The staff is helpful. I'd highly recommend asking for either Lisa or Samantha. The atmosphere while…read morewas is very relaxin.

I'm been coming to this location for a few years now, and have also had excellent services. Today,…read moremy 80 minute massage was cut short (at the 60 minute mark) because the masseuse was not feeling well. Totally understandable! When I checked out at the front desk, I was only offered a 15% discount. I was a little surprised as it should've been 25% (I lost out on 20 minutes). Again, not a huge deal I'll roll with it. I asked to charge my card on file a 20% tip. I assumed it would be 20% of the discounted rate. Nope! The women at the front desk charged me 20% of the 80 minute rate. Super bummed about the whole experience. My husband often purchases me gift cards for birthdays, Mother's day, etc. He's going to have to find a different spa, unfortunately.

My sister recommended this place to me and I am so glad she did. I had an appointment with Meaghan…read morea couple weeks ago. She was so friendly and took the time to answer all of my questions and concerns. She was extremely thorough with explaining everything she was doing during my procedure (I was getting Botox). She also gave me excellent advice on what to expect after the treatment. She did an amazing job, and I'm already telling everyone to go see her and the rest of the amazing staff at Face Forward. That one visit just gained them a loyal customer for life!

Very disappointed with results and customer service. After being initially happy with the skin care…read moreproducts that I purchased, I spent thousands on BBL laser to remove dark spots on my face, arms, and chest. After three treatments, my arms and face look worse. My face has brown patches that were not there before. Many spots on my arms got darker and never came off. I approached them and was told that they never told me a number of treatments and it could take 3-4 more treatments to work. However, when I was in the office, I was told that I would want to do three treatments, because if I did anything less, my arms would be splotchy. I would never have begun this process if I thought the cost would be potentially double. I let the owner know that this was never disclosed, and she did not reply. She just forwarded my email onto someone else who told me the owner was on vacation for a month. On top of that, after one of my treatments, I was bruised badly. The owner told me that this was not a bruise and is normal. Yet, four months later, I still have remnants of a bruise on my chest and I have to go elsewhere to spend thousands to fix what was started on my arms.

I have been a long time client at Le Derm, and I am happy to report that the services have only…read moregotten better! Mary has helped slow the aging process I am so happy with my skin, unfortunately wearing a mask all the time, it hides my great results. Thankfully her Botox treatments on my forehead keeps me looking "rested". The laser genesis and Viva keeps my skin glowing. I would highly recommend Mary and her team!!

Absolutely Horrific Experience. Please Beware!…read more I had one of the worst experiences I have ever had at a skin spa. From the moment I walked in, Mary, the technician, was shockingly rude, insulting and unprofessional. Her behavior was so bizarre and inappropriate that I actually questioned her qualifications. I left feeling emotionally beaten down, and to make matters worse, my skin looks terrible today. My face is swollen, irritated and has developed small scabs that were not there before my treatment. I paid good money to improve my skin, not to leave looking and feeling worse. I have never experienced such cruel and disrespectful treatment from someone in the beauty industry. A facial should be a relaxing, professional experience, not one where you are repeatedly insulted and leave with visibly damaged skin. I strongly recommend avoiding LaDerm, particularly Mary. No one should pay to be treated this way. Absolutely unacceptable on every level.

Jayne my clinical manager is amazing - extremely professional! If you visit, make sure you ask for…read moreher! She's the best!

If I could give this med spa a zero I would, I got a Groupon for 50 units of Botox, including a lip…read moreflip Maddie injected me. During the visit she diluted the vile of Botox like I've never seen anyone do and I am a veteran at getting these procedures done. Weeks past and I still had full movement so I called to let them know at which time Maddie FaceTimed me and she told me that she would be looking into the lot number for the Botox because I in fact did have complete full movement of all of the areas she injected. I had a death within my family so I couldn't make the follow up appointment and I honestly had the worst experience my intuition was screaming, and red flags were flying with the way she diluted the Botox powder, so I asked for at least a partial refund at Which time they told me to get in contact with Groupon. I spoke to the manager via text who told me that sometime had passed since the procedure and there's nothing more that they could do, I also bought it through Groupon so I'd have to get a refund through them. Beware of this med spa as I swear to God they injected me with saline.

