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    Ivan Archbold - State Farm Insurance Agent

    5.0 (1 review)
    Open 9:00 am - 5:30 pm

    Services - Ivan Archbold - State Farm Insurance Agent

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    3 years ago

    Ivan is always prompt with quick turn around for my insurance needs. He works with me and gives attention. No complaints.

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    Allstate Insurance: Eric Bohman

    Allstate Insurance: Eric Bohman

    (3 reviews)

    Cotswold

    Very poor customer service. Had Allstate policy for 2 years and never heard from them, until auto…read morepolicy was going to be cancelled. Then, the agency refuses to cancel my insurance, instead request I pay for a full month that I am not using the insurance, then get reimbursed. They are even going as far as threatening to report that I was uninsured for the 7 days I am requesting to pay for the policy. My policy was paid in full up to Sept 30. I am asking to pay thru 10/07 which is the date I am requesting to be cancelled. This agency wants payment in full of $197 and then they will reimburse me to for the overpayment. I still have a home policy that is paid in full with this agency and still they are playing hardball. This broker seems to think only about his commission and not the customer's request to be treated as any other insurance company would. They continue to state that this is Allstate policy which I have received information from them that they can infact issue a pro-rated bill and would not report me as uninsured, when I am requesting to pay for the days I was insured by Allstate. DO NOT BUY INSURANCE FROM THIS AGENCY, AS THEY ARE NOT CUSTOMER SERVICE FRIENDLY AND SHADY WITH THEIR ACCOUNTING PRACTICES.

    Do not do business with this Allstate office pick any other Allstate office. Communication between…read moreemployees is non-existent. Customer service is the worst I have ever experienced. You will experience fraudulent changes and charges to your account. I felt extremely discriminated against and I've never been treated so horribly by a company in my life! I have 15 years executive administrative experience I know how an office is to be run with customer service etiquette being #1. These agents do not have the proper etiquette or respect to serve the Charlotte community. They do not deserve your business.

    Ivan Archbold - State Farm Insurance Agent - homeinsurance - Updated May 2026

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