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    Ivory Salon

    4.6 (262 reviews)
    Open • 8:30 am - 6:00 pm
    Updated 1 month ago

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    Response time

    10 hours

    Response rate

    100%

    Services - Ivory Salon

    Applying hair extensions

    Color only

    Ivory Salon Photos

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    Recommended Reviews - Ivory Salon

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    Reviews With Photos

    Reference photo I used for first visit
    Astrid R.

    I'm a little conflicted leaving this review because Joy was very lovely to talk to, but the experience fell way short of what I was expecting, and the conversations with the manager Chris was worse. Based on previous reviews, looks like this has happened before. (First photo being the reference I showed). What I requested: warm balayage with lighter front pieces in the fronts to face frame. The issue here was that I had noticed that the highlights were a bit too brassy/yellow for my liking. There were some awkward highlight chunks, and none of the lighter pieces at the front that I had requested. I was honestly was willing to overlook it, but for $485 I figured I could just reach out to them the next day and see if maybe we could get rid of the yellow tones. They said they could squeeze me in, free of charge. Excellent. However, when Joy saw me and did note the brassiness, she said we could tone it down. I also requested those face framing lighter pieces as I had requested initially, but she said she didn't have time for it since they were squeezing me in. Fair enough. The end result however honestly left me to tears. This wasn't a balayage anymore. This was how I basically walked into the salon from the start. She accidentally went too dark, but reassured me that after three washes it will go back to the original as we had started. I get that, but having paid $485 to now hope it washes off? After three washes? And then I could go back, strip it off, and retone? She told me she was going to reach out to the owner to see if they could potentially do a partial refund. I decided to also reach out just in case, and what I got instead was a defensive tone, unwillingness to work out options, and to admit no fault. I'll be honest and say I appreciate Joy's acknowledgment and willingness to remove the brassiness and try to remedy what she could, but for the owner to essentially say nothing was wrong, I got what I got, and I already got a free retone and that's the best they could do. In our conversations, at first it was nothing was wrong initially, then well we HAD to use cooler tones to cancel out the brassiness/yellow so now it'll look dark in certain lighting (no, it's just dark), and verbatim, "The photo you showed of it looking brassy idk how that happened." Just own up that we fell short of expectations, and work with me here. For a "luxury salon," the owner doesn't give quality service, and I'm sorry Joy but the retone was awful. There is no balayage in my hair anymore. Edit (from O's response on Google): This is only based from Chris' response. The only explanation I got from Joy, as I was there and not Chris, was after I noticed the hair was too dark and the highlights were essentially gone. She said, "Well...maybe it's just the lighting in here." She gave me a mirror, then brought me up to the front of the store and had me look again, but no. It's still dark. There was no adjustment or neutralizing the brass/yellow tones when my hair was just brought back to a deep brown. I can't fathom how this could be called "corrective" when Joy said okay, two options. 1) We'll wait for three washes, and if the deep brown hasn't diminished then we'll strip it off, and retone. First visit I had explained to her that this was for a special event for me, and I can't wait for three washes to hope for the best. 2) Let me get in contact with Chris to see if we can get you a partial refund. To be honest, what made this experience potentially one of my most horrible experiences at all the salons I have ever gone to as I rarely make 1 star reviews is the owner's interactions with me, dismissing me, and multiple times saying "I don't know what you wanted. I think she did a good job." Joy had the right attitude about it, despite going accidentally too dark. Chris, your client communication is questionable at best

    Belle M.

    First time going to Ivory Salon (across from the Berryessa Flea Market) and my hairstylist was Carla! She did an amazing job with my hair, the layers are layering and my hair is so soft! The place is clean, cool vibes and relaxing! I showed Carla the photo reference of what I wanted my haircut to look like - and she delivered! She washed my hair and did her magic - definitely coming back here next time! A parking garage can be located around the same area - it will have a small sign that reads retail / Resident parking ( they have their own parking separated by this gate) There's also street parking - but it gets full pretty quickly since there are several townhouses around the area. Don't park at the Safeway plaza parking lot - your car will get towed!

    Thank you Tracy!
    Thao N.

