, they got me in ahead of schedule. Nursing staff made me comfortable and set my mind at ease. It was a very pleasant experience. Thank You.

Not impressed with inability to assist my 80+ yr old mother in initial intake area. I was informed…read morethat family assistance (going in with patients) has been prohibited since Covid. Covid is long gone ... seems to me the center doesn't want people to help their loved ones get comfortable before any procedure! What are they hiding? Ridiculous! Just another way to keep family out of the loop when caring for aged loved ones!

Dr. Oh is always on time and is such a wonderful doctor who always listens intently to any issues I…read morehave. He's great because it's always a discussion when it comes to my health, not just telling me what to do. Highly recommend him!

Dr. Chris Oh께서는 무엇보다 환자의 마음을 편안하게 해 주시는 점이 너무 좋습니다. 항상 친절하게 설명도 잘 해 주시고 문자 메시지에 대한 답변도 신속하게 잘 처리 해…read more주셔서 너무 감사드립니다.

My son recently broke his ankle in two places. Since Illinois Bone and Joint Institute is near by…read moreand came highly recommended, we chose one of their doctors for treatment. When I called to make an appointment, I was very impressed with Debbie, who was very helpful and was able to make an appointment with Dr. Weatherford for the next day. Even though I brought a copy of the xrays which were already done at an urgent care center, Dr. Weatherford decided to send us for the MRI just to make sure that my son could step on a broken leg and that he did not need surgery. He told us that he would call us in the next couple of days to let us know of the results. Unfortunately, even after my many calls to the doctor's assistants trying to get an update, Dr. Weatherford only called us two weeks later to tell us that everything looks good and my son can use his leg. We made another appointment and his boot was removed. The office staff was friendly, helpful and efficient. However, I did not like that after insisting on an expensive MRI procedure and promising to call us shortly with the results, we had to wait for more than two weeks until finally getting a phone call letting us know that everything looked good.

The ortho appointment went really well. The appointments for the diagnostics did not. My hubby…read moreworks out of state so we purposely scheduled both appointments on the same day. We completed the first one and arrived for the second one and was told the US tech had to leave for an emergency. I understand that but what's the backup plan? The man printed the order and said to try the imaging place in the same building to see if they had an opening. I mentioned that the doctor said that IBJI was the only place but the man disagreed. I walked over to the other imaging center only to be told they couldn't do that particular test as it only could be done at IBJI! Now we have to wait at least two months for him to return to get this appointment.

05/26/20 - I went Advocate Medical Group to get a chest X-ray because of a fall I had on 05/20/20…read more I was walking & stepped up on a curb misjudging my step I fell backwards landing very hard on the asphalt. I figured everything would return to normal in a day or 2, but this constant extreme pain lingered for days. My wife & sister kept telling me I should go to the ER but I figured the pain would ease up in a few days. I called my doctor to try and get an X-Ray. They asked me a series of questions to determine if I was a potential risk for Covid. I told them I coughed so they sent me to the Glenview Advocate Medical Group because they marked that for potential Covid patients (I don't have Covid). Are you serious I haven't slept in a bed since 05/19/20 because it's too painful to lay down. I have been sleeping upright in a chair (as of this review 05/29/20 I'm still sleeping upright). I can't get a full breath because it hurts to breath, cough or move. I was sure I had a fracture or broken rib. Well I finally went on 05/26/20 to the Advocate facility in Glenview on Waukegan just north of Lake Street. As we pulled up the parking lot in front was empty so we pulled into a parking space a nurse came out and asked if we could pull into the designated check lane in as marked by orange cones & tape. She the asked what we were there for I told her I needed an X-ray that my doctor called in. She took my temperature (96.2) & asked the standard Covid questionnaire. Blah, blah blah then she put a number on our car and asked us to repark in the lot and an X-ray technician would come and get me (dam I thought they were going to bring me food). Finally the X-ray technician comes out brings me in and does the deed. The X-ray showed no broken ribs or fractures but it still hurts like hell. Chest x-ray is showing mild lung opacities which are considered to be related with focal lung collapse and is normal finding. I went early in the morning and got in and out pretty quickly. Overall I think they did a good job processing me in & out.