The consultant I met with was very nice and extremely knowledgeable. She gave me a trial of…read moreEmsculpt so I could try it before committing. I felt that she was being honest with me about the results of different procedures, and was not pressuring me. The facility looks brand new and is very clean and tastefully decorated. the parking is right outside and very easy. It is right next to the Burlington mall and other shopping centers.

I have felt comfortable and welcome at SkinMD! i was sceptical at first but found that I can have…read moreonly the procedures done that I want with no pressure! try them out!

I've been going to VIO for a while now and everytime service has always been impeccable from check…read morein to out. The facility is very clean and staff are amazing. I highly recommend the beautiful Leah but I'm sure you can't go wrong with any of the other staff there. They're all very professional and skilled in what they do and will always give you the best advice and recommendations for what you are looking to achieve.

I went to the studio for the first time this month for a simple botox. I had to go for 2…read morecorrections as it was truly not done well the first time. I was told it will be remedied at no cost for my thrid visit yet the manager changed his tune once I drove over and asked for additional $120 as I have not described the problem in detail. Yet, he specifically said they will assess in person and fix at no cost. Both ladies performing botox on me seemed very inexperienced and were not listening to any preferences or past experiences.

I have had laser hair removal, veins in my face removed, and the redness diminished on my face with…read moreMary at Le Derm. Botox and cosmetic filler made me look amazing too. Not a single bruise from the treatments! I highly recommend Mary at Le Derm.

Absolutely Horrific Experience. Please Beware!…read more I had one of the worst experiences I have ever had at a skin spa. From the moment I walked in, Mary, the technician, was shockingly rude, insulting and unprofessional. Her behavior was so bizarre and inappropriate that I actually questioned her qualifications. I left feeling emotionally beaten down, and to make matters worse, my skin looks terrible today. My face is swollen, irritated and has developed small scabs that were not there before my treatment. I paid good money to improve my skin, not to leave looking and feeling worse. I have never experienced such cruel and disrespectful treatment from someone in the beauty industry. A facial should be a relaxing, professional experience, not one where you are repeatedly insulted and leave with visibly damaged skin. I strongly recommend avoiding LaDerm, particularly Mary. No one should pay to be treated this way. Absolutely unacceptable on every level.

MD Esthetics is honoring the Ideal Image contract I have for laser hair removal. They did a great…read morejob. Wee kind and thorough. The Lexington location was clean and very pleasant. My esthetician was excellent.

First time at MD Esthetics Lexington Mass, everyone there was very pleasant made you feel very…read morewelcome. I seen Crystal today she so nice does a beautiful job . Be back for sure nice place .

Love, love, love them. Experienced, well organized and professional. Offering a great variety of…read moreservices.

So I went here for a consultation. Why wasn't sure what to expect, but made my consultation…read moreappointment after work for one day. Things they didn't tell me. I didn't see any wheelchair accessibility for a second floor. I had to walk upstairs. Maybe there's an elevator but it's clearly not located anywhere or where anybody can see it lol. It felt... Corporate? High cell tactics a little pushy. The girl who met with me clearly, had super plump, her lips up with her plumping medication or gloss right before she met me, and made sure her skin looked absolutely flawless before she met with a potential client. It just seemed very hard, Cell. I decided that I would ask information, but I would not be using their services because she seemed kind of pushy about their membership. Mind you, I had made this appointment a while ago, but they had to change it because something had happened with her son that she needed to pick him up and couldn't stay in the office, so I graciously changed the date which was fine. That happens to everyone. She kept pushing at the appointment to start procedures that I had been inquiring about. I wasn't ready to do that. I needed to ruminate. And decide if I wanna move forward. All in all, I think if you want this type of service in a place that allows you a monthly membership, this might be for you, it was not for me.