    Love Tracy!! She was able to lift my brown hair to red in 2 hours and without bleach! I could never achieve this look before and I'm so happy with how it turned out. Highly recommend this salon

    Minh C.

    I had such a great experience with Joy! She is incredibly sweet, professional, and really took her time with my hair. I never felt rushed, and she paid so much attention to what I wanted. You can truly tell that she cares about her clients and takes pride in her work. I'm so happy with how my hair turned out!

    I had a great experience with Joy who did a color correction for me. She fixed my overly warm and streaky partial highlights from another salon and was really attentive to the color I wanted. She touched up my face framing layers, was happy to have me come back to examine a tiny area of my money piece that might've gotten stained, and retoned my hair as I wanted a more brunette look. I'm so happy with the results and overall she's really caring and detail oriented, would highly recommend (:

    Burgundy hair with black fox tips

    Bobbi did an amazing job transforming my hair from blond highlights to this beautiful burgundy color with black fox tips. Thank you!

    Annie H.

    Incredible experience and service! Great communication with the owner, I was able to get an appointment pretty last minute for a partial/under highlight. My stylist was Carla and she was amazing! She took great care and attention to my hair to make sure it turned out exactly how I wanted it and made good recommendations for styling and color. The pricing was very fair, better than other salons I was researching. Also the space is clean and spacious, and they have snacks and water! Would highly recommend:)

    Haircut
    Diana R.

    Love this salon! Ly did my haircut this morning and I felt so comfortable and confident!! Beautiful salon too, so gorgeous. Highly recommend. Price is fine for the great job and service!

    dimensional highlights

    I had such a great experience with Joy (hair_byjoy on IG)! She was nice, patient, and attentive throughout my whole appointment. She took her time to make sure I was getting exactly the inspo I want. While I was waiting, she kept checking in to see if I wanted any water or any snacks and I really appreciated that, you can tell she cares about making her clients feel comfortable and taken care of :) at the end, I loved how my hair turned out! Before, my roots were super grown out and I had a lot of dark patches, and she was able to achieve the color and tone I wanted. i'm so happy with the result and would recommend her!

    Dark toner with bangs
    Cristina S.

    Review is long overdue but I booked with Stephanie! She was able to take me in on short notice and she gave me exactly what I wanted! Bangs are tricky and can't trust everyone get them right but Stephanie did

    interior
    Jeanine Lianne P.

    。 for a service from cindy, the owner 。 I came all the way from sf early morning because ivory salon does it right! and I love coming here too bc the plaza and actual salon are super aesthetic and clean. I got a hojicha at haiku tea house next door (stronger flavor than the viral tadaima and knb in sf btw)~ I was greeted by a girly at the desk and didn't wait too long to be serviced and welcomed in by cindy. I liked the results from my first blonding appt so I had to return for a touch up! the ambiance was exquisite and relaxing. we caught up as chill r&b played in the background. I appreciate how cindy is very kind and educative, she will explain the haircare details and her process, and will make sure you understand too. they use high quality products and tools on your hair. she keeps your needs and hair type in mind, as well as the vitality and longevity of bleached hair. she took her time throughout the service and was mindful and acknowledging. cindy takes pride in her work and I really do think she backs it up with her experience and results. her blending technique and attention to detail for dark asian hair is excellent. I left the salon feeling happy and glammed up! + their location in sj creates a local and cozy hometown feel. every time I come I love making a day out of it. we went from 9:30 am to 2 pm so there was plenty of time to explore or to commute back home :) I'm excited to continue this blonding journey with ivory salon. xx

    After photo
    Melissa C.

    I WAS a box dye and at home hair cut hair stylist for myself for the longest time. But I will never do that again! I walked in to ask about possibly doing a consultation and was given the number to the salons owner(I think). She then connected me to the best hair stylist I ever met, Kimberly! Kimberly consulted with me over text and during my appointment. She helped me decide on what to do with my hair, taking into consideration how much maintenance and money I wanted to take into account overtime. Kimberly did an amazing job with transforming my hair, I think the pictures speak for themselves. Not only did she do a great job with my hair but she was also super sweet and patient with me. The salon is beautiful and peaceful. My appointment was relaxing and I left super confident. I 100% going back with Kimberly again!