If you don't speak Polish, avoid this place. Nurses were basically pissed because I couldn't…read moreunderstand through their accent. I waited for over an hour in the waiting room, and god forbid my paperwork wasn't 100% exactly how they wanted. They were fuming when I asked a couple of questions.

I have been seeing Brooke for at least 10 years now. She is kind, knowledgeable and always keeps…read moreup with the newest procedures and medication. I'm not an easy patient since I am resistant to medication. She had a suggestion for something new - which I will be trying and can't wait. I'm lucky to have someone who understands her patients!! Gloria P

I've been a patient of the Diamond Headache Clinic since 2018. If you had asked me about my…read moreexperience at DHC pre Nov 2025 it would have been overwhelmingly positive. I have a chronic condition and the care and empathy I received was great. Since then Diamond has sold out to Endeavor and while there's PLENTY of 1 star reviews documenting the massive downfall related to that and how the transition was an absolute butchered disaster, my qualms go MUCH deeper. Months later getting a hold of them was terrible. In March I had an appointment with Dr Diamond that was keyed as a "new patient" and because of this cost me over $250. I am a long time patient, if you buy out a business it's pretty standard to grandfather old customers in. At my next appointment she agreed that it wasn't right and would try and help me, she did not. I tried to get in contact with her multiple times, nothing. I actually scheduled a video appointment in June just to ask her about it (which I paid for). Again agreed to help, nothing. I am on disability for my headaches and the difference between $30 and $250 is life changing. I also tried to get in contact with one of their supervisors Jaydeelyn who after promising to help try and find some resolution has completely stopped responding. Even if there's nothing you can do, the decency of returning a call isn't a lot to ask. It took over -4 months- to respond to a prior authorization, My pharmacy called them -11 times-. Only after a physical fax and me hounding them did they respond. It took them 3 weeks to respond to my refill on Mychart. I had to wean myself off my medication and then back on it. What if this medication was life threatening? 3+ weeks to get a refill could lead to serious consequences or worse. There's no other way to say it's straight case of medical negligence. I had to physically visit the location to get them to respond to my request to try and move my appointment because they don't answer their phones or anything for that matter. If a patient has to physically visit you to ask to change their appt that should be a huge wake up call for your practice. On top of that their front desk staff Jacqueline wrote this up in a "visit note" on Mychart in which it was clear she was not aware that this was something I would be able to see, not only did she make fun of how I talk with my hands and sway, she misrepresented me in multiple ways and directly lied about what I was asking to put me in a negative light. Even if this was supposed to be an internal message, even if this note was 100% true, is this the culture in this office? Talking about patients behind their back? The fact she wrote this where I could see it is direct incompetence. This responsibility is shared by their RN Laurie who has left almost a dozen messages in Mychart unresponded too. It's clear this level of medical negligence is systemic. DHC has fallen from a nationally respected headache clinic to a place with disgraceful medical negligence starting with Dr Diamond herself. If this sounds mean or I sound "bully-like" (as they so put in that same visit note about me) well maybe, because in a way, it is. This behavior was directly caused by a failure to provide the bare minimum of what would be considered adequate medical care. I am in constant debilitating pain and I have been for almost 10 years. so not having my medication for multiple weeks or being incorrectly billed or just not getting the courtesy of a phone call back, these are things that seriously, financially and most the most importantly medically, negatively affect my life. To some credit the billing issue was finally solved by their practice manager Kevin, but this took Dozens of contacts and 7+ months. Dr Diamond, you've clearly failed. You've failed me and you've failed at least 20+ reviewers on here so I can't imagine how many more. Endeavor should take serious note of what's happening here, step in and make sure no one gets hurt from the (lack of) care that's happening here. It's shameful what you've done to Diamond Headache Clinic.