    Aiyana A.

    I scheduled an appointment with Stephanie for a long wolf cut with wispy bangs. She did an amazing job! I loved how she took her time and paid attention to every detail. She gave me the exact cut I wanted. I've been coming to this salon for a while and I don't think I'll go anywhere else. My usual stylist is Karla and she always does an amazing job as well. The salon is very clean and I love the music they play. Such a girly vibe, LOVE this salon and my new cut. Thanks Ivory!!!

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    Page 1 of 7

    Ivory Salon Reviews in Other Languages

    Ask the Community - Ivory Salon

    Do you guys do trendy haircuts?

    Hi! Yes we do!

    How much do you charge for haircut?

    It ranges depending on the stylist but on average Is $95.

    Do you do long Hair extensions on shorter hair?

    Yes we do offer tape ins , invisible beads & weft.

    View All 8 Questions

    Review Highlights - Ivory Salon

    “Stephanie did my layered haircut, and from the moment I sat in her chair, I felt completely taken care of.”

    Mentioned in 44 reviews

    Read more highlights

    Her Studio Hair Salon - Outside

    Her Studio Hair Salon

    4.6(495 reviews)
    6.3 mi
    Certified professionals
    Women-owned & operated

    Wilson did such an amazing job on my hair! Despite the language barrier, he was so accommodating…read moreand made sure to understand exactly what I wanted. I asked for curtain bangs, face-framing pieces, long layers, a V-cut, and a little trim, and he absolutely nailed it! The salon does have translators available, but I was totally fine without one. Wilson was super nice, patient, and attentive throughout the entire appointment. Honestly, I've never felt prettier or more confident after getting my hair done! I'm so happy with how everything turned out. Thank you so much, Wilson!! I highly recommend him and will definitely be coming back!

    Disaster. Cut way too much off, ruined my hair, and the experience was awful. See photos for…read morereference ... I haven't gotten a haircut in over a year, so I was really looking forward to this, but this visit was so disappointing. None of the workers spoke English, which meant the translation was poor from the very start. Because of that, they basically did not do at all what I asked for. I explicitly requested to take off 4 inches, but they chopped off 7 inches instead. For reference, my hair was down to my waist almost and straight across so I was looking forward to getting some nice layering and a decent trim. (I attached my reference photo vs what I actually got). My hair that I took so long to grow out is now super short. To make matters worse, the whole styling process felt very aggressive and frustrating. I honestly felt like I was being thrown around in the chair and manhandled. They repeatedly poked me in the face with their fingers when moving around my hair and the comb kept getting very close to my eyes... When I finally saw the results, the layering was so uneven it was shocking. I wish I had a better picture, but when I got home I was so saddened by the haircut that I cried out of despair and started aggressively cutting it myself just trying to fix it. I also still can't get over that I basically have less than half of the hair I started with left. Absolutely do not recommend, terrible experience.

    Photos
    Her Studio Hair Salon - Waiting area

    Waiting area

    Her Studio Hair Salon - Modern Christmas tree

    Modern Christmas tree

    Her Studio Hair Salon

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    Simple Hair - I stated that I didn't want a root shadow but the stylist insisted. These are the results.

    Simple Hair

    4.4(1.5k reviews)
    4.5 mi
    •$$

    I have never written a review before, but after being a client of Simple Hair for 12 years, I felt…read morelike it was finally time! I started going to Simple Hair in 2014 for Japanese hair straightening, and I've been going back every year since. As I've gotten older and started getting more gray hair, they also help with touching up my roots too and I continue to trust them every time! What really stands out to me is their consistency. After all these years, they are just as professional as they were when I first started going. They're always on time, their standards have remained high, and the quality of their work has never gotten sloppy or gone downhill. That says a lot about a business, especially after 12 years. V and Bella are both amazing. They're knowledgeable, experienced, and genuinely know what they're doing. There's a reason I've stayed with Simple Hair for so many years. When you find people who consistently do great work and who you can trust with your hair, you stick with them. I definitely have!

    I've been coming to Simple Hair for almost 10 years now and have loved the experience every time…read more They really have the best quality hair cuts at such an affordable price. Vy really listens to what I want, she always double checks how much I want to cut off and what style. She's so careful and takes her time with the cut to make sure it's perfect. She's such a joy to chat with and I always leave feeling refreshed and happy with my cut :). It is a very busy salon, but I expect nothing less since it's so popular! Book your appointments in advance if you want to guarantee a time. Will continue to keep coming back! :)

    Photos
    Simple Hair - Balayage by Vy

    Balayage by Vy

    Simple Hair - Balayage & Babylights coloring by the wonderful Vy :)

    Balayage & Babylights coloring by the wonderful Vy :)

    Simple Hair - My hair blow dried and at the point she wanted to use the curler only

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    My hair blow dried and at the point she wanted to use the curler only

    Koreana Beauty Salon - digital perm

    Koreana Beauty Salon

    4.7(180 reviews)
    4.7 mi•Forest
    •$

    After my bestie had been going to esther for 7 years i jumped on the curly hair bandwagon last year…read moreand here i am for perm #2. the last year has been fun styling the first perm she gave and i loved it as it grew in and i even got two trims throughout the year. i love that my hair is allowed to have digital perm (hair-health wise) & it doesn't smell bad! after my appointment i came straight to work and this is the shot after esther styled it! in the after care i'll avoid getting it wet for 2 days and the hardest part is not touching it! but i flip my hair so i'll just try to keep it in ringlet twirls as much as possible! one thing different from my first perm was that my hair was much longer prior to this appt today, and still it sprang up! it's still long so i'm glad i grew it, and looking forward to styling this do once the 48 hr no wash time passes! highly recommend esther even with her wait list!! you can upkeep with deep conditioning your hair while looking forward to the appt (like i did!) the 3 hour appt was enjoyable, she is personable and so knowledgeable, in fact the appt was over earlier than i expected, a total timely professional! thank you esther!

    It's been a few weeks now since I got my digital Perm and I…read morehave received so many compliments! I love the look and I love the convenience of it! I love that is super low maintenance and it just makes me feel confident with my hair style. Esther is very good at what she does. The 2-3 month wait list speaks for itself. She doesn't like to take any new clients without an initial consultation. This way she saves you time. She is very honest about if the digital perm will be a good fit for your hair type or not. I am 100% satisfied with my experience!

    Photos
    Koreana Beauty Salon - Digital perm

    Digital perm

    Koreana Beauty Salon - Digital perm

    Digital perm

    Koreana Beauty Salon - Digital perm

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    Digital perm

    The Studio Los Gatos

    The Studio Los Gatos

    4.9(579 reviews)
    11.7 mi
    •$$$$
    Luxury
    Women-owned & operated

    I've been going to Jasmine for over 20 years, and can't say enough great things about her! She…read morealways listens to what I have in mind for my hair, is amazingly adept at beautiful cuts, and is an expert colorist! I first started seeing Jasmine when she was the go-to stylist for blondes in Los Gatos, and for years, she helped me maintain a beautiful honey blonde. Then, she helped me transition to a deep brunette, and I love it as much as the blonde she built! Book an appointment with her -- you won't be disappointed.

    If you're searching for a new hairstylist, look no further!…read more I found Andi on TikTok/IG and decided to try his services back when he was still in cosmetology school. He took the time to assess my hair and helped guide me through understanding the style I wanted. He did such an amazing job that I followed him here to The Studio. This time, I wanted to try something new and requested a shag haircut with lots of texture. Let me just say, he delivered!!! He even styled it in different ways, both blown out and curled, so I could see how versatile the cut was. Response Time: Quick turnaround. Consultation: Even if you don't know the proper hair terminology, Andi is able to understand exactly what you're looking for with just a few reference photos and your explanation. He'll also be honest if a certain idea may not turn out the way you envision it, which I really appreciate. Feeling like a Pinterest model. My next appointment is already booked!

    Photos
    The Studio Los Gatos - Cut and color by NICOLE

    Cut and color by NICOLE

    The Studio Los Gatos
    The Studio Los Gatos

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    Ivory Salon - hair - Updated October 2026

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