It's difficult to know how many stars to put for this review. Our experience with all the staff was…read moregood. They were professional, helpful, and kind. My elder sister was referred to Glenbrook ER from urgent care. The waiting room was full. They triaged her and started an IV for fluids, and put her back in the waiting room in a wheelchair. They gave her one that had a broken footrest even though there were others available. Not a huge deal but also not very comfortable, especially for a petite person. (They did give her another when I asked.) There were many people in the waiting room with IVs, people vomiting into emesis bags, people coughing, people moaning in pain. Some were masked and some were not. There were several recliners and lucky patients snagged one to sleep in. We arrived at 4 pm and I got one for my sister at around 10 or 11 pm. At 11 pm, I asked how much longer it would be and was told there were still 6 people who had arrived before her. Also, there were 16 patients in ER beds who needed to go upstairs but there were no beds. She finally was taken back at 1 am and saw a doctor at 2 am, a 10-hour wait. They were going to admit her and run more tests, so I decided to go home and get some sleep. Then at 4 am I learned that they were transferring her to Evanston because they had a bed. We had a good experience with the doctors and nurses. But the system is broken. In the future, if we have another option, I'd do that instead.

Hello, I just wanted to say, after waiting 35 minutes for my…read moreappointment, getting frustrated and almost walking out, two ladies made me smile after I left! Maggie M. At Glenbrook mammography was so very kind doing my mammogram. She smiled, apologized for being late, helped me in all ways possible and kept encouraging me I was doing a great job. She was such a sweetheart after a long wait, I hugged her and she made me smile. On my way out, I asked for help at the reception desk as I parked at the wrong entrance and got quite lost going into the hospital. Laurie K. Was so nice! She even took time to walk me out and walk me all the way to the easiest exit to where my car was parked! I also got a hug from her so as I made my long walk back to my car, I smiled all the way! They both told me they could call someone to help me leave but I declined that. I have severe leg neuropathy so walking is difficult and painful. It's so wonderful when a smile, some encouragement and...a hug can turn a bad experience into a good one! Maggie and Laurie went above and beyond and they should be recognized for their wonderful customer service! Thank you and God bless you both! Dawn Diesi

The Advocate Medical Group housed here at the Nesset Pavillion has been home base for our medical…read moreneeds for many years now. I note that there are many AMG offices (with associated Yelp reviews) located around Chicagoland, but I can only speak about this one. We are very pleased with the services, staff, and the facility itself here. Our PCP, Dr. Ellen Aleksandrovich, is the best and she is very competent, caring, communicative, proactive, and empathetic to the patient's needs. AMG's systems also work great and responsively without long waits - systems meaning phone call answering or followup messaging, their PA staff, their website which is used for both medical info storage as well as e-mail messaging, their billing and payments system, their appointment scheduling, their lab appointments system and staff, etc. They also have several specialists based here that we see, and they have the same support system. We routinely get bloodwork and sometimes imaging done here at Nesset Pavillion. AMG is in turn associated directly with the excellent Advocate Lutheran General Hospital nearby. One of the best things with being part of a group is if your PCP happens to not be available on a given day, another doctor or resident or possibly a PA can step in for an urgent matter and they have all the info they may need at their fingertips. If needed, they can also refer you to one of their immediate care clinics in a Walgreens and I have used that service to get a quick anti-biotic prescription following a quick strep throat test without need to see a PCP. Before using the Advocate Medical Group for a PCP, I had a one man shop PCP, and who happened to take Wednesdays off, and it seemed I always needed him on a Wednesday so he was never there without a few days delay when I needed him, pfft! He also occasionally had suspect billing practices and that was the straw for me. He was competent though, but whatever on that aspect. In our experience, it's a big thumbs up for the Advocate Medical Group staff here at the Nesset Pavillion as well as the facility itself.

Everyone is always kind and helpful to me. I prefer flying…read moreback from Austin to visit family and my doctor here as the entire team here treats me extremely well. I hardly wait very long and everyone is always so thorough with my stuff.